Ubuntu 11 not working

[Mark Greaves (PCNetSpec)]

OK, we could easily set the 2.6.38 kernel as the default kernel, but i'd rather find out why it doesn't like the latest one .. gimme an hour or two (tea time) and I'll do a little research and get back to you.

Just keep using the 2.6.38 kernel till then

[Fulla]

ok thanks mark much appreciated.

[Mark Greaves (PCNetSpec)]

Can you answer these questions ..

Booted into the 2.6.38 kernel .. run:

Code: [Select]

gedit /etc/X11/xorg.conf

and post the contents (if any).

and

Are you able to boot an 11.10 LiveCD to a working desktop ? .. or does that lock up too ?

[Fulla]

** (gedit:4720): WARNING **: Could not load theme icon gtk-home: Icon 'gtk-home' not present in theme
then a box opened with this inside

# nvidia-xconfig: X configuration file generated by nvidia-xconfig
# nvidia-xconfig:  version 260.19.06  (buildmeister@builder101)  Mon Sep 13 07:06:38 PDT 2010


Section "ServerLayout"
    Identifier     "Layout0"
    Screen      0  "Screen0" 0 0
# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
#    InputDevice    "Keyboard0" "CoreKeyboard"
# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
#    InputDevice    "Mouse0" "CorePointer"
EndSection

Section "Files"
EndSection

# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
#Section "InputDevice"
#
#    # generated from default
#    Identifier     "Mouse0"
#    Driver         "mouse"
#    Option         "Protocol" "auto"
#    Option         "Device" "/dev/psaux"
#    Option         "Emulate3Button s" "no"
#    Option         "ZAxisMapping" "4 5"
#EndSection

# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
#Section "InputDevice"
#
#    # generated from default
#    Identifier     "Keyboard0"
#    Driver         "kbd"
#EndSection

Section "Monitor"
    Identifier     "Monitor0"
    VendorName     "Unknown"
    ModelName      "Unknown"
    HorizSync       28.0 - 33.0
    VertRefresh     43.0 - 72.0
    Option         "DPMS"
EndSection

Section "Device"
    Identifier     "Device0"
    Driver         "nvidia"
    VendorName     "NVIDIA Corporation"
EndSection

Section "Screen"
    Identifier     "Screen0"
    Device         "Device0"
    Monitor        "Monitor0"
    DefaultDepth    24
    SubSection     "Display"
        Depth       24
    EndSubSection
EndSection

i tried a live cd but it just stayed on the loading screen, but i think it had errors on it. i cant seem to burn a cd witthout it wanting to check it after, but when it checks it after it never finishes. so i have to manually eject it so i presume that breaks it.

[Mark Greaves (PCNetSpec)]

Still using kernel 2.6.38, what is listed when you go to "Additional Drivers" ?
or run:

Code: [Select]

jockey-gtk

Something else I'd like you to try .. Turn off your PC, then turn it back on and hold the Shift key (or F8 as you have been doing) till you are at the GRUB boot selection screen, now instead of selecting kernel 2.6.38 .. select the second from the top option .. eg. the latest kernels "recovery mode" .. and boot to that, when given the options, use the arrow keys to select "FailsafeX" low graphics mode and hit enter to boot.

Does it boot ?

If so, can you send the output from:

Code: [Select]

uname -a

[Fulla]

the first part when i enter jockey in terminal a box pops up. with the additional drivers etc. there are two choices one current version and one pre release version mines on the recommended current version. i will try to boot up now

[Fulla]

right i tried the other step, what i got was when i went into the recovery mode i got 4 options

resume - normal boot
fsck
remount
root

stupidly i did fsck it did something then i went to root and put it the uname -a command

what i got back after was Linux winston 3.0.0-16-generic-pae #29 ubuntu SMP tue feb 13:56:31 UTC its not exact as i couldnt copy paste it. it did then list some usb connectors and my optical mouse. i didnt try to resume boot.

also i noticed sometimes the options after going into my boot menu dont come up sometimes. hit and miss.

[Mark Greaves (PCNetSpec)]

How much RAM have you got ? .. I'm wondering why it installed the PAE kernel.

If you're unsure, what's the output from:

Code: [Select]

free

[EDIT]

can you also send the output from:

Code: [Select]

dpkg --list | grep linux-image

and

Code: [Select]

dpkg --list | grep linux-headers

[Fulla]

1.
martin@Winston:~$ free
             total       used       free     shared    buffers     cached
Mem:       3353860     886924    2466936          0      49112     370840
-/+ buffers/cache:     466972    2886888
Swap:     14588924          0   14588924
 i think i have 4gb 2x2gb

2. this is from the one that works ok, 2nd to last OS

martin@Winston:~$ dpkg --list | grep linux-image
rc  linux-image-2.6.35-22-generic          2.6.35-22.35                               Linux kernel image for version 2.6.35 on x86/x86_64
rc  linux-image-2.6.35-28-generic          2.6.35-28.50                               Linux kernel image for version 2.6.35 on x86/x86_64
ii  linux-image-2.6.38-13-generic          2.6.38-13.56                               Linux kernel image for version 2.6.38 on x86/x86_64
rc  linux-image-2.6.38-13-generic-pae      2.6.38-13.56                               Linux kernel image for version 2.6.38 on x86
ii  linux-image-3.0.0-16-generic           3.0.0-16.29                                Linux kernel image for version 3.0.0 on x86/x86_64
ii  linux-image-3.0.0-16-generic-pae       3.0.0-16.29                                Linux kernel image for version 3.0.0 on x86
ii  linux-image-generic                    3.0.0.16.19                                Generic Linux kernel image
ii  linux-image-generic-pae                3.0.0.16.19                                Generic Linux kernel image

3.

dpkg --list | grep linux-headers
ii  linux-headers-3.0.0-16                 3.0.0-16.29                                Header files related to Linux kernel version 3.0.0
ii  linux-headers-3.0.0-16-generic         3.0.0-16.29                                Linux kernel headers for version 3.0.0 on x86/x86_64
ii  linux-headers-generic           

[Mark Greaves (PCNetSpec)]

Is the ONLY working kernel the 2.6.38-13 generic one ? .. or is the only broken one 3.0.0-16 ?

What are the contents of grub.cfg:

Code: [Select]

gedit /boot/grub/grub.cfg

[EDIT]

And just as a matter of interest, is there any particular reason you're using the 32bit version of Ubuntu rather than the 64bit one ?

What's the output from:

Code: [Select]

cat /proc/cpuinfo

[Fulla]

yes the only working one is the one im using now the 2.6.38-13 generic
the otehr 2 are both broken

** (gedit:2304): WARNING **: Could not load theme icon gtk-home: Icon 'gtk-home' not present in theme


# DO NOT EDIT THIS FILE
#
# It is automatically generated by grub-mkconfig using templates
# from /etc/grub.d and settings from /etc/default/grub
#

### BEGIN /etc/grub.d/00_header ###
if [ -s $prefix/grubenv ]; then
  set have_grubenv=true
  load_env
fi
set default="0"
if [ "${prev_saved_entry}" ]; then
  set saved_entry="${prev_saved_entry}"
  save_env saved_entry
  set prev_saved_ent ry=
  save_env prev_saved_ent ry
  set boot_once=true
fi

function savedefault {
  if [ -z "${boot_once}" ]; then
    saved_entry="${chosen}"
    save_env saved_entry
  fi
}

function recordfail {
  set recordfail=1
  if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi
}

function load_video {
  insmod vbe
  insmod vga
  insmod video_bochs
  insmod video_cirrus
}

insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
if loadfont /usr/share/grub/unicode.pf2 ; then
  set gfxmode=auto
  load_video
  insmod gfxterm
  insmod part_msdos
  insmod ext2
  set root='(hd0,msdos1)'
  search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
  set locale_dir=($root)/boot/grub/locale
  set lang=en_GB
  insmod gettext
fi
terminal_outpu t gfxterm
if [ "${recordfail}" = 1 ]; then
  set timeout=-1
else
  set timeout=10
fi
### END /etc/grub.d/00_header ###

### BEGIN /etc/grub.d/05_debian_theme ###
set menu_color_nor mal=white/black
set menu_color_hig hlight=black/light-gray
if background_col or 44,0,30; then
  clear
fi
### END /etc/grub.d/05_debian_theme ###

### BEGIN /etc/grub.d/10_linux ###
if [ ${recordfail} != 1 ]; then
  if [ -e ${prefix}/gfxblacklist.txt ]; then
    if hwmatch ${prefix}/gfxblacklist.txt 3; then
      if [ ${match} = 0 ]; then
        set linux_gfx_mode=keep
      else
        set linux_gfx_mode=text
      fi
    else
      set linux_gfx_mode=text
    fi
  else
    set linux_gfx_mode=keep
  fi
else
  set linux_gfx_mode=text
fi
export linux_gfx_mode
if [ "$linux_gfx_mode" != "text" ]; then load_video; fi
menuentry 'Ubuntu, with Linux 3.0.0-16-generic-pae' --class ubuntu --class gnu-linux --class gnu --class os {
   recordfail
   set gfxpayload=$linux_gfx_mode
   insmod gzio
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   linux   /boot/vmlinuz-3.0.0-16-generic-pae root=UUID=ddc41aeb-e0a8-40f3-ba4d-991dd8be697a ro   quiet splash vt.handoff=7
   initrd   /boot/initrd.img-3.0.0-16-generic-pae
}
menuentry 'Ubuntu, with Linux 3.0.0-16-generic-pae (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
   recordfail
   insmod gzio
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   echo   'Loading Linux 3.0.0-16-generic-pae ...'
   linux   /boot/vmlinuz-3.0.0-16-generic-pae root=UUID=ddc41aeb-e0a8-40f3-ba4d-991dd8be697a ro recovery nomodeset
   echo   'Loading initial ramdisk ...'
   initrd   /boot/initrd.img-3.0.0-16-generic-pae
}
submenu "Previous Linux versions" {
menuentry 'Ubuntu, with Linux 3.0.0-16-generic' --class ubuntu --class gnu-linux --class gnu --class os {
   recordfail
   set gfxpayload=$linux_gfx_mode
   insmod gzio
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   linux   /boot/vmlinuz-3.0.0-16-generic root=UUID=ddc41aeb-e0a8-40f3-ba4d-991dd8be697a ro   quiet splash vt.handoff=7
   initrd   /boot/initrd.img-3.0.0-16-generic
}
menuentry 'Ubuntu, with Linux 3.0.0-16-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
   recordfail
   insmod gzio
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   echo   'Loading Linux 3.0.0-16-generic ...'
   linux   /boot/vmlinuz-3.0.0-16-generic root=UUID=ddc41aeb-e0a8-40f3-ba4d-991dd8be697a ro recovery nomodeset
   echo   'Loading initial ramdisk ...'
   initrd   /boot/initrd.img-3.0.0-16-generic
}
menuentry 'Ubuntu, with Linux 2.6.38-13-generic' --class ubuntu --class gnu-linux --class gnu --class os {
   recordfail
   set gfxpayload=$linux_gfx_mode
   insmod gzio
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   linux   /boot/vmlinuz-2.6.38-13-generic root=UUID=ddc41aeb-e0a8-40f3-ba4d-991dd8be697a ro   quiet splash vt.handoff=7
   initrd   /boot/initrd.img-2.6.38-13-generic
}
menuentry 'Ubuntu, with Linux 2.6.38-13-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
   recordfail
   insmod gzio
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   echo   'Loading Linux 2.6.38-13-generic ...'
   linux   /boot/vmlinuz-2.6.38-13-generic root=UUID=ddc41aeb-e0a8-40f3-ba4d-991dd8be697a ro recovery nomodeset
   echo   'Loading initial ramdisk ...'
   initrd   /boot/initrd.img-2.6.38-13-generic
}
}
### END /etc/grub.d/10_linux ###

### BEGIN /etc/grub.d/20_linux_xen ###
### END /etc/grub.d/20_linux_xen ###

### BEGIN /etc/grub.d/20_memtest86+ ###
menuentry "Memory test (memtest86+)" {
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   linux16   /boot/memtest86+.bin
}
menuentry "Memory test (memtest86+, serial console 115200)" {
   insmod part_msdos
   insmod ext2
   set root='(hd0,msdos1)'
   search --no-floppy --fs-uuid --set=root ddc41aeb-e0a8-40f3-ba4d-991dd8be697a
   linux16   /boot/memtest86+.bin console=ttyS0,115200n8
}
### END /etc/grub.d/20_memtest86+ ###

### BEGIN /etc/grub.d/30_os-prober ###
if [ "x${timeout}" != "x-1" ]; then
  if keystatus; then
    if keystatus --shift; then
      set timeout=-1
    else
      set timeout=0
    fi
  else
    if sleep --interruptible 3 ; then
      set timeout=0
    fi
  fi
fi
### END /etc/grub.d/30_os-prober ###

### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries.  Simply type the
# menu entries you want to add after this comment.  Be careful not to change
# the 'exec tail' line above.
### END /etc/grub.d/40_custom ###

### BEGIN /etc/grub.d/41_custom ###
if [ -f  $prefix/custom.cfg ]; then
  source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###

2nd part

martin@Winston:~$ cat /proc/cpuinfo
processor   : 0
vendor_id   : AuthenticAMD
cpu family   : 16
model      : 5
model name   : AMD Athlon(tm) II X3 450 Processor
stepping   : 3
cpu MHz      : 3200.000
cache size   : 512 KB
physical id   : 0
siblings   : 3
core id      : 0
cpu cores   : 3
apicid      : 0
initial apicid   : 0
fdiv_bug   : no
hlt_bug      : no
f00f_bug   : no
coma_bug   : no
fpu      : yes
fpu_exception   : yes
cpuid level   : 5
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc nonstop_tsc extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt npt lbrv svm_lock nrip_save
bogomips   : 6400.16
clflush size   : 64
cache_alignmen t   : 64
address sizes   : 48 bits physical, 48 bits virtual
power management: ts ttp tm stc 100mhzsteps hwpstate

processor   : 1
vendor_id   : AuthenticAMD
cpu family   : 16
model      : 5
model name   : AMD Athlon(tm) II X3 450 Processor
stepping   : 3
cpu MHz      : 800.000
cache size   : 512 KB
physical id   : 0
siblings   : 3
core id      : 1
cpu cores   : 3
apicid      : 1
initial apicid   : 1
fdiv_bug   : no
hlt_bug      : no
f00f_bug   : no
coma_bug   : no
fpu      : yes
fpu_exception   : yes
cpuid level   : 5
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc nonstop_tsc extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt npt lbrv svm_lock nrip_save
bogomips   : 6400.15
clflush size   : 64
cache_alignmen t   : 64
address sizes   : 48 bits physical, 48 bits virtual
power management: ts ttp tm stc 100mhzsteps hwpstate

processor   : 2
vendor_id   : AuthenticAMD
cpu family   : 16
model      : 5
model name   : AMD Athlon(tm) II X3 450 Processor
stepping   : 3
cpu MHz      : 800.000
cache size   : 512 KB
physical id   : 0
siblings   : 3
core id      : 2
cpu cores   : 3
apicid      : 2
initial apicid   : 2
fdiv_bug   : no
hlt_bug      : no
f00f_bug   : no
coma_bug   : no
fpu      : yes
fpu_exception   : yes
cpuid level   : 5
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc nonstop_tsc extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt npt lbrv svm_lock nrip_save
bogomips   : 6400.08
clflush size   : 64
cache_alignmen t   : 64
address sizes   : 48 bits physical, 48 bits virtual
power management: ts ttp tm stc 100mhzsteps hwpstate


and no reason why i use 32bit just didnt know what 64bit was for at the time.

[Mark Greaves (PCNetSpec)]

And my other question? ..is 2.6.38 the ONLY kernel that works ?

Have you tried the :-
Ubuntu, with Linux 3.0.0-16-generic
kernel

NOT the
Ubuntu, with Linux 3.0.0-16-generic-pae
kernel


I'm in two minds what is the best way forward here .. the problem could be:-

a) a corrupt intrd.img for the 3.0.0-16-generic-pae kernel .. so we could attempt to reinstall that kernel.

b) the graphics drivers and/or Xorg weren't replaced .. so we could try reinstalling those .. what is the output from:

Code: [Select]

Xorg -version

c) some other incompatibilit y between your hardware and the new kernel .. we'll need to go through your log files.

but before we go through all that .. How averse are you to a fresh install, because I reckon you'de be better off with the 64bit version.

At the very least, downloading the 64bit ISO and burning it to a DVD, then test booting the LiveCD it will tell us if it will work.

[EDIT]

Another option would be to try an even newer kernel, such as 3.1 or 3.2 ?

[Fulla]

fresh install sounds perfect, im not gonna lie im struggling to follow past basic copy paste commands.
64bit would be better as i would like to upgrade some parts at some point.
i have a few cds that go up 700mb not sure if 64bit would fit on that though, also not sure if burning a dvd on this computer will work as the last 2 cds i burnt never finished properly. and i cant find the options on the burner to take off the checking it does. so maybe ill go buy a dvd and go to internet cafe see if they will let me download the 64bit onto the dvd?

[Mark Greaves (PCNetSpec)]

Checking is unimportant .. by the time it runs the verification, the burn is already complete, so either the disk burned correctly or not.

I have a feeling that 11.10 doesn't fit on a CD any more, and requires a DVD

The ISO image is 697M, so it would be close .. but someone else said they couldn't get it on a CD.

Do you have a USB memory stick, preferably 2GB plus, that you don't mind erasing ? .. we could make a LiveUSB instead of a LiveCD.

[Fulla]

not sure there might be some space on my dongle i could try that or ill pick one up tomorrow. i wont take up your night with this though. as im pretty tired from staring at this screen all day. ill try download 64bit 11.10 onto the usb and try boot it up with it plugged in if i cant do that ill post back here. thanks for your time today.