Author Topic: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze  (Read 5460 times)

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Online Mark Greaves (PCNetSpec)

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #30 on: June 21, 2013, 11:48:30 am »
ECC will be disabled, you need a specific type of RAM for that, and a motherboard that supports it .. ECC RAM is usually found in servers.

Can you do me a favour .. open a terminal and run:
sudo apt-get update
then
sudo apt-get upgrade

does it mention anything about packages being "kept back" ?
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Offline freddie

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #31 on: June 21, 2013, 12:17:03 pm »
Mark

After the upgrade command it said:

The following packages have been kept back:
  linux-generic linux-headers-generic linux-image-generic

It also said the following, which is odd as the little shield icon says my system is up to date...

The following packages will be upgraded:
  dbus dbus-x11 libdbus-1-3 libgl1-mesa-dri libgl1-mesa-glx libglapi-mesa
  libglu1-mesa libpython2.7 libxatracker1 python python-minimal python2.7
  python2.7-minimal xserver-xorg-video-openchrome
14 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.
Need to get 10.1 MB of archives.
After this operation, 8,192 B disk space will be freed.

I didn't go ahead with it
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Online Mark Greaves (PCNetSpec)

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #32 on: June 21, 2013, 01:56:26 pm »
Run:
Code: [Select]
sudo apt-get update
then
Code: [Select]
sudo apt-get upgrade
then
Code: [Select]
sudo apt-get dist-upgrade
Once those have finished .. reboot (normally) .. and send the output from:
Code: [Select]
dpkg -l | grep linux-image
and
Code: [Select]
uname -a
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #33 on: June 21, 2013, 03:57:14 pm »
Mark
I am assuming I was supposed to answer 'Y' to the Y/n options
Here is the result, but can you give me a clue as to what is going on?
Thanks

david@david-AOA110 ~ $ dpkg -l | grep linux-image
ii  linux-image-3.2.0-23-generic         3.2.0-23.36                             Linux kernel image for version 3.2.0 on 64 bit x86 SMP
ii  linux-image-3.2.0-48-generic         3.2.0-48.74                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-generic                  3.2.0.48.58                             Generic Linux kernel image
david@david-AOA110 ~ $ uname -a
Linux david-AOA110 3.2.0-48-generic #74-Ubuntu SMP Thu Jun 6 19:45:16 UTC 2013 i686 i686 i386 GNU/Linux
AA1 with SSD. Running Peppermint 3 (formerly on Linpus). Really grateful to Mark for keeping me going!

Online Mark Greaves (PCNetSpec)

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #34 on: June 21, 2013, 04:40:05 pm »
Quote
   apt-get upgrade
       upgrade is used to install the newest versions of all packages
       currently installed on the system from the sources enumerated in
       /etc/apt/sources.list. Packages currently installed with new
       versions available are retrieved and upgraded; under no
       circumstances are currently installed packages removed, or packages
       not already installed retrieved and installed. New versions of
       currently installed packages that cannot be upgraded without
       changing the install status of another package will be left at
       their current version.
An update must be performed first so that
       apt-get knows that new versions of packages are available.

   apt-get dist-upgrade
       dist-upgrade in addition to performing the function of upgrade,
       also intelligently handles changing dependencies with new versions
       of packages; apt-get has a "smart" conflict resolution system, and
       it will attempt to upgrade the most important packages at the
       expense of less important ones if necessary. So, dist-upgrade
       command may remove some packages. The /etc/apt/sources.list file
       contains a list of locations from which to retrieve desired package
       files. See also apt_preferences(5) for a mechanism for overriding
       the general settings for individual packages.

For some reason the kernel updates weren't coming through .. dist-upgrade sorted whatever the problem was .. you're now running the latest kernel for Peppermint 3

If I remember correctly, the mint-update (shield by your clock) application is by default set to not retrieve kernel updates (which I think is stupid, and why I replace it with the Ubuntu one) .. so skip a few kernel updates, and you'll require a dist-upgrade to sort out other packages that were held back such as an xorg update and/or graphics driver update that requires the newer kernel.
(That why I don't consider Mints so called "smart" mint-update to be so "smart")

Is that what you were asking ?



With any luck that may have sorted the issue .. so just keep booting normally, and let us know if you're still getting the freezes.

--
« Last Edit: June 21, 2013, 04:43:09 pm by Mark Greaves (PCNetSpec) »
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #35 on: June 21, 2013, 04:59:38 pm »
Mark

Thank you so much for all you have done (hopefully) getting to the bottom of this one!
And yes, that posting answers all my Qs

Now just a matter of wait and see...

Sorry it has taken up so much of your time.

I am just surprised no one else has had similar problems.
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #36 on: June 21, 2013, 07:03:27 pm »
Don't apologise my friend .. I wouldn't be here if I didn't enjoy it.

Fingers crossed :)
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #37 on: June 21, 2013, 09:48:05 pm »
Mark

I was doing really well...

Thunderbird + Chromium, four tabs open, tracking down this GCHQ stuff on the Guardian website.
The disk got busy occasionally and the cursor froze temporarily (and oops - it just jumped while I was typing that line)
Once or twice Chromium said a page was not responding, but shortly afterwards all seemed OK.
THEN the cursor froze solid. Disk light on full. I think it went out, but the cursor froze solid.

Then two funnies...
1. I hit Esc and Chromium bombed out but the cursor still froze.
2. That put me back into Thunderbird, but the cursor still frozen, so I hit cursor down and Thunderbird bombed out. The cursor became moveable again and I was invited to log in and all was back to 'normal'

Afraid I am out all day tomorrow, so won't be able to respond
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Offline SeZo

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #38 on: June 21, 2013, 10:05:12 pm »
Could you post the output from below (with Thunderbird + Chromium loaded with few tabs):
Code: [Select]
free -m
It might be trying to use swap but stalling in the process.
Also does this happen when on battery or mains (or both)?

You could try to get the write speed for your SSD (might haveto install hdparm)
Code: [Select]
sudo hdparm -Tt /dev/sda
This would show the settings for how agressive the use of the swap
Code: [Select]
cat /proc/sys/vm/swappiness

Offline freddie

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #39 on: June 21, 2013, 10:22:51 pm »
Just caught me as I was trying to get an early night...

Mainly running on battery.
I notice Chromium keeps putting up 'waiting for cache' messages
Here is your data...
Thunderbird + Chromium + 4 tabs

david@david-AOA110 ~ $ free -m
             total       used       free     shared    buffers     cached
Mem:           483        469         14          0         15        197
-/+ buffers/cache:        257        226
Swap:          497          0        497

david@david-AOA110 ~ $ sudo hdparm -Tt /dev/sda
[sudo] password for david:

/dev/sda:
 Timing cached reads:   1102 MB in  2.00 seconds = 551.14 MB/sec
 Timing buffered disk reads:  98 MB in  3.05 seconds =  32.13 MB/sec

david@david-AOA110 ~ $ cat /proc/sys/vm/swappiness
60
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #40 on: June 21, 2013, 10:34:50 pm »
Quote
Just caught me as I was trying to get an early night...

No problem. ;)
For tomorrow, you could try (after boot up) setting the swappiness to 10 temporary.
(it will start swapping out around 80-90% of memory.
Code: [Select]
sudo sysctl vm.swappiness=10
and see if that delays the freeze up.

The SSD read speed is quite low at 32.13 MB/sec. the write would be even lower.

Online Mark Greaves (PCNetSpec)

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #41 on: June 22, 2013, 11:01:54 am »
It's odd because nobody else has reported a freezing cursor .. yeh, the annoying I/O pauses caused by the very slow SSD .. but no cursor freezes, even with only 500mb RAM.

That's why I suggested moving to PM4 or reinstalling PM3 .. I'd say check the SMART data for the drive, but the AA1 smart data doesn't support SMART.

I'll be typing up a Peppermint 4 tutorial as soon as Peppermint 4 is added to Pendrivelinux's Universal USB Installer so you can have persistence .. yes I know I could use Unetbootin or similar, but I want the tutorial to be able to create a "persistent" LiveUSB from a Windows PC, you can already create one from within Ubuntu/Mint/Peppermint/Debian/etc. but I figure most people will want to create it in Windows.

Meanwhile if you want to give PM4 a shot .. I'll be happy to talk you through creating a PM4 LiveUSB in PM3.
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #42 on: June 24, 2013, 02:34:21 pm »
Found a way to unfreeze the cursor...

Ctl-Alt-Del
'Switch user'
and log in as self again (both for OS and screen saver)

- quicker than rebooting, and ALL the programs remain as they are!
AA1 with SSD. Running Peppermint 3 (formerly on Linpus). Really grateful to Mark for keeping me going!

Online Mark Greaves (PCNetSpec)

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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #43 on: June 24, 2013, 02:52:45 pm »
That would suggest it's an xserver issue (probably xserver-xorg-input-evdev) .. what's the output from:
Code: [Select]
dpkg -l | grep input
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Re: PeppermintOS Three on an Acer Aspire ZG5 - Cursor Freeze
« Reply #44 on: June 24, 2013, 03:34:43 pm »
Hi Mark
As requested...

david@david-AOA110 ~ $ dpkg -l | grep input
ii  inputattach                          1:1.4.2-1                               utility to connect serial-attached peripherals to the input subsystem
ii  mintinput                            2.0+peppermint1                         Keyboard and Mouse settings app for Mint Fluxbox and LXDE.
ii  xinput                               1.5.99.1-0ubuntu2                       Runtime configuration and test of XInput devices
ii  xserver-xorg-input-all               1:7.6+12ubuntu2                         X.Org X server -- input driver metapackage
ii  xserver-xorg-input-evdev             1:2.7.0-0ubuntu1.2                      X.Org X server -- evdev input driver
ii  xserver-xorg-input-mouse             1:1.7.1-1build3                         X.Org X server -- mouse input driver
ii  xserver-xorg-input-synaptics         1.6.2-1ubuntu1~precise2                 Synaptics TouchPad driver for X.Org server
ii  xserver-xorg-input-vmmouse           1:12.9.0-0ubuntu0.1                     X.Org X server -- VMMouse input driver to use with VMWare
ii  xserver-xorg-input-wacom             1:0.14.0-0ubuntu2.1                     X.Org X server -- Wacom input driver
AA1 with SSD. Running Peppermint 3 (formerly on Linpus). Really grateful to Mark for keeping me going!

 


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