Author Topic: What advice for friend bitten by windows scam  (Read 2666 times)

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Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #30 on: March 14, 2013, 10:29:40 pm »
I must admit that my first thought was .. some people shouldn't be allowed the internet .. then again, I've had 4 people in the last 6 months come to me with the same story, so she's not alone.

I do find it odd that people will give control of their PC to a total stranger that calls out of the blue .. would they do the same thing if a stranger knocked their door and asked for their car keys, saying they come from the company that sold them the car and it needs a service ?

I've come to service your Rolex Oyster Perpetual sir .. it needs winding :)

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« Last Edit: March 16, 2013, 12:20:16 pm by Mark Greaves (PCNetSpec) »
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Offline Emegra

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Re: What advice for friend bitten by windows scam
« Reply #31 on: March 14, 2013, 10:42:17 pm »
These scammers must get some measure of success or they wouldn't do it , maybe their victims deserve it or maybe they don't, personally I don't think I have a right to judge.

To be honest i would rather not be involved in this but she's asked me to help her so what do I do.

She'll go along with whatever I suggest (poor misguided woman) :) so I'll do the best I can, hopefully we may end up with one more satisfied Linux user, who knows

Anyway thank's for all the helpful advice it's much appreciated



Graeme

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Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #32 on: March 14, 2013, 10:46:07 pm »
I'm not suggesting they deserve it (nobody does .. okay, maybe it would be funny if it happened to Steve Ballmer) .. just that these days I find it hard to believe some people can still be that trusting/naive.

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« Last Edit: March 14, 2013, 10:52:30 pm by Mark Greaves (PCNetSpec) »
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Offline Emegra

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Re: What advice for friend bitten by windows scam
« Reply #33 on: March 14, 2013, 10:51:59 pm »
Quote
I'm not suggesting they deserve it (nobody does) .. just that these days I find it hard to believe some people can be that naive.

I know, the strange thing is she's not naive by nature, and she wasn't so much angry at the scammers as herself for allowing it to happen, ironically these same scammers called her about a month ago and she told them to P@@s off, so explain that if you can :)

But naive or or not she's done it now and it looks like i have to find a solution :)


Many thanks



Graeme
If you can keep your head while all around are losing theirs, then you're not quite grasping the situation

Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #34 on: March 14, 2013, 10:54:01 pm »
I'd say Windows or Mint 13, as Mint 13 is an LTS with 4 years to go.

[EDIT]

Or Ubuntu 12.04 .. preferably with the LXDE desktop and a red and white striped sweet as the logo.

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« Last Edit: March 14, 2013, 10:56:49 pm by Mark Greaves (PCNetSpec) »
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Offline Emegra

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Re: What advice for friend bitten by windows scam
« Reply #35 on: March 14, 2013, 10:59:30 pm »
One last thing

Am I right to suggest a complete re-installation, I mean I'm not over-reacting and is that what you would suggest ?




Graeme
If you can keep your head while all around are losing theirs, then you're not quite grasping the situation

Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #36 on: March 14, 2013, 11:02:56 pm »
Well in all the cases I saw, all they'd apparently done was installed teamviwerQS and had them run it .. no other malware was present, so it would seem it was more about data theft.

That said, without getting a looksee at the PC, a total wipe is the only 100% safe option

If she needs to recover any data first .. do it offline, just in case.

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« Last Edit: March 14, 2013, 11:06:34 pm by Mark Greaves (PCNetSpec) »
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Offline Emegra

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Re: What advice for friend bitten by windows scam
« Reply #37 on: March 14, 2013, 11:07:55 pm »
Quote
Or Ubuntu 12.04 .. preferably with the LXDE desktop and a red and white striped sweet as the logo.


Now where have i seen that before :)
If you can keep your head while all around are losing theirs, then you're not quite grasping the situation

Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #38 on: March 14, 2013, 11:35:51 pm »
:)
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Offline Mad Penguin

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Re: What advice for friend bitten by windows scam
« Reply #39 on: March 14, 2013, 11:47:31 pm »
It's a code 18 error ... no known fix for these ... short of someone inventing Skynet ...

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Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #40 on: March 15, 2013, 12:13:18 am »
I fought it, but I've gotta ask .. code 18 ?

[EDIT]

I found this:
http://www.code18.ca/code18/demo.html

and an ISDN cause/error code 18 - user not responding

also a reference to a Windows USB HID (human interface device) error code 18

But where does your reference come from ?

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« Last Edit: March 15, 2013, 12:51:55 am by Mark Greaves (PCNetSpec) »
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Offline Mad Penguin

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Re: What advice for friend bitten by windows scam
« Reply #41 on: March 15, 2013, 12:44:07 am »
Your memory is going - I've told you this one before .. ;). Check it out on netlingo.com .. :))

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Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #42 on: March 15, 2013, 12:48:50 am »
Ahh .. so you have  :-[

My memory, like my enthusiasm for getting up in the morning (and occasionally my will to live), sometimes needs a little prod.

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« Last Edit: March 15, 2013, 01:00:58 am by Mark Greaves (PCNetSpec) »
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Offline Mad Penguin

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Re: What advice for friend bitten by windows scam
« Reply #43 on: March 15, 2013, 01:09:38 am »
What is this 'morning' thing you speak of ... ;)

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Offline Mark Greaves (PCNetSpec)

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Re: What advice for friend bitten by windows scam
« Reply #44 on: March 15, 2013, 01:32:25 am »
Now I know I'm not the only one with long term memory issues, I feel inexplicably relieved :)
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