Hi Mark,
I am having a bit of bother lately getting the WiFi to connect (again).
The icon on the screen shows 100% connectivity, but when I try to log on to a site the screen says it can't connect.
I tried on the Windows machine and everything is ok. When I come back to my Linux machine it is all working now.
I have printed off the instructions I received in an earlier thread and will follow them when this occurs again.
Hope you can understand what I am saying. I will return. ;)
take care
Don W
So what you're saying is:-
Linux is randomly dropping the wireless connection to the router ?
or
It doesn't drop the connection to the router .. but for a while Linux is unable to access the WEB even though networkmanager says the connection to the router is solid ?
Next time it happens, can you check if you're able to ping the IP address of your router, and ping Google by IP address and hostname
ping -c 5 <ip.address.of.router>
eg.
ping -c 5 192.168.0.1
and
ping -c 5 216.58.210.35
and
ping -c 5 google.co.uk
Hi Mark,
I have been at this all morning and am now about to give up with frustration. :'(
I have tried the suggestion to ping
ping -c 5 216.58.210.35
and I get 'Network is unreachable'
and when I try
ping -c 5 google.co.uk
I get 'unknown host google.co.uk'
The ping of your routers local IP was probably the most important one .. can you do that next time.
Do you know your routers local IP address ?
Hi Mark,
I have rebooted the Linux machine and have connected with the router via cable. :D
I have an internet connection ok and I have pinged as suggested and I get this
[email protected] ~ $ ping -c 5 216.58.210.35
PING 216.58.210.35 (216.58.210.35) 56(84) bytes of data.
64 bytes from 216.58.210.35: icmp_seq=1 ttl=52 time=23.7 ms
64 bytes from 216.58.210.35: icmp_seq=2 ttl=52 time=23.3 ms
64 bytes from 216.58.210.35: icmp_seq=3 ttl=52 time=21.2 ms
64 bytes from 216.58.210.35: icmp_seq=4 ttl=52 time=24.1 ms
64 bytes from 216.58.210.35: icmp_seq=5 ttl=52 time=21.2 ms
--- 216.58.210.35 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4005ms
rtt min/avg/max/mdev = 21.208/22.754/24.133/1.272 ms
[email protected] ~ $ ping -c 5 google.co.uk
PING google.co.uk (216.58.210.35) 56(84) bytes of data.
64 bytes from lhr14s23-in-f3.1e100.net (216.58.210.35): icmp_seq=1 ttl=52 time=23.4 ms
64 bytes from lhr14s23-in-f3.1e100.net (216.58.210.35): icmp_seq=2 ttl=52 time=24.4 ms
64 bytes from lhr14s23-in-f3.1e100.net (216.58.210.35): icmp_seq=3 ttl=52 time=27.5 ms
64 bytes from lhr14s23-in-f3.1e100.net (216.58.210.35): icmp_seq=4 ttl=52 time=26.4 ms
64 bytes from lhr14s23-in-f3.1e100.net (216.58.210.35): icmp_seq=5 ttl=52 time=33.1 ms
--- google.co.uk ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4006ms
rtt min/avg/max/mdev = 23.470/26.997/33.138/3.388 ms
[email protected] ~ $
Is this ok ?
Hi Mark,
I am just back and on the computer and the internet is working on the WiFi. ??
This is weird.
Don there's no point in running the ping command whilst connected with an ethernet cable .. that will tell me nothing about the wireless connection.
and
I need you (when wireless isn't working, and without an ethernet connection)) to attempt to ping YOUR ROUTERS IP address, NOT 216.58.210.35
Do you know your routers IP address ? <-- please answer this question
If you're not sure of your routers IP address, whilst wireless is working please post the output from:
route -n
and/or
ip route show
Hi Mark,
Are these what I need
[email protected] ~ $ route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 wlan0
192.168.0.0 0.0.0.0 255.255.255.0 U 9 0 0 wlan0
[email protected] ~ $
and
[email protected] ~ $ ip route show
default via 192.168.0.1 dev wlan0 proto static
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.2 metric 9
[email protected] ~ $
Spot on :)
Next time the wireless drops out, can you (without connecting an ethernet cable) run the following commands and copy their output to a text file
ping -c 5 192.168.0.1
and
ifconfig
and
iwconfig
and
sudo iwlist scan
and
rfkill list
and
sudo lshw -C network
once you've got the output saved in a text file .. connect to the router with an ethernet cable and post the output back here.
Would be a good idea to copy the above commands to a text file on your desktop whilst networking is still working .. so you have them ready to run the next time wireless drops out ;)
Hi Mark,
The connection dropped this evening so I ran the commands you suggested.
I have copied and pasted to a text file can I paste it here ?
take care
Don W
Hi Mark,
How can I insert the text I copied to the Text Editor.
I can click on 'Copy' and when I click here the options to 'Paste' are greyed out.
I take it you highlighted all the text in the text editor .. then clicked "Copy" whilst it was highlighted ?
You *should* be able to "Paste" here .. when "Paste" is greyed out it normally means the clipboard is empty.
Try installing a clipboard manager such as clipit
sudo apt-get install clipit
then run clipit from the menu (or reboot) to load it.
IIRC before having a clipboard manager you need to keep both applications open (gedit and the browser) to be able to copy/paste between them.
Hi Mark,
[email protected] ~ $ ping -c 5 192.168.0.1
connect: Network is unreachable
[email protected] ~ $ ifconfig
eth0 Link encap:Ethernet HWaddr 00:90:f5:f3:67:bf
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:864 errors:0 dropped:0 overruns:0 frame:0
TX packets:864 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:67956 (67.9 KB) TX bytes:67956 (67.9 KB)
wlan0 Link encap:Ethernet HWaddr a4:db:30:c7:44:e8
inet6 addr: fe80::a6db:30ff:fec7:44e8/64 Scope:Link
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:2 errors:0 dropped:0 overruns:0 frame:0
TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:330 (330.0 B) TX bytes:288 (288.0 B)
[email protected] ~ $ iwconfig
eth0 no wireless extensions.
lo no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm
Retry long limit:7 RTS thr=2347 B Fragment thr:off
Power Management:off
[email protected] ~ $ sudo iwlist scan
sudo: unable to resolve host ldwatson
[sudo] password for don:
eth0 Interface doesn't support scanning.
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: 7C:4C:A5:DD:2C:7D
Channel:6
Frequency:2.437 GHz (Channel 6)
Quality=14/70 Signal level=-96 dBm
Encryption key:on
ESSID:"SKY9380E"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=000000338a0e4ed3
Extra: Last beacon: 588ms ago
IE: Unknown: 0008534B593933383045
IE: Unknown: 010882848B962430486C
IE: Unknown: 030106
IE: Unknown: 2A0104
IE: Unknown: 2F0104
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32040C121860
IE: Unknown: 0B050400230000
IE: Unknown: 2D1AAC181BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D1606080400000000000000000000000000000000000000
IE: Unknown: 7F03000008
IE: Unknown: DD800050F204104A0001101044000102103B000103104700103709C9AA4B662229C82524204BF8879B1021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
IE: Unknown: DD090010180204000C0000
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
Cell 02 - Address: 20:0C:C8:7D:08:18
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=50/70 Signal level=-60 dBm
Encryption key:on
ESSID:"VM185937-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=0000006cff75f180
Extra: Last beacon: 848ms ago
IE: Unknown: 000B564D3138353933372D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 050400010000
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D1601001100000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD220050F204104A00011010440001021057000101103C0001011049000600372A000120
Cell 03 - Address: 7C:4C:A5:33:2F:C1
Channel:11
Frequency:2.462 GHz (Channel 11)
Quality=12/70 Signal level=-98 dBm
Encryption key:on
ESSID:"SKY35CA0"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=000000aa855b6183
Extra: Last beacon: 2144ms ago
IE: Unknown: 0008534B593335434130
IE: Unknown: 010882848B962430486C
IE: Unknown: 03010B
IE: Unknown: 050400010000
IE: Unknown: 2A0104
IE: Unknown: 2F0104
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32040C121860
IE: Unknown: 2D1AEC181BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D160B080000000000000000000000000000000000000000
IE: Unknown: DD180050F204104A00011010440001021049000600372A000120
IE: Unknown: DD090010180201F02C0000
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
[email protected] ~ $ rfkill list
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
[email protected] ~ $ sudo lshw -C network
sudo: unable to resolve host ldwatson
*-network
description: Wireless interface
product: RTL8723AE PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info:
[email protected]:02:00.0
logical name: wlan0
version: 00
serial: a4:db:30:c7:44:e8
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8723ae driverversion=3.13.0-46-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
resources: irq:18 ioport:e000(size=256) memory:f7d00000-f7d03fff
*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0.2
bus info:
[email protected]:03:00.2
logical name: eth0
version: 06
serial: 00:90:f5:f3:67:bf
size: 10Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8402-1_0.0.1 10/26/11 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:41 ioport:d000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
[email protected] ~ $
Is this what is needed. ??
OK try this
(disables both firmware link power saving and software link power saving)
Open a terminal and run:
sudo gedit /etc/modprobe.d/rtl8723ae.conf
when a BLANK file opens, add a single line that reads:-
options rtl8723ae fwlps=0 swlps=0
SAVE the file and exit gedit.
Now REBOOT to load the changes.
Hi Mark,
I have carried out the above instructions and rebooted.
Everything seems ok, will I give it a couple of days before marking solved ?
Fingers crossed :)
Hi Mark,
Another successful login this morning :D
I will mark this as solved
take care
Don W
PS Hope your back is better
Cool .. thanks for marking the topic solved :)
Sorry about this Mark, but it is playing up again.
Switched on this evening and there is no internet connection.
I have run the commands and got the following result.
[email protected] ~ $ ping -c 5 192.168.0.1
connect: Network is unreachable
[email protected] ~ $ ifconfig
eth0 Link encap:Ethernet HWaddr 00:90:f5:f3:67:bf
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:408 errors:0 dropped:0 overruns:0 frame:0
TX packets:408 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:32384 (32.3 KB) TX bytes:32384 (32.3 KB)
wlan0 Link encap:Ethernet HWaddr a4:db:30:c7:44:e8
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
[email protected] ~ $ iwconfig
eth0 no wireless extensions.
lo no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm
Retry long limit:7 RTS thr=2347 B Fragment thr:off
Power Management:off
[email protected] ~ $ sudo iwlist scan
sudo: unable to resolve host ldwatson
[sudo] password for don:
eth0 Interface doesn't support scanning.
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: 7C:4C:A5:DD:2C:7D
Channel:6
Frequency:2.437 GHz (Channel 6)
Quality=16/70 Signal level=-94 dBm
Encryption key:on
ESSID:"SKY9380E"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=00000001320c028c
Extra: Last beacon: 4ms ago
IE: Unknown: 0008534B593933383045
IE: Unknown: 010882848B962430486C
IE: Unknown: 030106
IE: Unknown: 2A0104
IE: Unknown: 2F0104
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32040C121860
IE: Unknown: 0B050200300000
IE: Unknown: 2D1AAC181BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D1606081500000000000000000000000000000000000000
IE: Unknown: 7F03000008
IE: Unknown: DD800050F204104A0001101044000102103B000103104700103709C9AA4B662229C82524204BF8879B1021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
IE: Unknown: DD090010180202000C0000
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
Cell 02 - Address: 00:00:00:00:00:00
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=44/70 Signal level=-66 dBm
Encryption key:on
ESSID:"VM185937-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=0000012030f17745
Extra: Last beacon: 4ms ago
IE: Unknown: 000B564D3138353933372D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D1601001100000000000000000000000000000000000000
IE: Unknown: 341601001100000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD8A0050F204104A00011010440001021057000101103B000103104700109D1CC8C68D6A5315ACFC727103E2758A102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257343432575831364442351054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
Cell 03 - Address: 20:0C:C8:7D:08:18
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=40/70 Signal level=-70 dBm
Encryption key:on
ESSID:"VM185937-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=0000012030f27181
Extra: Last beacon: 768ms ago
IE: Unknown: 000B564D3138353933372D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 050400010000
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D1601001100000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD220050F204104A00011010440001021057000101103C0001011049000600372A000120
[email protected] ~ $ rfkill list
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
[email protected] ~ $ sudo lshw -C network
sudo: unable to resolve host ldwatson
*-network
description: Wireless interface
product: RTL8723AE PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info:
[email protected]:02:00.0
logical name: wlan0
version: 00
serial: a4:db:30:c7:44:e8
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8723ae driverversion=3.13.0-46-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
resources: irq:18 ioport:e000(size=256) memory:f7d00000-f7d03fff
*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0.2
bus info:
[email protected]:03:00.2
logical name: eth0
version: 06
serial: 00:90:f5:f3:67:bf
size: 10Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8402-1_0.0.1 10/26/11 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:41 ioport:d000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
[email protected] ~ $
Hi Mark,
It is now working again this morning ??
Are you "SKY9380E" or "VM185937-2G" .. and what's the make model of your router ?
Hi Mark,
I have a Virgin Media Super Hub 2 (VMDG485) wireless router.
Underneath it says
2.4GHz SSID VM185937-2G
5.0GHz SSID VM185937-5G
Web Address : http://192.168.0.1 (http://192.168.0.1)
Is this info. any good
Your router is showing up twice .. have you got any guest networks configured ?
(Click image for enlarged view)

(http://m.setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.jpg)
Pic Source:
http://m.setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.htm (http://m.setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.htm)
Hi Mark,
I did not set up any guest accounts.
I clicked on the link and just get the same picture you have posted ?
What do O do now ?
enter your routers web interface
http://192.168.0.1 (http://192.168.0.1)
aand see if you can find the page like the one pictured and see if it contains a guest network that's already configured ?
Hi Mark,
I found the page in the advanced setup.
It gives a list of pages from 1st basic page through 1st guest page,
The basic page has the 'Enabled' box ticked but there are no boxes ticked on the 'Guest' pages.
Just to be sure this isn't a one off hiccup, can you turn off your router and Linux PC .. then turn on your router, wait a minute or two so it's fully initialised, then turn on your Linux PC.
Then send the output from:
sudo iwlist scan
It shows this
[email protected] ~ $ sudo iwlist scan
[sudo] password for don:
eth0 Interface doesn't support scanning.
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: 20:0C:C8:7D:08:18
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=70/70 Signal level=-28 dBm
Encryption key:on
ESSID:"VM185937-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=000000000e5f366d
Extra: Last beacon: 60ms ago
IE: Unknown: 000B564D3138353933372D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D1601001500000000000000000000000000000000000000
IE: Unknown: 341601001500000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD8A0050F204104A00011010440001021057000101103B000103104700109D1CC8C68D6A5315ACFC727103E2758A102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257343432575831364442351054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
Cell 02 - Address: 7C:4C:A5:DD:2C:7D
Channel:6
Frequency:2.437 GHz (Channel 6)
Quality=14/70 Signal level=-96 dBm
Encryption key:on
ESSID:"SKY9380E"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=0000000d149381c1
Extra: Last beacon: 60ms ago
IE: Unknown: 0008534B593933383045
IE: Unknown: 010882848B962430486C
IE: Unknown: 030106
IE: Unknown: 2A0104
IE: Unknown: 2F0104
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32040C121860
IE: Unknown: 0B0503001A0000
IE: Unknown: 2D1AAC181BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D1606081500000000000000000000000000000000000000
IE: Unknown: 7F03000008
IE: Unknown: DD800050F204104A0001101044000102103B000103104700103709C9AA4B662229C82524204BF8879B1021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
IE: Unknown: DD090010180203000C0000
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
Cell 03 - Address: 3E:F6:85:B7:74:A2
Channel:6
Frequency:2.437 GHz (Channel 6)
Quality=14/70 Signal level=-96 dBm
Encryption key:off
ESSID:"BroadbandHamnet-20-v3"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Ad-Hoc
Extra:tsf=000000db8bb75a90
Extra: Last beacon: 2652ms ago
IE: Unknown: 001542726F616462616E6448616D6E65742D32302D7633
IE: Unknown: 010882040B160C121824
IE: Unknown: 030106
IE: Unknown: 06020000
IE: Unknown: 32043048606C
IE: Unknown: DD070050F202000100
[email protected] ~ $
That's better, it's only showing up once now....
On this page in your router:
http://setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.htm (http://setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.htm)
what is the "security mode" set to ?
WPA auto or WPA-PSK(TKIP)
and what happens if you set it to WPA2-PSK(AES) .. be aware you may need to reboot any PC's that connect wirelessly to pick up the change.
and remember, if you can't access the router via wireless at all .. you can always use an ethernet cable to change the setting back.
Hi Mark,
The setting is WPA Auto
When I switched on this morning I got an indication that my wireless connection was @ 96% (it is down to 88% at the moment), I usually only get a signal strength of around 48% to 56% does this affect anything ?.
The gas board installed a new central heating unit recently and it is connected wirelessly. Will changing the settings to WPA2-PSK(AES) upset the settings for the heating ?
Shouldn't do, WPA2 is the standard now (WPA shouldn't really be used, as it's no longer safe - the encryption has been cracked)
Thanks chemicalfan,
I will do as Mark advised and see what happens. ;)
I'm back with the good news that it all seems to be working ok.
The wireless control for the heating is lit and is communicating ok.
The computer is obviously working ;) and the power bars for the connection show 88%.
So all in all I am a happy bunny :D
I will mark as solved and will open this thread again if it starts to play up if that is ok ?
take care
Don W
Quote from: donwatson on March 23, 2015, 10:07:15 AMThe gas board installed a new central heating unit recently and it is connected wirelessly. Will changing the settings to WPA2-PSK(AES) upset the settings for the heating ?
As long as you keep the wireless password the same it *should* be fine .. is there any way in the router settings that you can see what devices are connected ? (there usually is, but the VM interface is a bit dumbed down)
As chemicalfan suggests, WPA2 is the standard now .. i'd be surprised if your central heating wasn't capable of it
BTW, wirelesss central heating ?? .. why, are you able to control it wirelessly or sommat ?
Hi Mark,
Our posts crossed. ;)
The installer wanted to install the control on my mobile phone. This was so I could phone the controller and put the heating on before I arrived home ?
I can switch off/on with the computer and I can control timing and temperature with the computer but it is all a bit of a gimmick.
It is in fact a bit of a pain as it only works twice a day and you have to press buttons on the controller to set it on/off when you want it outside thes times.
take care
Don W
Just to check you're now on WPA2, can you post the output from:
sudo iwlist scan
again.
I don't know if WPA2 will make your connection more stable .. we'll have to wait and see :)
Hi Mark,
Does this look ok ?
[email protected] ~ $ sudo iwlist scan
[sudo] password for don:
eth0 Interface doesn't support scanning.
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: 20:0C:C8:7D:08:18
Channel:11
Frequency:2.462 GHz (Channel 11)
Quality=70/70 Signal level=-34 dBm
Encryption key:on
ESSID:"VM185937-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=000000020f654793
Extra: Last beacon: 4ms ago
IE: Unknown: 000B564D3138353933372D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 03010B
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D160B080400000000000000000000000000000000000000
IE: Unknown: 34160B080400000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F20201018C0003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: DD8A0050F204104A00011010440001021057000101103B000103104700109D1CC8C68D6A5315ACFC727103E2758A102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257343432575831364442351054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
Cell 02 - Address: C4:04:15:DF:58:40
Channel:11
Frequency:2.462 GHz (Channel 11)
Quality=12/70 Signal level=-98 dBm
Encryption key:on
ESSID:"VM236002-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=0000021b4c2e04e2
Extra: Last beacon: 4ms ago
IE: Unknown: 000B564D3233363030322D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 03010B
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D160B001500000000000000000000000000000000000000
IE: Unknown: 34160B001500000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD8A0050F204104A00011010440001021057000101103B00010310470010E7EFDC3DDCE8590F967844D9DE0825D2102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257333431575831353631321054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
Cell 03 - Address: 7C:4C:A5:12:64:35
Channel:11
Frequency:2.462 GHz (Channel 11)
Quality=12/70 Signal level=-98 dBm
Encryption key:on
ESSID:"SKY76FCE"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=0000002fed8671aa
Extra: Last beacon: 752ms ago
IE: Unknown: 0008534B593736464345
IE: Unknown: 010882848B962430486C
IE: Unknown: 03010B
IE: Unknown: 050400010000
IE: Unknown: 2A0100
IE: Unknown: 2F0100
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32040C121860
IE: Unknown: 2D1AEC181BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D160B080400000000000000000000000000000000000000
IE: Unknown: DD180050F204104A00011010440001021049000600372A000120
IE: Unknown: DD090010180202F02C0000
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
[email protected] ~ $
OK as long as your routers SSID is VM185937-2G then you're definitely now on WPA2
But
Every time I ask you for the scan output your router has switched to a different wireless channel .. this time channel 11 which is the same channel as the other 2 routers around you are using.
I can only assume your router is set to automatically select a wireless channel .. and it's not doing a very good job.
If I were you I'd set your router to always use channel 8 or maybe 3 .. I haven't seen any of the routers around yo use either of those channels (they seem to favour 1, 6, and 11 .. so 3 or 8 give you some separation).
Once you've done that .. post tthe output from:
sudo iwlist scan
again
Hi Mark,
I have done as you requested and set the channel to 8.
Here is the result
[email protected] ~ $ sudo iwlist scan
[sudo] password for don:
eth0 Interface doesn't support scanning.
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: 20:0C:C8:7D:08:18
Channel:8
Frequency:2.447 GHz (Channel 8)
Quality=42/70 Signal level=-68 dBm
Encryption key:on
ESSID:"VM185937-2G"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=0000000005dec7a0
Extra: Last beacon: 4ms ago
IE: Unknown: 000B564D3138353933372D3247
IE: Unknown: 010882848B960C121824
IE: Unknown: 030108
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
IE: Unknown: 3D1608080400000000000000000000000000000000000000
IE: Unknown: 341608080400000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F0101
IE: Unknown: DD180050F2020101850003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: DD8A0050F204104A00011010440001021057000101103B000103104700109D1CC8C68D6A5315ACFC727103E2758A102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257343432575831364442351054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
Cell 02 - Address: 00:F2:01:0B:C7:0C
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=12/70 Signal level=-98 dBm
Encryption key:on
ESSID:"BTHub5-Q8GM"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=0000007b333ee180
Extra: Last beacon: 4396ms ago
IE: Unknown: 000B4254487562352D5138474D
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 050402030000
IE: Unknown: 0706474220010D14
IE: Unknown: 2A0100
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAC011BFFFF000000000000000000008000000000000000000000
IE: Unknown: 3D1601000500000000000000000000000000000000000000
IE: Unknown: 4A0E14000A002C01C800140005001900
IE: Unknown: 7F080100000000000040
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
IE: Unknown: DD2C0050F204104A00011010440001021057000100104700101930C1972A555B758AC2751321C087AA103C000101
Cell 03 - Address: 7C:4C:A5:DD:2C:7D
Channel:6
Frequency:2.437 GHz (Channel 6)
Quality=22/70 Signal level=-88 dBm
Encryption key:on
ESSID:"SKY9380E"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=0000001f3b727266
Extra: Last beacon: 4ms ago
IE: Unknown: 0008534B593933383045
IE: Unknown: 010882848B962430486C
IE: Unknown: 030106
IE: Unknown: 2A0104
IE: Unknown: 2F0104
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
IE: Unknown: 32040C121860
IE: Unknown: 0B050400200000
IE: Unknown: 2D1AAC181BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D1606081500000000000000000000000000000000000000
IE: Unknown: 7F03000008
IE: Unknown: DD800050F204104A0001101044000102103B000103104700103709C9AA4B662229C82524204BF8879B1021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
IE: Unknown: DD090010180204000C0000
IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
[email protected] ~ $
OK let's hope for the best :)
Thanks Mark,
It started ok this morning.
I will mark this as solved. :)
Okey Dokey .. fingers crossed :)
Hi Mark,
The same problem has occured again :'(
I switched the computer on (twice) and didn't get an internet connection.
I tried the old Samsung with the IntelAtom and it was ok. I opened this thread and got down to post 9 where it says to
ping -c 5 192.168.0.1
I switched on the offending computer and I have an Internet connection ?
I am getting fed up here. Everything is ok now. Is there anything I can do ?
what's the output from
uname -a
I get this Mark
[email protected] ~ $ uname -a
Linux ldwatson 3.13.0-49-generic #81-Ubuntu SMP Tue Mar 24 19:29:48 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
Does it help.
Do you want to try updating to the 3.16 kernel series and see if that makes a difference ?
if so, can you confirm this is Peppermint 5 / Ubuntu 14.04 ?
Hi Mark,
Will/Should I start another thread ?
Yes I am using Peppermint 5 dunno about Ubuntu 14.04 ?