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Artec Scanner SOLVED

Started by Rich J, May 03, 2014, 10:55:57 AM

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Rich J

Hi Mark - I've revived this old thread as I'm having problems installing the firmware for my scanner into my new setup of M18.3

I've followed the instructions given by Graeme and you in this thread (missing out the now-dead dropbox links) but nothing I've tried works.  I actually have the Artec firmware files still in my Downloads folder but I can't get Mint to 'see' them - I just keep getting this error: 'No such file or directory'

Any clues to where I'm going wrong, please?

TIA

Rich
 

Mark Greaves (PCNetSpec)

Unplug the USB scanner .. wait 5 seconds or so .. replug the USB scanner .. and post the output from:
dmesg | tail -n 30
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk


Rich J

Quote from: Mark Greaves (PCNetSpec) on January 31, 2018, 02:56:24 PM
Unplug the USB scanner .. wait 5 seconds or so .. replug the USB scanner .. and post the output from:
dmesg | tail -n 30

As requested
[email protected] ~ $ dmesg | tail -n 30
[ 2002.313750] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2002.480047] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2002.646291] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2003.035200] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=128892 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 2003.035241] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=2208 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 2003.045484] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=128892 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 2003.045522] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=2208 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 2039.454810] retire_capture_urb: 3 callbacks suppressed
[ 2179.353496] usb 5-1: new full-speed USB device number 2 using uhci_hcd
[ 2179.508547] usb 5-1: New USB device found, idVendor=05d8, idProduct=4002
[ 2179.508552] usb 5-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2180.790716] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2180.957048] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2181.123249] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2181.468869] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=128892 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 2181.468915] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=2208 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 2181.479118] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=128892 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 2181.479158] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=2208 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 2273.279931] usb 5-1: USB disconnect, device number 2
[ 2274.088928] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2274.255231] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2274.421489] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[ 2274.776698] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=128892 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 2274.776740] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=2208 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 2274.786954] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=128892 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 2274.786992] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=2208 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 2282.187701] usb 5-1: new full-speed USB device number 3 using uhci_hcd
[ 2282.342753] usb 5-1: New USB device found, idVendor=05d8, idProduct=4002
[ 2282.342758] usb 5-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2283.664954] [UFW BLOCK] IN=enp2s3 OUT= MAC= SRC=fe80:0000:0000:0000:0215:58ff:fec1:7cf4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=89 TC=0 HOPLIMIT=1 FLOWLBL=434593 PROTO=UDP SPT=22161 DPT=161 LEN=49
[email protected] ~ $


emegra

Hi Rich

If you have the firmware files you have to place them in  /usr/share/sane/gt68xx/

Then

chmod 744 /usr/share/sane/gt68xx/<firmware filename>


Good luck


Graeme
If you can keep your head while all around are losing theirs then you're not quite grasping the situation

Rich J

#19
Quote from: emegra on January 31, 2018, 09:53:33 PM
Hi Rich

If you have the firmware files you have to place them in  /usr/share/sane/gt68xx/

Then

chmod 744 /usr/share/sane/gt68xx/<firmware filename>


Good luck


Graeme

Hi Graeme and thanks for the info! 

Therein lies the problem!  I don't know the correct commands to get the files copied over.  I've tried following yours and Mark's old instructions to no avail (keep getting 'no such file........' error) and when I open the sane folder it won't let me drag and drop into it - 'permission denied'.  I need to change the permissions in the firmware folder but I haven't worked that one out yet!

Rich

Edit:  I've managed to copy the firmware files across by opening the /usr/share/sane/gt68xx/ folder as root.  The files now sit in the gt68xx part - is that correct?

When I try the chmod command (with and without sudo) I get this - chmod: cannot access 'gt680xfw.usb': No such file or directory

Any ideas?



Mark Greaves (PCNetSpec)

#20
Okay I've updated the URL in the wget command in the original posting .. so just follow the instructions here:
https://linuxforums.org.uk/index.php?topic=11804.msg94330#msg94330

Hint:-
In Mint 18.3 you may have to substitute gedit with xed in the first command.

.
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Rich J

Quote from: Mark Greaves (PCNetSpec) on February 01, 2018, 12:33:18 AM
Okay I've updated the URL in the wget command in the original posting .. so just follow the instructions here:
https://linuxforums.org.uk/index.php?topic=11804.msg94330#msg94330

Hint:-
In Mint 18.3 you may have to substitute gedit with xed in the first command.  Yes, Mint now uses xed  ;)

.

Another tick in the box Mark!!  ;D  All good and thanks once more to you and Graeme for all your help (and for easing the earache from t'other half ;))

Rich

Mark Greaves (PCNetSpec)

#22
NP Rich :)

.
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

emegra

Glad you got it working Rich :)





Graeme
If you can keep your head while all around are losing theirs then you're not quite grasping the situation


Thomas_Raymond

Thanks for the guidance friend its really helpful thread.