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#16
Associate Product Support Engineer (Corporate ICT)

£24,000-£28,800 + excellent benefits

Hanslope Park, Buckinghamshire



With our investment in ICT, we have more exciting opportunities than ever

Here at HMGCC, we design and develop innovative communications systems, specifically for government use. It's critical work – so standards must be sky-high. We're making sure that we're better equipped than ever to perform our role by improving the capability of our Corporate ICT. We're investing in infrastructure and expanding our team – giving our people the chance to tackle new and exciting technologies. As an Associate Product Support Engineer, you'll be at the heart of our efforts, enjoying fascinating projects, exceptional training and a range of outstanding benefits.   

Your task will be to provide software support for Corporate ICT systems and applications. You'll work to maximise system availability and integrity, while managing incident and problem resolution. It means judging requests for change and escalating them if necessary. It also means sharing your knowledge with team members and working directly with a variety of contacts. Whatever the challenge, you'll observe good engineering practice, offering high quality software support, including consistent web-based business systems.

To join us, you'll need previous experience in a technical environment, where you've supplied excellent customer service. Your expertise should cover a range of software environments, including operating systems (Windows and Linux - Redhat/Centos); web servers (IIS and Apache); databases (Microsoft SQL Server and Informix); Enterprise COTS (Finance, ERP, EPM and HR tools); plus virtual infrastructure (VMWare tools). You'll also be familiar with a variety of vendor applications. Using this broad technical know-how, you'll carry out software evaluation, configuration, testing and deployment, creating clear documentation as you go.

If you share our drive for excellence, you'll find there's every opportunity to develop and progress. What's more, you'll have access to a great working environment, complete with a restaurant, sports facilities and nursery, as well as generous benefits. 

If you'd like to join us, you can find out more and apply at www.hmgcc.gov.uk

Closing date for applications: 20th June 2014.

To apply to HMGCC you must be a born or naturalised British citizen, over 21 years old and primarily have lived in the UK for the last ten years. In addition, one of your parents must be a British citizen, or has substantial ties to the UK.

Apply here: http://service.joberate.com/redirect/url/825b-2d-b6-94-9cee4e
#17
Software Quality Assurance Specialist
Posting Date: 11/04/2014
Job Ref: 8799
Location: Bristol, Bristol, United Kingdom
Category: Information Technology
Employment Type: Full-Time
Brand: Coutts

The Business

Background:

Coutts is a private bank and wealth manager with three centuries of experience serving the needs of our global clients.  The firm has an enduring reputation for exacting standards and an ability to lend intellect to resolve complex challenges.

Coutts continues to change as a business, driven by innovations in consumer technology, regulatory expectations, and of course the need to keep the business profitable through efficient operations.

The Wealth IT organization is responsible for all the technology needs and services of Coutts and has presence in Zurich, London, Bristol, Hong Kong and Singapore.  Within the Wealth IT organization, the Global Services Application Management team is responsible for the execution and delivery of technology projects, and the support of systems in production.

The role of the Software Quality Assurance Specialist within the Global Services Application Management team is key to ensuring high quality implementation of projects.  This role is key to managing a stable production environment where change is a constant.

This role is to be based in Bristol, as part of Wealth IT's ongoing plan to expand it's technology capabilities and capacity in this location.

The Requirements

Role Purpose:

•   As part of a project team
o   Define the test strategy appropriate for the project
o   Work with the rest of the project team – IT and business to develop the test cases and test data and control data for the project
o   Organise and plan the test phase
o   Own the governance of the test phase
•   May be required to support the business in developing their user acceptance test case and data
•   Will need to develop the test automation environment
•   Can be asked to provide consulting and expertise to the rest of Global Services on testing best practices

Key Accountabilities:

•   Test strategy design
•   Test case and data development
•   Test automation
•   Lead Test Phase for Project
•   SME for Test Methodology and best practices

Required Technical Skills:

•   ISTQB Certification (foundation level and test analyst)

Additional Technical Skills:

•   Programming certification for core banking product (i.e.  Avaloq, Temenos)
•   Database skills - Oracle, PL/SQL
•   OS - Unix or Linux or Windows
•   At least one programming language (.net, java, html, c#)

Required Experience:

•   University degree
•   Knowledge of banking functions, for example
o   Credit Cards
o   Payments & Reconciliations
o   Treasury products
o   Investments
o   Pricing
o   Tax
o   Client Relationship Management
o   Static Data
o   Online/Mobile Banking
o   Regulatory reporting
•   Experience in IT projects (testing or business analysis)

Additional Experience:

•   Computer science or engineering
•   Test Automation

Other Requirements:

•   Excellent interpersonal and communication skills
•   Strong analytical skills
•   Ability to work independently as well as with the team
•   Structured
•   Proactive
•   Reliable and trustworthy

Apply here: http://service.joberate.com/redirect/url/eb90a9fb-8453-bdfe-4e61-5c85c1358364