Author Topic: There is something wrong with my computer!  (Read 6688 times)

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Offline Melissa

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Re: There is something wrong with my computer!
« Reply #45 on: October 10, 2013, 04:29:15 pm »
to check partition usage:
Code: [Select]
sudo df -h

sudo df -h
[sudo] password for melissa:
Filesystem      Size  Used Avail Use% Mounted on
/dev/sda1        37G  3.9G   31G  12% /
udev            336M  4.0K  336M   1% /dev
tmpfs           138M  800K  137M   1% /run
none            5.0M     0  5.0M   0% /run/lock
none            343M  264K  343M   1% /run/shm
/dev/sdb1       150G  4.2G  145G   3% /media/MAXTOR
In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

Offline Melissa

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Re: There is something wrong with my computer!
« Reply #46 on: October 10, 2013, 04:31:30 pm »
OK, I've looked through the logs you emailed me, and I can't find anything that jumps out at me .. it's not the quickest laptop in the world but all the hardware seems to initialise quickly enough, I can find no reference to "errors" or problems with I/O ???

Can you define "slow" .. slow to do what exactly .. boot, open applications, etc. .. or do you mean a particular application such as the web ?

Slow as in you click on  a page takes years to open, click on a web pages takes years to open, click on an application takes years to open and run, freezes and I have to reboot all the time. Videos stick and it switches itself off. In other words it is like a Microsoft XP pc not a sleek fast Linux system. It was fast and sleek when we first installed peppermint.
« Last Edit: October 10, 2013, 04:33:29 pm by Melissa »
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Offline Mark Greaves (PCNetSpec)

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Re: There is something wrong with my computer!
« Reply #47 on: October 10, 2013, 04:49:22 pm »
What's the output from:
Code: [Select]
sudo smartctl -a /dev/sda
?
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Re: There is something wrong with my computer!
« Reply #48 on: October 10, 2013, 04:53:22 pm »
What's the output from:
Code: [Select]
sudo smartctl -a /dev/sda
?

sudo smartctl -a /dev/sda
[sudo] password for melissa:
sudo: smartctl: command not found
melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $
In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

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Re: There is something wrong with my computer!
« Reply #49 on: October 10, 2013, 05:05:41 pm »
run:
Code: [Select]
sudo apt-get install smartmontools
then
Code: [Select]
sudo smartctl -a /dev/sda
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Offline Melissa

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Re: There is something wrong with my computer!
« Reply #50 on: October 10, 2013, 05:13:36 pm »
Lot's of stuff below Mark- all Greek to me but I know it will make sense to you!  :)

udo apt-get install smartmontools
[sudo] password for melissa:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  language-pack-en-base language-pack-kde-en libwxgtk2.8-0
  language-pack-kde-en-base kde-l10n-engb libwxsqlite3-2.8-0 libwxbase2.8-0
  firefox-locale-en language-pack-en amarok-help-en
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  heirloom-mailx
Suggested packages:
  exim4 mail-transport-agent gsmartcontrol smart-notifier
Recommended packages:
  mailx mailutils
The following NEW packages will be installed
  heirloom-mailx smartmontools
0 upgraded, 2 newly installed, 0 to remove and 80 not upgraded.
Need to get 694 kB of archives.
After this operation, 1,864 kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://gb.archive.ubuntu.com/ubuntu/ precise/universe heirloom-mailx i386 12.5-1build1 [238 kB]
Get:2 http://gb.archive.ubuntu.com/ubuntu/ precise/main smartmontools i386 5.41+svn3365-1 [455 kB]
Fetched 694 kB in 0s (1,023 kB/s) 
Selecting previously unselected package heirloom-mailx.
(Reading database ... 196886 files and directories currently installed.)
Unpacking heirloom-mailx (from .../heirloom-mailx_12.5-1build1_i386.deb) ...
Selecting previously unselected package smartmontools.
Unpacking smartmontools (from .../smartmontools_5.41+svn3365-1_i386.deb) ...
Processing triggers for man-db ...
Processing triggers for ureadahead ...
ureadahead will be reprofiled on next reboot
Setting up heirloom-mailx (12.5-1build1) ...
update-alternatives: using /usr/bin/heirloom-mailx to provide /usr/bin/mailx (mailx) in auto mode.
Setting up smartmontools (5.41+svn3365-1) ...
melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $ sudo smartctl -a /dev/sda
smartctl 5.41 2011-06-09 r3365 [i686-linux-3.2.0-51-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Fujitsu MHV
Device Model:     FUJITSU MHV2040BH
Serial Number:    NW15T6929UKR
Firmware Version: 892C
User Capacity:    40,020,664,320 bytes [40.0 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  ATA/ATAPI-7 T13 1532D revision 4a
Local Time is:    Thu Oct 10 17:02:38 2013 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)   Offline data collection activity
               was never started.
               Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       (  240) seconds.
Offline data collection
capabilities:           (0x5b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               No Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  28) minutes.
SCT capabilities:           (0x003d)   SCT Status supported.
               SCT Error Recovery Control supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   046    Pre-fail  Always       -       118153
  2 Throughput_Performance  0x0005   100   100   030    Pre-fail  Offline      -       12189696
  3 Spin_Up_Time            0x0003   100   100   025    Pre-fail  Always       -       1
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1052
  5 Reallocated_Sector_Ct   0x0033   100   100   024    Pre-fail  Always       -       0 (2000, 0)
  7 Seek_Error_Rate         0x000f   100   100   047    Pre-fail  Always       -       3479
  8 Seek_Time_Performance   0x0005   100   100   019    Pre-fail  Offline      -       0
  9 Power_On_Seconds        0x0032   095   095   000    Old_age   Always       -       2860h+31m+56s
 10 Spin_Retry_Count        0x0013   100   100   020    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       642
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       30
193 Load_Cycle_Count        0x0032   099   099   000    Old_age   Always       -       23687
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       31 (Min/Max 8/48)
195 Hardware_ECC_Recovered  0x001a   100   100   000    Old_age   Always       -       1
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0 (0, 7000)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x000f   100   100   060    Pre-fail  Always       -       81
203 Run_Out_Cancel          0x0002   100   100   000    Old_age   Always       -       429533888242
240 Head_Flying_Hours       0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         3         -
# 2  Short offline       Completed without error       00%         3         -
# 3  Short offline       Completed without error       00%         3         -
# 4  Short offline       Completed without error       00%         2         -
# 5  Short offline       Completed without error       00%         2         -
# 6  Short offline       Completed without error       00%         2         -
# 7  Short offline       Completed without error       00%         1         -
# 8  Short offline       Completed without error       00%         1         -
# 9  Short offline       Completed without error       00%         1         -
#10  Short offline       Completed without error       00%         0         -
#11  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $ sudo smartctl -a /dev/sda
In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

Offline Mark Greaves (PCNetSpec)

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Re: There is something wrong with my computer!
« Reply #51 on: October 10, 2013, 05:34:47 pm »
Does this PC run OK from a Peppermint 3 or 4 LiveUSB ?

or is it slow fro that too ?
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Offline Melissa

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Re: There is something wrong with my computer!
« Reply #52 on: October 10, 2013, 06:24:32 pm »
Does this PC run OK from a Peppermint 3 or 4 LiveUSB ?

or is it slow fro that too ?

It is running from Peppermint 3.We tried the CD (live) a few days ago on this thread- it was years loading the CD up. It is running ok at the moment but it will slow down again soon.
In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

Offline Mark Greaves (PCNetSpec)

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Re: There is something wrong with my computer!
« Reply #53 on: October 10, 2013, 07:06:43 pm »
Can you post the output from:
Code: [Select]
cat /sys/class/thermal/thermal_zone0/temp
and
Code: [Select]
cat /sys/class/thermal/thermal_zone1/temp
and
Code: [Select]
free -m
NOW.

Then post them again when it starts running slow
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Offline Melissa

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Re: There is something wrong with my computer!
« Reply #54 on: October 10, 2013, 07:30:43 pm »
melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $ cat /sys/class/thermal/thermal_zone0/temp
45000
melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $ cat /sys/class/thermal/thermal_zone1/temp
38000
melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $ free -m
             total       used       free     shared    buffers     cached
Mem:           685        629         55          0         12        123
-/+ buffers/cache:        494        190
Swap:          701         99        602
melissa@melissa-HP-Compaq-nx6325-RH628ES-ABU ~ $




In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

Offline Mark Greaves (PCNetSpec)

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Re: There is something wrong with my computer!
« Reply #55 on: October 10, 2013, 07:40:35 pm »
Hmm .. you're already using swap space, which will slow you down .. and you haven't got much swap space, I'm wondering if your machine is shutting down when you run out of swap space.

We could increase the size of the swap partition (which may stop it shutting itself down), but it won't stop it from slowing .. only adding more RAM will do that.
« Last Edit: October 10, 2013, 07:42:47 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'

logging in as 'insane' is the only safe option.

Offline Melissa

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Re: There is something wrong with my computer!
« Reply #56 on: October 10, 2013, 07:45:21 pm »
Hmm .. you're already using swap space, which will slow you down .. and you haven't got much swap space, I'm wondering if your machine is shutting down when you run out of swap space.

We could increase the size of the swap partition (which may stop it shutting itself down), but it won't stop it from slowing .. only adding more RAM will do that.

I don't know what swap space means but I know what you mean by RAM. I could have more RAM added in the near future at the PC shop.
In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

Offline Mark Greaves (PCNetSpec)

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Re: There is something wrong with my computer!
« Reply #57 on: October 10, 2013, 08:51:47 pm »
Swap space -

Swap is a section of your hard drive given over to "emulating" real RAM

So when you run out of RAM, the system starts using the hard drive as RAM

The problem is, a hard drive is MUCH (read thousands of times) slower that RAM .. so your system slows significantly.

Another problem on YOUR system may be the amount of swap space that's available to the system is limited .. so if you run out of RAM, the system starts using swap, but if it runs out of that too, it probably shuts down.

As I said, we can increase the size of the swap partition which will probably solve the shutdowns .. but your system will still be slow when it starts using swap .. the ONLY way to stop it using swap is to install more REAL RAM, or have less apps (including browser tabs) open at the same time.
WARNING: You are logged into reality as 'root'

logging in as 'insane' is the only safe option.

Offline Melissa

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Re: There is something wrong with my computer!
« Reply #58 on: October 10, 2013, 09:59:21 pm »
I get you Mark. Is it worth installing more swap space? How much more RAM would I need?
In a world without fences and walls, who needs Gates and Windows?

Using two computers- Peppermint on old HP laptop and Mint on new Dell netbook.

Offline Mark Greaves (PCNetSpec)

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Re: There is something wrong with my computer!
« Reply #59 on: October 10, 2013, 11:01:09 pm »
What's the output from:
Code: [Select]
sudo lshw -C memory
WARNING: You are logged into reality as 'root'

logging in as 'insane' is the only safe option.

 


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