Author Topic: HP 5520 Printer/Copier/Scanner  (Read 2843 times)

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Offline Degsy

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Re: HP 5520 Printer/Copier/Scanner
« Reply #15 on: November 30, 2013, 12:36:56 pm »
No, never printed after the new hplip installed.

Offline Mark Greaves (PCNetSpec)

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Re: HP 5520 Printer/Copier/Scanner
« Reply #16 on: November 30, 2013, 01:02:57 pm »
are you able to open the hplip GUI from the icon at the top ?

is it still a wireless connections ?
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Offline Degsy

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Re: HP 5520 Printer/Copier/Scanner
« Reply #17 on: November 30, 2013, 01:16:05 pm »
If I click on the HP Icon it shows a red cross against the Photosmart 5520 and says Device Communication Error.
Yes it is wireless.
No problem printing from iPad or from Laptop running Peppermint 4 (cant scan from this, but that is another problem for another time) no problem Printing or scanning from Laptop running XP

Degsy

Offline Degsy

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Re: HP 5520 Printer/Copier/Scanner
« Reply #18 on: November 30, 2013, 01:24:45 pm »
Hi Mark,
Just run the following in terminal
derek@derek-System-Product-Name:~$ dpkg -l | grep hplip
rc  hplip                                  3.12.2-1ubuntu3.3                          HP Linux Printing and Imaging System (HPLIP)
ii  hplip-doc                              3.12.2-1ubuntu3.3                          HP Linux Printing and Imaging - documentation
rc  hplip-gui                              3.12.2-1ubuntu3.3                          HP Linux Printing and Imaging - GUI utilities (Qt-based)
derek@derek-System-Product-Name:~$

This suggests that the latest version has not been installed doesn't it?
Any thoughts?
Degsy

Offline Mark Greaves (PCNetSpec)

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Re: HP 5520 Printer/Copier/Scanner
« Reply #19 on: November 30, 2013, 01:43:44 pm »
Quote
This suggests that the latest version has not been installed doesn't it?


In a word .. nope .. it doesn't mean that ;)

Running:
Code: [Select]
hp-check
should tell you which version you're running though (at the top of the long output)



OK, run:
Code: [Select]
system-config-printer
and delete the HP printer if there is one.

Close the "Printers" dialog box.

Now see here:
http://hplipopensource.com/hplip-web/install/install/index.html
Ignore all the command line pics .. start from the section "Using 'hp-setup' to configure your printer"

run:
Code: [Select]
hp-setup

in the first pic select "Network/Ethernet/Wireless network" .. and click "Next"

Are there any printers discovered ? .. if so, select it and click "Next"

Give it a name such as "HP-5520" .. hopefully it will have automagically selected the driver (PPD) .. click "Add Printer"

run:
Code: [Select]
system-config-printer
again .. hopefully the new printer is listed there .. right click it and select "Properties" .. then click the "Print Test Page" button.
« Last Edit: November 30, 2013, 02:06:58 pm by Mark Greaves (PCNetSpec) »
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Offline Degsy

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Re: HP 5520 Printer/Copier/Scanner
« Reply #20 on: November 30, 2013, 02:02:42 pm »
Perhaps I am doing something stupid but when I run system config-printer it gives the reply no command 'system' found

Degsy

Offline Mark Greaves (PCNetSpec)

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Re: HP 5520 Printer/Copier/Scanner
« Reply #21 on: November 30, 2013, 02:06:09 pm »
Sorry .. typo .. should read:
Code: [Select]
system-config-printer

Fixed above too.
« Last Edit: November 30, 2013, 02:07:42 pm by Mark Greaves (PCNetSpec) »
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Offline Degsy

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Re: HP 5520 Printer/Copier/Scanner
« Reply #22 on: November 30, 2013, 02:10:15 pm »
T hanks Mark,
This shows No devices found - I mean the hp-setup command.
« Last Edit: November 30, 2013, 02:12:46 pm by Degsy »

Offline Mark Greaves (PCNetSpec)

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Re: HP 5520 Printer/Copier/Scanner
« Reply #23 on: November 30, 2013, 02:28:38 pm »
is there an option to browse for the printer ?
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Offline Degsy

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Re: HP 5520 Printer/Copier/Scanner
« Reply #24 on: December 01, 2013, 12:04:37 pm »
Hi Mark,
Sorry about the delay, Saturday was a busy day, lots to do. Anyway, there was no "browse2 option but tried the manual option and after setting the IP address the Printer was found and so I can now print again.
I would appreciate your advice now on how to get the Scan option working, tried again from the Printer Control Panel but that just said "No Computer Found".

Cheers,
Degsy

Now used Xsane and this works fine, thanks very much Mark for your help previously, will be back with further questions as they crop up.

Degsy
« Last Edit: December 01, 2013, 12:16:29 pm by Degsy »

Offline Mark Greaves (PCNetSpec)

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Re: HP 5520 Printer/Copier/Scanner
« Reply #25 on: December 01, 2013, 01:09:11 pm »
Ideal .. :)

(and NO, that's not some kind of new electronic croupier from Apple)

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« Last Edit: December 01, 2013, 01:25:06 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'

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