Author Topic: Cannot connect to network (SOLVED)  (Read 2203 times)

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Offline Tanya

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Re: Cannot connect to network
« Reply #30 on: January 08, 2014, 04:54:43 pm »
I am also using mint 13 maya (Mate) if you right click the network icon in the task bar then the first option should be Enable Networking followed by connection information and Edit connections.

If I right click the network icon I just get Remove from panel, Panel settings and Add/remove applets.

Offline Tramlink

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Re: Cannot connect to network
« Reply #31 on: January 08, 2014, 10:43:04 pm »
Is your system using the "MATE" desk Top or the "Cinnamon" desk top?

Offline Tanya

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Re: Cannot connect to network
« Reply #32 on: January 09, 2014, 07:53:33 am »
It's using Cinnamon.

Offline chemicalfan

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Re: Cannot connect to network
« Reply #33 on: January 09, 2014, 10:21:52 am »
I've just thought - you're on Mint 13, which is Ubuntu 12.04 under the hood. I used to have the same trouble back then on my old netbook, as there was some bug in the kernel driver for the Atheros chipsets. It's been fixed since I believe, but where you are still running the old kernel, it may still be a risk (that said, you might not have that chipset anyway).

Please can you post the result of:
Code: [Select]
lshw -C network
« Last Edit: January 09, 2014, 10:23:59 am by chemicalfan »

Offline Tanya

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Re: Cannot connect to network
« Reply #34 on: January 09, 2014, 06:32:07 pm »
WARNING: you should run this program as super-user.
PCI (sysfs) 
  *-network               
       description: Ethernet interface
       product: 88E8055 PCI-E Gigabit Ethernet Controller
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: eth0
       version: 13
       serial: 00:1d:ba:f1:cf:04
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.30 firmware=N/A latency=0 multicast=yes port=twisted pair
       resources: irq:44 memory:d2d20000-d2d23fff ioport:d000(size=256) memory:d2d00000-d2d1ffff
  *-network
       description: Wireless interface
       product: AR928X Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: wlan0
       version: 01
       serial: 00:24:2b:f0:6a:a2
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=3.2.0-49-generic firmware=N/A ip=192.168.0.2 latency=0 multicast=yes wireless=IEEE 802.11bgn
       resources: irq:18 memory:d0500000-d050ffff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.

Offline Emegra

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Re: Cannot connect to network
« Reply #35 on: January 09, 2014, 08:38:13 pm »
Quote
If I right click the network icon I just get Remove from panel, Panel settings and Add/remove applets.

Tanya if you're getting these options it means you're right clicking on the panel and not the network icon, can you try right clicking in different areas on the network icon, the options you're looking for are Enable Networking, Enable Wireless Connection Information and Edit Connections

if you get these options make sure Enable Networking and Enable Wireless are ticked




Graeme
If you can keep your head while all around are losing theirs, then you're not quite grasping the situation

Offline Tanya

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Re: Cannot connect to network
« Reply #36 on: January 09, 2014, 09:58:39 pm »
Hi Graeme,

The only icon I have is a 'wireless connection' icon.    Should I be clicking on something else?  I can't see anything else that relates to the network.

Would it be better to update to a newer Mint version?  Or would I lose all my documents etc?

 


Offline Emegra

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Re: Cannot connect to network
« Reply #37 on: January 09, 2014, 10:15:38 pm »
Quote
The only icon I have is a 'wireless connection' icon.    Should I be clicking on something else?  I can't see anything else that relates to the network.

No it looks like you're on the right icon

Quote
Would it be better to update to a newer Mint version?  Or would I lose all my documents etc?

I don't think that would be necessary at this stage

have you tried SeZo's other suggestions of adding
Quote
rfkill unblock 0
or
Quote
rfkill unblock all
to the /etc/rc.local ?

I'm not really too up to speed with this sort of thing but I can help you add these commands if you want it will do no harm

alternatively have you tried rebooting the router once again ?



Graeme
If you can keep your head while all around are losing theirs, then you're not quite grasping the situation

Offline SeZo

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Re: Cannot connect to network
« Reply #38 on: January 09, 2014, 10:25:31 pm »
Unless I am mistaken, then it seems to be working now :-\
I haven't had any problems so far today so hopefully the other code may have worked.  Fingers crossed :)

Offline Emegra

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Re: Cannot connect to network
« Reply #39 on: January 09, 2014, 10:36:34 pm »
Quote
Unless I am mistaken, then it seems to be working now :-\

That's true

@Tanya

you posted on page 2 reply#27   
Quote
I haven't had any problems so far today so hopefully the other code may have worked.  Fingers crossed :)

can you confirm if that's still the case and if you are still having problems connecting ?
If you can keep your head while all around are losing theirs, then you're not quite grasping the situation

Offline chemicalfan

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Re: Cannot connect to network
« Reply #40 on: January 10, 2014, 09:37:28 am »
It's that ath9k driver :(

You could compile a newer kernel that's got it fixed, but it's probably easier to plan an upgrade. The next Mint release in 4 months time will be an LTS release, so is probably worth jumping to (I will be with both of my machines). If you use mintBackup to backup all your stuff (providing you've got space to), it's apparently a pretty easy procedure!

If you can't wait 4 months, and really want it fixed, we can look at kernel compiling options

Offline Mark Greaves (PCNetSpec)

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Re: Cannot connect to network
« Reply #41 on: January 10, 2014, 12:21:03 pm »
Updating the kernel should be easy enough depending on the xorg version .. do you know which kernel fixed the issue ?
(was it fixed in say Ubuntu 12.10 ?)

@ Tanya

Can you post the output from:
Code: [Select]
uname -a
and
Code: [Select]
X -version
« Last Edit: January 10, 2014, 12:25:39 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'

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Offline chemicalfan

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Re: Cannot connect to network
« Reply #42 on: January 10, 2014, 04:25:00 pm »
I'm not sure off-hand.....
Ploughing through bugzilla doesn't help, as there are loads of patches at various kernel versions, but none some to quite match the behaviour :(

Best I can say - upgrade to Mint 17 when it comes out in May. Until then, create a script on your desktop that has the rfkill command sequence in it, so when you encounter the issue, you only need to double-click on the script to fix it

Offline Tanya

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Re: Cannot connect to network
« Reply #43 on: January 13, 2014, 10:38:36 am »
I've been away for a few days, hence why I didn't answer anyone. Sorry!  During the weekend my son used my laptop several times.  He said he didn't have any problems with the wifi.  It has booted up and connected immediately this morning too.

I had entered rfkill unblock wifi in /etc/rc.local as Sezo suggested which appears to have solved the problem.  Thank you all for your suggestions

@Mark

uname -a
Linux VGN-NS30E-S 3.2.0-49-generic #75-Ubuntu SMP Tue Jun 18 17:40:13 UTC 2013 i686 i686 i386 GNU/Linux
tanya@VGN-NS30E-S ~ $ X -version

X.Org X Server 1.11.3
Release Date: 2011-12-16
X Protocol Version 11, Revision 0
Build Operating System: Linux 2.6.42-37-generic i686 Ubuntu
Current Operating System: Linux VGN-NS30E-S 3.2.0-49-generic #75-Ubuntu SMP Tue Jun 18 17:40:13 UTC 2013 i686
Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.2.0-49-generic root=UUID=ee6bf75d-fb15-4b29-8f12-1e85050f7904 ro quiet splash vt.handoff=7
Build Date: 11 April 2013  01:04:30PM
xorg-server 2:1.11.4-0ubuntu10.13 (For technical support please see http://www.ubuntu.com/support)
Current version of pixman: 0.24.4
   Before reporting problems, check http://wiki.x.org
   to make sure that you have the latest version.

Offline Mark Greaves (PCNetSpec)

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Re: Cannot connect to network
« Reply #44 on: January 13, 2014, 11:14:53 am »
Great news .. if SeZo's suggestion fixed the issue, we may as well stop there then .. updgrading the kernel may introduce other issues.
WARNING: You are logged into reality as 'root'

logging in as 'insane' is the only safe option.

 


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