Quote from: Melissa on November 07, 2015, 10:30:41 PMQuote from: donwatson on November 07, 2015, 04:49:54 PM
::)Cheez If you guys have these problems what chance do us lesser mortals have
I am with Talk Talk; usually the speed is ok, well it's better on my netbook as this laptop needs more RAM, but lately web pages have been taking longer than usual to load up. I think the internet providers are all much of a muchness.
But...they should be like lightning in 2015- not the case a lot of the time.
We were BT for 40 years, until this summer, when their intractable muppetts would not talk to us about spiraling costs - £35 a month for 3.5Mbs, when just about everyone else would sell us this for £20 !!!
That, and the fact that IMHO, the "customer service" was rubbish, and we moved to Talk Talk.
Big mistake initially, as somehow the switchover caused an external fault. TT's call centre were useless - ended up joining the online community forum, which got it sorted - took a painful tedious week, but got it sorted.
Having spoken to a few folk about this, it does seem as though, as someone else said above, they are all ok, until the service falls over.
I feel for anyone in this position, especially if they are disabled, as I am, as the "operatives in india" will still have you doing all sorts of swap outs and changes, when you have proved to them, repeatedly, that the fault is external, and thus their contractual responsibility.
I also feel for anyone who givers their time freely to the online community, helping people out of the goodness of their heart, just because they can - anyone who does this is a star, Mark included.