Author Topic: Jitsi sound issues (closed)  (Read 769 times)

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Offline Tramlink

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Jitsi sound issues (closed)
« on: January 29, 2014, 03:40:34 pm »
Mint 13 maya 64bit system.

Jitsi has been installed on all my computers for messaging until Skype sort out the No history issue.

But I'm having an issue with my Samsung R60 plus laptop in that Jitsi can not see the sound system and so I get no sound to tell me I have a message.

Sound is working in other applications.

An clues....
« Last Edit: February 05, 2014, 04:27:23 pm by Tramlink »

Offline chemicalfan

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Re: Jitsi sound issues
« Reply #1 on: January 29, 2014, 05:14:56 pm »
Are you running Pulseaudio? There's a section on their troubleshooting (https://jitsi.org/Documentation/VoiceCall), but I can't open it at work. Does it give any hints?

Offline Mark Greaves (PCNetSpec)

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Re: Jitsi sound issues
« Reply #2 on: January 29, 2014, 05:52:37 pm »
Yeah, what's the output from:
Code: [Select]
dpkg -l | grep pulseaudio
WARNING: You are logged into reality as 'root'

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Offline Tramlink

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Re: Jitsi sound issues
« Reply #3 on: January 29, 2014, 06:00:50 pm »
usertwo@usertwo-R59P-R60P-R61P ~ $ dpkg -l | grep pulseaudio
ii  gstreamer0.10-pulseaudio                  0.10.31-1ubuntu1.2                           GStreamer plugin for PulseAudio
ii  pulseaudio                                1:1.1-0ubuntu15.4                            PulseAudio sound server
ii  pulseaudio-module-bluetooth               1:1.1-0ubuntu15.4                            Bluetooth module for PulseAudio sound server
ii  pulseaudio-module-gconf                   1:1.1-0ubuntu15.4                            GConf module for PulseAudio sound server
ii  pulseaudio-module-x11                     1:1.1-0ubuntu15.4                            X11 module for PulseAudio sound server
ii  pulseaudio-utils                          1:1.1-0ubuntu15.4                            Command line tools for the PulseAudio sound server
usertwo@usertwo-R59P-R60P-R61P ~ $

The information on the Jitsi website is of no use.

Offline Mark Greaves (PCNetSpec)

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Re: Jitsi sound issues
« Reply #4 on: January 29, 2014, 11:43:17 pm »
Doubt if this will work, but try renaming the pulseaudio config directory and rebooting:
Code: [Select]
mv -v ~/.pulse ~/.pulse-old
and
Code: [Select]
rm -v ~/.pulseaudio ~/.pulseaudio-old
and
Code: [Select]
mv -v ~/.config/pulse ~/.config/pulse-old
now log off /on (or reboot)
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Offline Tramlink

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Re: Jitsi sound issues
« Reply #5 on: January 30, 2014, 11:31:38 am »
No change the program still can not see the sound system on the computer.

Offline Mark Greaves (PCNetSpec)

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Re: Jitsi sound issues
« Reply #6 on: January 30, 2014, 11:39:56 am »
What's the output from:
Code: [Select]
aplay -l
and
Code: [Select]
arecord -l
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Offline Tramlink

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Re: Jitsi sound issues
« Reply #7 on: January 30, 2014, 12:17:37 pm »
As requested here is the readout-

usertwo@usertwo-R59P-R60P-R61P ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC262 Analog [ALC262 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
usertwo@usertwo-R59P-R60P-R61P ~ $ arecord -l
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC262 Analog [ALC262 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
usertwo@usertwo-R59P-R60P-R61P ~ $
« Last Edit: January 31, 2014, 03:39:02 pm by Tramlink »

Offline Mark Greaves (PCNetSpec)

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Re: Jitsi sound issues
« Reply #8 on: February 01, 2014, 01:03:22 am »
I can't even get jitsi to $%^ing run  ::)

sommat to do with javax .. I'll look into it.
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Re: Jitsi sound issues
« Reply #9 on: February 01, 2014, 01:44:39 pm »
Ok thanks.

Offline Mark Greaves (PCNetSpec)

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Re: Jitsi sound issues
« Reply #10 on: February 04, 2014, 02:45:38 pm »
I still can't get jitsi to run .. but as it seems to make heavy use of java, let's check if this is an issue with java and audio.

Open a terminal and run:
Code: [Select]
cd ~/Desktop
then
Code: [Select]
wget http://www.oracle.com/technetwork/java/javasounddemo-150249.zip
then
Code: [Select]
unzip javasounddemo-150249.zip
then
Code: [Select]
cd ~/Desktop/JavaSoundDemo
then
Code: [Select]
java -jar JavaSoundDemo.jar
When the demo starts (it takes a while to open) .. click the "Start" button.

Did you hear audio ?

If not, are there any obvious errors in the terminal ?
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Re: Jitsi sound issues
« Reply #11 on: February 04, 2014, 03:00:45 pm »
Hi the audio was working just fine...

Also tested capture and it recorded my mic OK....

Offline Mark Greaves (PCNetSpec)

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Re: Jitsi sound issues
« Reply #12 on: February 04, 2014, 03:53:27 pm »
Try running:
Code: [Select]
jitsi
from the command line
are there any errors in the terminal ?
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Re: Jitsi sound issues
« Reply #13 on: February 05, 2014, 09:15:30 am »
here is the read out, I did not get any of this when running in a terminal on my other computers.

Quote
[/quoteusertwo@usertwo-R59P-R60P-R61P ~ $ jitsi
09:43:31.842 SEVERE: [10] impl.sysactivity.SystemActivityNotificationsServiceImpl.getCurrentRunningManager().636 Error creating manager
java.lang.UnsatisfiedLinkError: /usr/share/jitsi/lib/native/libunix-java.so: /usr/share/jitsi/lib/native/libunix-java.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)
   at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1703)
   at java.lang.Runtime.loadLibrary0(Runtime.java:844)
   at java.lang.System.loadLibrary(System.java:1051)
   at cx.ath.matthew.unix.UnixSocket.<clinit>(UnixSocket.java:40)
   at org.freedesktop.dbus.Transport.connect(Unknown Source)
   at org.freedesktop.dbus.Transport.<init>(Unknown Source)
   at org.freedesktop.dbus.DBusConnection.<init>(Unknown Source)
   at org.freedesktop.dbus.DBusConnection.getConnection(Unknown Source)
   at net.java.sip.communicator.impl.sysactivity.NetworkManagerListenerImpl.<init>(NetworkManagerListenerImpl.java:45)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:534)
   at java.lang.Class.newInstance(Class.java:374)
   at net.java.sip.communicator.impl.sysactivity.SystemActivityNotificationsServiceImpl.getCurrentRunningManager(SystemActivityNotificationsServiceImpl.java:631)
   at net.java.sip.communicator.impl.sysactivity.SystemActivityNotificationsServiceImpl.start(SystemActivityNotificationsServiceImpl.java:143)
   at net.java.sip.communicator.impl.sysactivity.SysActivityActivator.start(SysActivityActivator.java:59)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
09:43:31.847 SEVERE: [10] impl.sysactivity.SystemActivityNotificationsServiceImpl.getCurrentRunningManager().636 Error creating manager
java.lang.NoClassDefFoundError: Could not initialize class cx.ath.matthew.unix.UnixSocket
   at org.freedesktop.dbus.Transport.connect(Unknown Source)
   at org.freedesktop.dbus.Transport.<init>(Unknown Source)
   at org.freedesktop.dbus.DBusConnection.<init>(Unknown Source)
   at org.freedesktop.dbus.DBusConnection.getConnection(Unknown Source)
   at net.java.sip.communicator.impl.sysactivity.NetworkManagerListenerImpl.<init>(NetworkManagerListenerImpl.java:45)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:534)
   at java.lang.Class.newInstance(Class.java:374)
   at net.java.sip.communicator.impl.sysactivity.SystemActivityNotificationsServiceImpl.getCurrentRunningManager(SystemActivityNotificationsServiceImpl.java:631)
   at net.java.sip.communicator.impl.sysactivity.SystemActivityNotificationsServiceImpl.isSupported(SystemActivityNotificationsServiceImpl.java:585)
   at net.java.sip.communicator.impl.netaddr.NetworkConfigurationWatcher.handleNewSystemActivityNotificationsService(NetworkConfigurationWatcher.java:175)
   at net.java.sip.communicator.impl.netaddr.NetworkConfigurationWatcher.serviceChanged(NetworkConfigurationWatcher.java:232)
   at org.apache.felix.framework.util.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:871)
   at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:733)
   at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(EventDispatcher.java:662)
   at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:3890)
   at org.apache.felix.framework.Felix.access$000(Felix.java:79)
   at org.apache.felix.framework.Felix$2.serviceChanged(Felix.java:728)
   at org.apache.felix.framework.ServiceRegistry.registerService(ServiceRegistry.java:107)
   at org.apache.felix.framework.Felix.registerService(Felix.java:2979)
   at org.apache.felix.framework.BundleContextImpl.registerService(BundleContextImpl.java:313)
   at org.apache.felix.framework.BundleContextImpl.registerService(BundleContextImpl.java:287)
   at net.java.sip.communicator.impl.sysactivity.SysActivityActivator.start(SysActivityActivator.java:61)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
09:43:33.114 SEVERE: [10] impl.hid.HIDServiceImpl.<init>().54 Error when creating Robot/NativeKeyboard instance
java.lang.UnsatisfiedLinkError: /usr/share/jitsi/lib/native/libhid.so: /usr/share/jitsi/lib/native/libhid.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)
   at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1703)
   at java.lang.Runtime.loadLibrary0(Runtime.java:844)
   at java.lang.System.loadLibrary(System.java:1051)
   at net.java.sip.communicator.impl.hid.NativeKeyboard.<clinit>(NativeKeyboard.java:18)
   at net.java.sip.communicator.impl.hid.HIDServiceImpl.<init>(HIDServiceImpl.java:49)
   at net.java.sip.communicator.impl.hid.HIDActivator.start(HIDActivator.java:47)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
09:43:34.767 SEVERE: [10] org.jitsi.impl.neomedia.device.DeviceConfiguration.error() Failed to register custom Renderer org.jitsi.impl.neomedia.jmfext.media.renderer.audio.PulseAudioRenderer with JMF.
java.lang.IllegalStateException: audioSystem
   at org.jitsi.impl.neomedia.jmfext.media.renderer.audio.PulseAudioRenderer.<init>(PulseAudioRenderer.java:105)
   at org.jitsi.impl.neomedia.jmfext.media.renderer.audio.PulseAudioRenderer.<init>(PulseAudioRenderer.java:85)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:534)
   at java.lang.Class.newInstance(Class.java:374)
   at org.jitsi.impl.neomedia.device.DeviceConfiguration.registerCustomRenderers(DeviceConfiguration.java:1028)
   at org.jitsi.impl.neomedia.device.DeviceConfiguration.<init>(DeviceConfiguration.java:355)
   at org.jitsi.impl.neomedia.MediaServiceImpl.<init>(MediaServiceImpl.java:141)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:534)
   at java.lang.Class.newInstance(Class.java:374)
   at org.jitsi.impl.libjitsi.LibJitsiImpl.getService(LibJitsiImpl.java:133)
   at org.jitsi.impl.libjitsi.LibJitsiOSGiImpl.getService(LibJitsiOSGiImpl.java:86)
   at org.jitsi.service.libjitsi.LibJitsi.invokeGetServiceOnImpl(LibJitsi.java:163)
   at org.jitsi.service.libjitsi.LibJitsi.getMediaService(LibJitsi.java:115)
   at net.java.sip.communicator.impl.neomedia.NeomediaActivator.start(NeomediaActivator.java:380)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
09:43:34.776 SEVERE: [10] org.jitsi.impl.neomedia.device.DeviceConfiguration.error() Failed to register custom Renderer org.jitsi.impl.neomedia.jmfext.media.renderer.video.JAWTRenderer with JMF.
java.lang.UnsatisfiedLinkError: /usr/share/jitsi/lib/native/libjnawtrenderer.so: /usr/share/jitsi/lib/native/libjnawtrenderer.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)
   at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1703)
   at java.lang.Runtime.loadLibrary0(Runtime.java:844)
   at java.lang.System.loadLibrary(System.java:1051)
   at org.jitsi.impl.neomedia.jmfext.media.renderer.video.JAWTRenderer.<clinit>(JAWTRenderer.java:90)
   at java.lang.Class.forName0(Native Method)
   at java.lang.Class.forName(Class.java:190)
   at org.jitsi.impl.neomedia.device.DeviceConfiguration.registerCustomRenderers(DeviceConfiguration.java:1028)
   at org.jitsi.impl.neomedia.device.DeviceConfiguration.<init>(DeviceConfiguration.java:355)
   at org.jitsi.impl.neomedia.MediaServiceImpl.<init>(MediaServiceImpl.java:141)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:534)
   at java.lang.Class.newInstance(Class.java:374)
   at org.jitsi.impl.libjitsi.LibJitsiImpl.getService(LibJitsiImpl.java:133)
   at org.jitsi.impl.libjitsi.LibJitsiOSGiImpl.getService(LibJitsiOSGiImpl.java:86)
   at org.jitsi.service.libjitsi.LibJitsi.invokeGetServiceOnImpl(LibJitsi.java:163)
   at org.jitsi.service.libjitsi.LibJitsi.getMediaService(LibJitsi.java:115)
   at net.java.sip.communicator.impl.neomedia.NeomediaActivator.start(NeomediaActivator.java:380)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
java.lang.UnsatisfiedLinkError: /usr/share/jitsi/lib/native/libgalagonotification.so: /usr/share/jitsi/lib/native/libgalagonotification.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)
   at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1703)
   at java.lang.Runtime.loadLibrary0(Runtime.java:844)
   at java.lang.System.loadLibrary(System.java:1051)
   at net.java.sip.communicator.impl.galagonotification.GalagoNotification.<clinit>(GalagoNotification.java:20)
   at net.java.sip.communicator.impl.galagonotification.GalagoNotificationActivator.start(GalagoNotificationActivator.java:80)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
java.lang.UnsatisfiedLinkError: /usr/share/jitsi/lib/native/libglobalshortcut.so: /usr/share/jitsi/lib/native/libglobalshortcut.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)
   at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1703)
   at java.lang.Runtime.loadLibrary0(Runtime.java:844)
   at java.lang.System.loadLibrary(System.java:1051)
   at net.java.sip.communicator.impl.globalshortcut.NativeKeyboardHook.<clinit>(NativeKeyboardHook.java:254)
   at net.java.sip.communicator.impl.globalshortcut.GlobalShortcutServiceImpl.<init>(GlobalShortcutServiceImpl.java:56)
   at net.java.sip.communicator.impl.globalshortcut.GlobalShortcutActivator.start(GlobalShortcutActivator.java:104)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)
java.lang.UnsatisfiedLinkError: /usr/share/jitsi/lib/native/libjdic_misc.so: /usr/share/jitsi/lib/native/libjdic_misc.so: wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)
   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1778)
   at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1703)
   at java.lang.Runtime.loadLibrary0(Runtime.java:844)
   at java.lang.System.loadLibrary(System.java:1051)
   at org.jdesktop.jdic.misc.impl.LinuxAlerter.<init>(LinuxAlerter.java:48)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
   at java.lang.reflect.Constructor.newInstance(Constructor.java:534)
   at java.lang.Class.newInstance(Class.java:374)
   at org.jdesktop.jdic.misc.Alerter.loadLinux(Unknown Source)
   at org.jdesktop.jdic.misc.Alerter.newInstance(Unknown Source)
   at net.java.sip.communicator.plugin.chatalerter.ChatAlerterActivator.start(ChatAlerterActivator.java:88)
   at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:629)
   at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
   at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
   at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
   at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
   at java.lang.Thread.run(Thread.java:701)

]

Offline chemicalfan

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Re: Jitsi sound issues
« Reply #14 on: February 05, 2014, 10:25:46 am »
I'm no Java expert by any stretch, but that looks like a bug in Jitsi (assuming you've got the latest Java installed - should do if you've done all updates). Post that on Jitsi's bug tracker and see if they come up with a patch at some point

 


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