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Support => Ubuntu => Topic started by: garryst on May 04, 2010, 02:06:28 pm

Title: Error message in downloading Ubuntu 10.04
Post by: garryst on May 04, 2010, 02:06:28 pm
I want to down load Ubuntu (Windows version) but upon run command I get error message: exceptional processing message C0000013 paramenters 75b6bf7c.  Also I cannot even remove the error message, or continue no matter what option (cancel. try again. continue) I chose.

Is there a helpful soul out there can help a PC novice loooking to get away from microsoft.

Thanks
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 04, 2010, 05:02:02 pm
This is a "Drive Not Found Error" from windows, have you recently plugged a USB devices into the PC and just unplugged it rather than  hitting the "Safely Remove Hardware" button (in the system tray)... If so, plug it back into the same USB slot and you should be OK.

If you are getting this error message ONLY when you try to use the WUBI installer, then it could be any of the following -

1) MOST LIKELY - You have a USB device (card reader?) that is still being assigned a drive letter even though it has no card in it.
2) A corrupt installation CD
3) your drive lettering is somehow scrambled... ie. WUBI is trying to install to a non existent drive
4) Again your drive lettering is screwed... WUBI, once started is looking for the CD drive but not finding it

Things you can try...

1) Double-click the "Safely Remove Hardware" icon in the system tray (by your clock), and when a window opens select each device one at a time and select 'Stop'... then try installing Ubuntu with the WUBI installer

2) In device manager, right-click and uninstall ALL USB controllers and hubs... they will be reinstalled automatically after a reboot, but DO NOT unplug any attached USB devices until after rebooting, and the devices have been re-discovered... this should sort out any USB driver problems and drive letter assignment for USB devices.

3) In device manager, right click and uninstall your CD/DVD drive... again it will be rediscovered after a reboot.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: garryst on May 05, 2010, 08:23:05 pm
Mark,
your tips worked a treat and I downloaded and installed Ubuntu in a very short time - THANK YOU VERY MUCH!!

Am very, very impressed with Linux. It makes XP look like a cart horse with three legs! This is going to be a lot of fun!!!

Now all I have to is find out how to do 2 things and then I'm away. So if you've got any more tips I would be grateful.
1. I've downloaded Thunderbird 3 but I can't see how to install it and get it working within Linux.
2. Once done how I can import both my e-mails and contacts from Outlook 2007. (Have managed to put both into pst. files)

Once again many thanks for your help and great advice. 
Title: Re: Error message in downloading Ubuntu 10.04
Post by: kirrus on May 07, 2010, 11:13:53 am
Hi,

Installing software, the best way to do it is with Ubuntu's large software repository. If you click on 'Applications', and then 'Ubuntu Software Centre' You can install thunderbird from there. It will download it for you!

You should be able to import it once you've configured thunderbird, from the Tools > Import.. menu

Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 07, 2010, 11:44:14 am
Hi all. I was experiencing the same problems as garryst and was very glad to see the solution up here which helped me immensely. Thanks very much.  I am still having problems and will gladly start a new thread but thought it was worthwhile adding to this one unless otherwise advised.  The problem is with my partition. I didn't make a new partition to begin with and the installation failed several times. After being advised by a friend where I was going wrong I downloaded EASEUS and set up a new partition. When I try to install Ubuntu I get the screen which asks me about location, username etc but I only have the choice of one partition and not the new one. Initially I had it set up as logical and now it's primary, still no go. Any help here would be massively appreciated. Regards Bob.

Just to add,   I noticed the new partition was very small and was quickly filled with system files (I guess as nothing showed up in explorer). So I shrunk the existing partition by 4gb and then created a new partition for Linux. Still no go. Also, I still get a boot option when restarting the machine which has been there since I first tried to install ubuntu over the windows partition. Any relevance?
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 07, 2010, 02:10:29 pm
How are you you trying to install Ubuntu, from within windows?... or are you booting from the LiveCD?... Is Windoze still on the drive?

I've just had a quick look at what EASEUS is and it appears to be a Windoze partition Manager, so probably doesn't support any of the Linux files systems... this shouldn't be a problem as Linux recognizes NTFS/FAT partitions.

If you boot from the LiveCD and not the hard drive, wait till you get a desktop and double click the Install Ubuntu Icon Gparted should start and allow you to repartition.

If you still have problems, download the Gparted LiveCD ISO, burn it to disk, boot from that and when the partition manager starts delete all the partitions you've created other than your windows partition... shut down... reboot from the Ubuntu LiveCD, double click the Install Ubuntu Icon on the desktop and when you get to the partition manager tell it to use the free space.

The Gparted LiveCD ISO can be downloaded here:
http://sourceforge.net/projects/gparted/files/gparted-live-stable/ (http://sourceforge.net/projects/gparted/files/gparted-live-stable/)
get the gparted-live-0.5.2-9.iso and burn it to a CD/DVD (119.4mb)
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 07, 2010, 02:47:07 pm
Thanks for the reply. Not tried your suggestions yet just thought I'd answer your questions first.

I am using the wubi program which is the windows installer they offer on the ubuntu site, so yes I'm doing it from within windows (Windows will remain on the drive, not sure how this will change when/if I get used to using Linux). The reason for this is that I have already tried downloading the file which is meant to be burnt to disk and used as a boot disk but I had errors and wasn't convinced it was going to work. My cd/dvd drive has failed to recognised dvd's just recently (music cd's and cdrom's are fine) so I thought the disk option was a non starter. 

I'm off now to get some new disks to try this out with, hoping the drive won't be an issue now that I've gotten over the other probs. Ta very much, I'll try again later and post back with results.

p.s. I've noticed a message on this site saying not to install ubuntu 10.04 at this time. Is this anything to be concerned about?
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 07, 2010, 03:00:54 pm
Quote from: garryst
1. I've downloaded Thunderbird 3 but I can't see how to install it and get it working within Linux.
2. Once done how I can import both my e-mails and contacts from Outlook 2007. (Have managed to put both into pst. files)

Listen to kirrus... Unlike Windoze, generally there is no need to go off searching for software on the internet and then installing, you will find pretty much all you require in the Package Manager, or Software Centre.

As kirrus has kindly supplied info on the software centre, I'll cover the package manager... Go to System>Administration>Synaptic Package Manager... it will ask you for the root password (if you are the only user, probably your password), Synaptic will start.

As you are using Ubuntu there are a couple of thing that it would be advisable to do at this point... First go to Settings>Repositories and tick all the boxes on the first tab... click Close... Click the Reload button.

In the quick search box, type restricted... in the software that appears in the main window, look for something like ubuntu-restricted-extras... click on the box at the beginning of that line, and select Mark for Installation... now click Apply at the top, and the package will be installed. (this contains stuff like mp3 and other codecs, fonts, etc)

also search for and install libdvdcss2 (for encrypted *retail* DVD playback)

Do the same thing for Thunderbird... type thunderbird in the quick search... mark for installation... Apply.

You can mark more than one thing at a time before selecting Apply, and you don't have to know the name of the software you are looking for... If you type email, thunderbird would be in the list somewhere, or if you type game you will be presented with a load of games and files that contain the word game in either the title or the description.

You CAN install things that aren't in the repositories, but it is usually advisable to check there first as the software there has been tested for compatibility... if you MUST install from elsewhere, (for Ubuntu) download the .deb version, and double-click to install, but be aware installing this way could cause problems, as although program dependencies will be checked for you, they will NOT be installed for you (ie. dependency issues will have to be resolved by you).

If you don't understand dependencies... stick to the Package Manager and Software Centre ;)
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 07, 2010, 03:06:15 pm
If you are using WUBI, it will completely ignore any partitions you create, as WUBI installs Ubuntu to a folder INSIDE your windows drive... C:\Ubuntu... This can be uninstalled from Add/Remove Programs in the Windoze Control Panel... or if you are happy that way... resize the Windoze partition back to the FULL drive.

Info... running Ubuntu from a windoze folder/partition will impact Ubuntu's speed/stability and will allow windoze virus/malware to screw with it.
(and before anyone says "I thought Linux was immune"... (ATM) for all intents and purposes it is, but the windows file system WUBI is installing it onto isn't)

If your CD/DVD drive is screwed, why not install it from a pendrive... can you boot from a USB pendrive?
if so, look here:
http://www.pendrivelinux.com/ (http://www.pendrivelinux.com/)
or for Ubuntu 10.04 specific instructions:
http://www.pendrivelinux.com/put-ubuntu-10-04-on-flash-drive-using-windows/ (http://www.pendrivelinux.com/put-ubuntu-10-04-on-flash-drive-using-windows/)
(you can skip "Step 1" on this page if you already have the ubuntu-10.04-desktop-i386.iso)

If you are trying to install 10.04 (Lucid Lynx), it might first be advisable to check if you have an Intel graphics chip as there are known problems with 10.04 and Intel graphics at this point... it is fixable, but it would help to know first.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 07, 2010, 06:39:52 pm
Right. Now I know wubi is not the way to go as I want the "immunity" of Linux. I guess I could try the pendrive option. I'll try some more and return with news. Mark thanks so much for your help. p.s. I went straight out after my previous posting so didn't see your messages.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 07, 2010, 06:42:49 pm
No problem, at least you have some spare disks now  C:-) O0 C:-)
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 07, 2010, 07:42:37 pm
Gotta laugh. I spent several hours downloading ubuntu.... .iso the other night and since deleted it as "Wubi" didn't seem to need it.  ::) :-[

And now I've realised I need a 2gb flash drive when I only have a 1gb usb thingy, not sure if that's even the right thing. More fun with the cd when it's downloaded. I'll shut up for a bit now. :-X
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 07, 2010, 07:45:39 pm
I would think WUBI must have downloaded it, or used the version you downloaded... have you checked your windows temp directory, although WUBI may have deleted it after installing... worth a look though
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 07, 2010, 11:22:06 pm
OK. Yeah I think it did save something but as I go by the motto "always clean up and delete the things you're going to need again in the near future" I downloaded it again.

I've now come to the conclusion that the only way I'm going to get linux on this machine is by changing my cd/dvd drive, plugging in an external one or plugging in a flash drive. All require me buying hardware so I'll be retiring for the evening very soon.

Short story, managed to get gparted and ubuntu ... .iso files on two different cd's. booted from gparted disk and managed to use it to delete the partition (screen was very unstable - flitting across the page horizontally (?) ) but worked ok.  Booted from the ubuntu disk and got to a purple page with a picture at the bottom of 6 little guys in a rectangle equals one big guy in a circle. Wouldn't go any further the drive just chugs away and gets nowhere. Eject cd and error message comes up, press return to reboot.

I reckon my conclusion above is correct but as ever, open to suggestions. Just one thing to restate, does the fact that I still have an option to boot to ubuntu on a normal boot have any bearing on this? Tried it for a laugh just now and gave me a "grub" prompt with a message that that was all that was available.

Yours  "Had enough of this but will be out buying hardware tomorrow if it comes to it 'cos I won't let it beat me!"


p.s. think I finally logged in correctly ;)
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 07, 2010, 11:56:59 pm
Normally the grub bootloader will stay on your system unless you replace it with the windows one... even if Ubuntu is removed... otherwise you wouldn't be able to boot at all.

Do you see the Windows Bootloader first?

Have you uninstalled Ubuntu and WUBI from Add/Remove Programs in the Windows Control Panel?

If so, can you tell me if there is still a C:\Ubuntu folder?... and take a look in your C:\boot.ini (hidden) file, and post back whats in it.

When you say you finally logged in OK, do you mean to the Ubuntu LiveCD?... If you do, can you borrow a CD drive from another PC just for the install, as I wouldn't do it from a drive that's having trouble reading the disk.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 08, 2010, 12:17:54 am
Right, I don't see the windows bootloader when I select the ubuntu boot. I deleted a load of files, recently looked at the add/remove programs and ubuntu was there with no size indication next to it and the only option was to remove it from the list as it had probably been deleted. There is no ubuntu folder but here is my boot.ini

>>
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\wubildr.mbr = "Ubuntu"
<<

Ah sorry for misleading you. My last statement was somewhat facetious and a reference to your statement of how to log in to reality. I was losing the plot somewhat at that stage. Phew!
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 08, 2010, 12:26:59 am
remove the bottom line so it says:-

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

you will have to right click the boot.ini file first and select properties... then take the tick out of read-only,click OK... or you won't be able to save the file after editing... you can always put the tick back afterwards, but you don't HAVE to.

I'm in chat ATM... top of screen
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 08, 2010, 12:51:03 am
Right, that's done and now rebooting. I'm guessing that'll stop the boot option coming up? Reckon it'll do owt else?
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 08, 2010, 12:52:35 am
Nope, that's all it will do... Once you are happy that windows reboots OK, you can delete the C:\wubildr.mbr file
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 08, 2010, 09:10:20 am
Yep that's all done. I somewhat optimistically tried to boot from the disk again and the drive wasn't sounding too bad and I thought, hey maybe it takes a while lets let it run all night. Yeah didn't work. Come down this morning to the same purple screen. Off to get my hands on some kind of external device now. fingers crossed.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 08, 2010, 01:02:57 pm
Slight change of plan. Got a ubuntu 8.04.1 ltsdisk from a friend and booted from that. Worked from disk but would not complete the installation. said more info in the syslog file but now i can't access that as i'm back in windows. doh!
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 08, 2010, 03:36:34 pm
Do you know what hardware you have?... Have you got any "exotic" hardware attached?... how far did the 8.04 install get.

What is your graphics card?... if unsure, look in device manager in Windoze.

Although there is still the chance it is your CD/DVD drive.

Boot from the 10.04 LiveCD -
At the very first screen, the one with just the rectangle (it’s meant to be a keyboard) and a human figure, press any key - spacebar will do.

Then choose your language.

Then make sure you have “Try Ubuntu without any changes” selected, and then press F6

Remove this from the end of the command line:

quiet splash

and replace it with

nomodeset

or for intel graphics chips & oddly enough some nVidia cards try
i915.modeset=0 xforcevesa
instead of nomodeset

Then press enter (or Ctrl-X... or whatever it says to hit to continue the boot process) and see if it will boot then... if it does, continue the install, but once you reboot to the hard drive you will have to do it again (the first time)... once at the desktop, install any offered graphics drivers, or go to System>Administration>Hardware drivers, and install (activate) them from there.

And I seriously wouldn't go as far back as 8.04, if you want to try a different version, get 9.10 (Karmic Koala), or try Linux Mint 8 (Helena).

BTW, The syslog file can be found at /var/log/syslog
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 09, 2010, 03:36:03 pm
Hi Mark, I'l just quickly try and answer your questions one at a time:-

hardware is a compaq presario 2200 laptop Intel Celeron processor 1.4 GHz, only change in hardware is adding the max ram and plugging in a monitor (as the screen doesn't work)

So nothing exotic as far as I'm aware

8.04 started off looking good, went through the setup procedure to the point where it asked me to review something so it opened firefox to show me some files which didn't apear, so i surfed the web a while. Then went back to the setup procedure and said something didn't work and i could retry or continue anyway. continue was the only way forward. It started up a partition manager which recognised my windows partition and allowed me to size the new partition and old by dragging them left to right. Also gave me several options manually, whole drive etc - Left it as recommended in the end and continued the end result was that the setup failed and i could continue to use ubuntu from the disk. So i looked around a bit (at this stage firefox wouldn't load) and then decided to try again. This time all was same until the partition manager which didn't recognise my windows partition, said I had half the free space and gave me less options. The free space was now less than the required 4gb so I aborted and had the use of the o/s from the disk but nowt else, again firefox would not load. All a bit wierd.

Graphics card would be the one that come with the laptop, from device manager it says:- Intel 82852/82855 GM/GME graphics controller, i hope that's what you mean.

So I tried booting from the 10.04 disk as burnt on my machine and got a different result today, didn't get to the purple screen this time, just stayed on the boot up screen - ISOLINUX 3.63 Debian-2000-07-15 Copyright (c) 1994-2008 H. Peter Anvia
Loading.... and when I ejected the disk it said isolinux: Disk Error 31, AX=4200, drive 9F boot failed press any key to retry. For the record when I did get the purple screen previously I pressed keys till it beeped at me so still something wrong I think...

I'm sure I've been vague when detail would be important and vice versa but I'm doing most from memory, sorry.

Hope some of this means something. Not spent any dosh on a DVD drive yet but probably will tomorrow when I'm in Huntingdon if nothing else works.

Thanks Bob.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 09, 2010, 04:02:03 pm
You definitely have one of the intel graphics chipsets that are effected in 10.04 (the reason we are telling people not to upgrade ATM)... see here:
https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes (https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes)
there are workarounds, but NON of them are perfect, and are likely to disable desktop effects, hardware acceleration, etc.

My advice would be to get a copy of 9.10 (karmic) for now (or Mint 8 )... when Ubuntu have sorted the problem, you can always do an upgrade to 10.04 (or mint 9) with "sudo apt-get upgrade".

Ubuntu 9.10 or Linux Mint 8 should work without any problems, and can be downloaded from here:
Ubuntu 9.10 (Karmic Koala)
http://releases.ubuntu.com/9.10/ubuntu-9.10-desktop-i386.iso (http://releases.ubuntu.com/9.10/ubuntu-9.10-desktop-i386.iso)
Linux Mint 8 (Helena)
http://ftp.heanet.ie/pub/linuxmint.com/stable/8/LinuxMint-8.iso (http://ftp.heanet.ie/pub/linuxmint.com/stable/8/LinuxMint-8.iso)

BTW, ejecting the LiveCD whilst trying to boot from it WILL throw up errors.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 09, 2010, 04:17:32 pm
Thanks Mark. I don't know which is preferable from the two options so I'm currently downloading the latest, 9.10. I see how this has affected my installation of 10.04 but not with 8.04. I guess there's a whole other list of problems with that one. I'll let you know how it goes.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 09, 2010, 04:34:47 pm
There isn't much in it between Ubuntu 9.10 and Mint 8... Mint 8 is based on Ubuntu 9.10, but has a slightly different desktop (bit more like the Windows desktop layout, no top panel, menu bottom left etc.), and comes with the ubuntu-restricted-extras and libdvdcss2 packages already pre-installed (extra codecs, M$ fonts, retail DVD playback etc.)... other than that it  uses the Ubuntu repos, so ALL ubuntu software and help will work with mint too.

As for the 8.04 install, no way of knowing whats causing that problem without the syslog file, but I would be surprised if 9.10 doesn't "just work".

My advice would be to delete the partitions that 8.04 created before installing 9.10, then telling 9.10 to use the free space... prob not 100% necessary, but might make things smoother... you can either do this from the 9.10 LiveCD during installation, or from the Gparted LiveCD.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 09, 2010, 07:32:18 pm
Getting a bit downhearted now. 9.10 got to the same page as 10.04 but only half of the first line i.e. just before copyright. Currently downloading mint. Hoping things go better with that....
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 09, 2010, 07:38:27 pm
Unlikely to work... Mint 8 IS Ubuntu 9.10... hold on, did you say you have a 1gig pendrive and CAN boot from USB? (ie. does your laptop support booting from USB)

I'm guessing the 2gb minimum pendrivelinux talks about is to do with leaving room for persistance... have you tried it on a 1gb ?

at the very least it would rule out your CD/DVD drive

Try pressing Esc as you boot and see if you get as far as this screen on the 9.10 LiveCD?
https://help.ubuntu.com/community/BootOptions (https://help.ubuntu.com/community/BootOptions)

Also try turning ACPI off in the BIOS, and/or setting the acpi=off boot option during the LiveCD boot... see the above link for instructions.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 09, 2010, 09:36:31 pm
Have you tried this from the 10.04 LiveCD ?

1. Insert the 10.04 LiveCD and boot from it, you will get a screen with a small rectangle (keyboard) and a human figure at the bottom of the screen... When you get to that screen just press any key, space bar will do.

2. You will get the language option, select English and press enter, you will be taken to a screen with options for installation.

3. Make sure the option "Try Ubuntu without any changes" is selected (don't hit enter yet)

4. Now press F6.

5. You will see a small pop up on the right hand side of the screen, just hit escape to make it go away. And you can see a long command line which is already there.

At the end of that line (which probably ends with quiet splash), add a space then add
i915.modeset=0 xforcevesa and press enter. (that's a lowercase I not L)

This will ONLY work for one boot, you will need to do it again after the install... but if it works, get back to me and I'll tell you how to make it permanent.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 10, 2010, 07:02:18 am
I had no idea if my computer would be able to boot from the usb port or not. It doesn't seem to want to so I guess it doesn't. The instructions on how to make this possible on pendrivelinux.com include starting my compyter from an ubuntu live disk so I guess I'm going to buy a new dvd drive. I really hope this changes matters as I can't really spare the cash atm! I'll e back on the case late afternoon/early evening with updates. Thanks.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mad Penguin on May 10, 2010, 10:20:45 am
Don't know if this helps?
https://help.ubuntu.com/community/Installation/FromImgFiles (https://help.ubuntu.com/community/Installation/FromImgFiles)
(I don't recall having to use a CD when doing this ..?)
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 10, 2010, 03:07:50 pm
Thanks but seems a bit tricky trying to find the img file. I think that's what I need......
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 10, 2010, 03:50:47 pm
Before rushing out to buy an external USB CD/DVD, you need to go into your system BIOS and see if booting from USB is supported... I've been doing a bit of research on the 2200, and can't find a definitive answer.

Try this... plug your USB stick in before turning the laptop on, then enter the bios and see if it is available as a USB hard drive.

And make sure that you can return an external USB CD/DVD drive if it doesn't work.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 10, 2010, 05:40:17 pm
Even if it can boot from USB HDD and CD/DVD, it may not be able to boot from a USB pendrive... there is a program that can flip the removable media bit that marks it as memory rather than a HDD, but it doesn't work with ALL pendrives

http://www.getusb.info/flip-your-bit-usb-utility-to-make-local-drive/ (http://www.getusb.info/flip-your-bit-usb-utility-to-make-local-drive/)

This is a windows application.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 11, 2010, 07:56:34 pm
Boot options in bios were 1,floppy 2, cd/dvd 3, hdd 4, network. No way, seamingly, to add usb. Anyway I bought an external cd/dvd drive and realised when I plugged it in that it was in the usb port ( I knew this but didn't realise it may prevent me from booting from it). Thankfully this wasn't an issue as it was recognised as a drive and booted. The booting stopped and I was quizzical. The s/w that came with the drive decided to attribute itself to .iso files, how kind. So I figured out how to remove this attribute and now need to download 9.10 again so I can try it. At this stage I have booted to the setup screen of 10.04 and 9.10 and it hangs when I take an option. Hopefully that's to do with the dodgy drive they were burned on. More news later...
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 11, 2010, 08:48:08 pm
Were you a bit over eager with the system cleaning again... did you delete the Ubuntu iso AGAIN :) ... I take it as you get to a bootscreen that you aren't just burning the iso to a disk as a file, and are burning it as an image.

If the USB pendrive would have worked with your BIOS, it would probably have been listed as a hard drive, so there would have been somewhere to select which hard drive to boot from first... but unimportant now I suppose.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 11, 2010, 11:41:52 pm
Here I am writing this from a fully installed copy of ubuntu 9.10. It seams the only problems really were to do with a dodgy drive and drive related s/w. I've now got 5 boot disks of 3 different versions that need formatting (or tieing to a string to scare birds from the veggies) not including the one that worked. I guess I'll be back again every time I can't do something I could do in windows.... Thanks a million for all the help!!!

p.s. How do you get any work done with connect 4 on your pc?
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 12, 2010, 12:17:50 am
Happy it worked out for you... Have fun with you shiny new Ubuntu, and keep an eye out for when the intel driver problem is sorted, as soon as it is, a simple:
Code: [Select]
sudo apt-get update && sudo apt-get upgrade
will upgrade you to 10.04.

Were you using CDRW's... a lot of drives have problems with those... you should have used CDR's
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 12, 2010, 02:10:02 am
To see the grub menu at boot time, you are going to have to either hit the Shift key, or edit the /etc/default/grub file and update grub.

to edit the /etc/default/grub file... Open a terminal and type:
Code: [Select]
sudo gedit /etc/default/grub
Find the line that reads
Quote
GRUB_HIDDEN_TIMEOUT=0
and change it to
Quote
# GRUB_HIDDEN_TIMEOUT=0
save the file, and close gedit.

Now as long as you you are back at a $ prompt in terminal... type:
Code: [Select]
sudo update-grub
(if you are not back at a $ prompt... Close the terminal, and open another one... but closing gedit should return you to the $ prompt)

You won't have to press Shift now, and the Grub list will be shown for 10 seconds or until you select an OS to boot, whichever is the soonest.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 12, 2010, 10:34:56 am
Already has a hash  in front of that line.

Next line says


GRUB_HIDDEN_TIMEOUT_QUIET=true

Should I hash out that line?

p.s. new keyboard config doesn't seem to do a hash. It's been turned to £. @ and " have been switched also. I actually prefer it this way as £ wasn't on the keyboard before. I'm sure there's a way to activate an ascii code. Do remember how that's done?
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 12, 2010, 11:58:04 am
Keyboard preferences to change from US to UK keyboard layout... System>Preferences>Keyboard, then select the Layouts tab.

Character map... Applications>Accesories>Character Map

You can also change keyboard shortcuts... System>Preferences>Keyboard Shortcuts

Don't change the
GRUB_HIDDEN_TIMEOUT_QUIET=true
line.

I think we need to take a closer look at your grub.cfg... sudo update-grub threw up an error when we tried last night, and I noticed the UUID of the windows partition seemed very short... something has grub confused, and we need to work out what.

can you post the contents of your /boot/grub/grub.cfg
Code: [Select]
gedit /boot/grub/grub.cfg

and the output from these 2 commands (enter in a terminal)
Code: [Select]
ls /dev/disk/by-uuid
and
Code: [Select]
sudo fdisk -l

Question... did you delete the 8.04 partition before installing 9.10
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 12, 2010, 03:34:46 pm
I think it's actually booting up properly (thought I'd reported on this earlier). My laptop has taken to switching back to the laptop screen instead of the monitor when it reboots. Doesn't flick back to the monitor till later. If I manually switch it back to the monitor I get the grub screen. Trick is getting it at the right time. ubuntu installer activated a version of gparted which deleted everything extra it found and  created its own.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 12, 2010, 04:03:07 pm
I think you will have to live with it then... It is possible to switch to the windows bootloader (instead of grub) and get Ubuntu listed in that, but I don't think this would fix the issue, and would be more trouble than it's worth.

A longer timeout for the grub screen might also help, but if you are still unable to do a sudo update-grub without an error, this would be impossible to do without fixing grub first.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 13, 2010, 05:17:49 pm
Yeah you're right not worth messing round with too much now. Loading the mouse on startup can be a bit hit and miss, can't see where I can change that in ubuntu.

Big question tho. Any advice on using quickbooks on ubuntu? I've got my mail account onto evolution so if I can just get my accounts package to work my wife might buy in to the whole linux thing. I've loaded Wine but can't quite figure it out. It doesn't show the directories the quickbooks files are in and if I browse to find the files the "load with wine" option doesn't seem to do any thing and double clicking gives me errors - like it's expecting a zip file.

Thanks Bob.
Title: Re: Error message in downloading Ubuntu 10.04
Post by: Mark Greaves (PCNetSpec) on May 13, 2010, 06:05:36 pm
Probably a question for Mad Penguin (?), I think he used to use Quickbooks, but have no idea how he was doing it... VM or WINE, but one thing you can guarantee... It wouldn't have been on a Windows PC :)

If you have managed to get Quickbooks running in WINE... are your Quickbook files still on your Windows partition?... is the partition mounted? (if there is a hard drive icon on the desktop that takes you to the windows root... it IS mounted)... "load with WINE" will only work with windows executables, not data files.

Another option would be to output your data from Quickbooks as a CSV, and use a program like XL2QIF to convert it to QIF format then import it into GNUcash or homebank... don't ask me how much work this would entail, I've not tried it... It would have been nice if Quickbooks allowed exporting to QIF, but that's the "proprietary format" world for you.

GNUcash and/or homebank... Available from the synaptic package manager.

XL2QIF:
http://xl2qif.chez-alice.fr/xl2qif_en.php (http://xl2qif.chez-alice.fr/xl2qif_en.php)

GNUcash and homebank have no problem importing QIF or CSV, so you could try importing "directly" as a CSV.

Info, and links to other CSV  --> QIF converters here:'
http://geekych1ck.wordpress.com/2009/10/23/convert-csv-to-qif-when-your-bank-is-too-lazy-or-stingy-to-do-it-for-you/ (http://geekych1ck.wordpress.com/2009/10/23/convert-csv-to-qif-when-your-bank-is-too-lazy-or-stingy-to-do-it-for-you/)

One other thing... Can you can start a new topic for any new questions, so the title is specific to the question, this will make it easier for others to find an answer to a similar problem in the future... Thanks. C:-)
Title: Re: Error message in downloading Ubuntu 10.04
Post by: BobBullen on May 13, 2010, 07:55:22 pm
New topic started. Thanks for all the help Mark.
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