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My scanner doesn´t work on Ubuntu

Started by Matilda, June 16, 2021, 05:00:55 PM

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Matilda

I plugged my old windows scanner into my MacBook running on Ubuntu and although the light on the scanner is on the Macbook says that it cannot connect to it.
There´s nothing wrong with the scanner as it works great on my Peppermint netbook. What could be the problem guys?
Using an Asus netbook running on Peppermint 9.

Brian000

Hi,

Could you kindly share some important details, like the make and model of the scanner.

...But, the light - that may just be power, which is not any confirmation of connectivity.




Matilda

Using an Asus netbook running on Peppermint 9.

Keith

With the scanner plugged in try: scanimage -Land report the output.

Brian000

Based on this it's supported but looks to require some manual work

https://ubuntuforums.org/showthread.php?t=771976 (https://ubuntuforums.org/showthread.php?t=771976)


Edit: adding URL for SANE
http://www.sane-project.org/cgi-bin/...model=&bus=usb (http://www.sane-project.org/cgi-bin/...model=&bus=usb)


Rich J

You might try this - https://forums.linuxmint.com/viewtopic.php?t=150579

Copy and paste the instructions, in turn, into terminal.

(found by googling your scanner model)

Rich

emegra

Hi Melissa

I had the same scanner Melissa with the same issue,

Your scanner needs a firmware file, placed in /usr/share/sane/gt68xx/, I have this file if you private message me your email address I'll send it to you and then help you place it in the right path, if you're not comfortable giving me your email address we'll find another way to pass the file on to you


Graeme
If you can keep your head while all around are losing theirs then you're not quite grasping the situation

Matilda

Quote from: emegra on June 18, 2021, 09:13:28 AM
Hi Melissa

I had the same scanner Melissa with the same issue,

Your scanner needs a firmware file, placed in /usr/share/sane/gt68xx/, I have this file if you private message me your email address I'll send it to you and then help you place it in the right path, if you're not comfortable giving me your email address we'll find another way to pass the file on to you


Graeme

Thank you very much Graeme. I now remember that you had sent me firmware for my Peppermint netbook a couple of years ago. It works great on the netbook so I expect it'll do the trick for the Ubuntu MacBook too.
Using an Asus netbook running on Peppermint 9.

emegra

When you're ready Matilda, place the file I sent you in your ~/Downloads folder then post here when it's done and we'll take it from there





Graeme
If you can keep your head while all around are losing theirs then you're not quite grasping the situation


Matilda

It's been sat there for a few days waiting for its instructions Mr. Emegra!
Using an Asus netbook running on Peppermint 9.

emegra

Hi Matilda
Can you confirm you have the file I sent you in ~/Downloads ?
If you can keep your head while all around are losing theirs then you're not quite grasping the situation

Matilda

#11
Quote from: emegra on July 06, 2021, 07:14:25 PM
Hi Matilda
Can you confirm you have the file I sent you in ~/Downloads ?

Yes I did in the above message, written on June 26th!

Quote
It's been sat there for a few days waiting for its instructions Mr. Emegra!
Using an Asus netbook running on Peppermint 9.

emegra

Ok Matilda

copy & paste the following command into the terminal then post back the terminal output

sudo mkdir /usr/share/sane


Graeme

If you can keep your head while all around are losing theirs then you're not quite grasping the situation

Matilda

[email protected]:~$ sudo mkdir /usr/share/sane
[sudo] password for avon:
mkdir: cannot create directory '/usr/share/sane': File exists
[email protected]:~$

Using an Asus netbook running on Peppermint 9.

Matilda

Quote from: Keith on June 17, 2021, 01:55:35 PM
With the scanner plugged in try: scanimage -Land report the output.

[email protected]:~$ scanimage -L
device `gt68xx:libusb:001:016' is a Mustek BearPaw 1200 CU flatbed scanner
[email protected]:~$

Using an Asus netbook running on Peppermint 9.