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Support => General Help & Advice => Topic started by: Melissa on October 08, 2019, 09:16:16 pm

Title: Scanner not working- SOLVED!
Post by: Melissa on October 08, 2019, 09:16:16 pm
Hey guys can't get my scanner to work on my netbook, Asus Peppermint latest version. It says unable to connect.
Title: Re: Scanner not working
Post by: Mark Greaves (PCNetSpec) on October 09, 2019, 06:36:03 pm
What says "unable to connect" ?

What's the make/model of scanner ?

How is the scanner connected ?
Title: Re: Scanner not working
Post by: Melissa on October 10, 2019, 10:53:51 am
What says "unable to connect" ?

What's the make/model of scanner ?

How is the scanner connected ?

Simple Scan on the Asus notebook/netbook says it can't connect. The scanner is the same one I had been using on the old Mint Dell netbook ( which I have now given to my mate Dave as he needed a small laptop to type up documents on). It's an old one but still in good nick and was working great on the Mint netbook. It's a Packard Bell Diamond 1200. Just plugged into the netbook via a USB cable.
Title: Re: Scanner not working
Post by: Mark Greaves (PCNetSpec) on October 10, 2019, 05:54:44 pm
Install sane-utils
Code: [Select]
sudo apt-get install sane-utils
then post the output from
Code: [Select]
scanimage
and
Code: [Select]
scanimage -L
and
Code: [Select]
sudo scanimage -L
and
Code: [Select]
sane-find-scanner
and
Code: [Select]
sudo sane-find-scanner



These links are only here for my future reference
https://forums.linuxmint.com/viewtopic.php?t=150579 (https://forums.linuxmint.com/viewtopic.php?t=150579)
and
http://meier-geinitz.de/sane/gt68xx-backend/ (http://meier-geinitz.de/sane/gt68xx-backend/)
Title: Re: Scanner not working
Post by: Melissa on October 10, 2019, 08:01:44 pm
Thank you Mark, I'll do that later ( after my mate Dave has been and gone and cleaned my pet rats' cage out lol). i'm on the Chromebook right now, so will have to set up the netbook.
Title: Re: Scanner not working
Post by: emegra on October 28, 2019, 02:48:56 pm
Hi Melissa

I used to use that scanner which I'm sure is based on a Mustek Bearpaw and in order to get it working I had to place a firmware file at /usr/share/sane/gt68xx,

If so I have a copy of that file if you need it


Graeme
Title: Re: Scanner not working
Post by: Melissa on January 14, 2020, 12:46:17 pm
Sorry I took an age getting back to you guys; it's been one thing after another.

matildaw@ASUS-X102BA ~ $ sudo apt-get install sane-utils
[sudo] password for matildaw:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  ca-certificates-mono cli-common dcraw fotoxx-common libchamplain-0.12-0
  libchamplain-gtk-0.12-0 libclutter-gtk-1.0-0 libgdiplus libglib2.0-cil
  libgtk2.0-cil libimage-exiftool-perl libmime-charset-perl
  libmono-addins-gui0.2-cil libmono-addins0.2-cil libmono-cairo4.0-cil
  libmono-corlib4.5-cil libmono-i18n-west4.0-cil libmono-i18n4.0-cil
  libmono-posix4.0-cil libmono-security4.0-cil libmono-sharpzip4.84-cil
  libmono-system-configuration4.0-cil libmono-system-core4.0-cil
  libmono-system-drawing4.0-cil libmono-system-security4.0-cil
  libmono-system-xml4.0-cil libmono-system4.0-cil libposix-strptime-perl libsombok3
  libunicode-linebreak-perl linux-headers-4.15.0-43 linux-headers-4.15.0-43-generic
  linux-image-4.15.0-43-generic linux-modules-4.15.0-43-generic
  linux-modules-extra-4.15.0-43-generic mono-4.0-gac mono-gac mono-runtime
  mono-runtime-common mono-runtime-sgen
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  libfile-copy-recursive-perl update-inetd
Suggested packages:
  unpaper
The following NEW packages will be installed
  libfile-copy-recursive-perl sane-utils update-inetd
0 to upgrade, 3 to newly install, 0 to remove and 430 not to upgrade.
Need to get 220 kB of archives.
After this operation, 702 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://gb.archive.ubuntu.com/ubuntu (http://gb.archive.ubuntu.com/ubuntu) bionic/main amd64 libfile-copy-recursive-perl all 0.40-1 [16.9 kB]
Get:2 http://gb.archive.ubuntu.com/ubuntu (http://gb.archive.ubuntu.com/ubuntu) bionic/main amd64 update-inetd all 4.44 [18.1 kB]
Get:3 http://gb.archive.ubuntu.com/ubuntu (http://gb.archive.ubuntu.com/ubuntu) bionic-updates/main amd64 sane-utils amd64 1.0.27-1~experimental3ubuntu2.2 [185 kB]
Fetched 220 kB in 0s (1,518 kB/s)   
Preconfiguring packages ...
Selecting previously unselected package libfile-copy-recursive-perl.
(Reading database ... 421576 files and directories currently installed.)
Preparing to unpack .../libfile-copy-recursive-perl_0.40-1_all.deb ...
Unpacking libfile-copy-recursive-perl (0.40-1) ...
Selecting previously unselected package update-inetd.
Preparing to unpack .../update-inetd_4.44_all.deb ...
Unpacking update-inetd (4.44) ...
Selecting previously unselected package sane-utils.
Preparing to unpack .../sane-utils_1.0.27-1~experimental3ubuntu2.2_amd64.deb ...
Unpacking sane-utils (1.0.27-1~experimental3ubuntu2.2) ...
Processing triggers for ureadahead (0.100.0-21) ...
ureadahead will be reprofiled on next reboot
Processing triggers for systemd (237-3ubuntu10.21) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
Setting up libfile-copy-recursive-perl (0.40-1) ...
Setting up update-inetd (4.44) ...
Setting up sane-utils (1.0.27-1~experimental3ubuntu2.2) ...
Adding saned group and user...
Adding user saned to group scanner
Processing triggers for ureadahead (0.100.0-21) ...
Processing triggers for systemd (237-3ubuntu10.21) ...
matildaw@ASUS-X102BA ~ $ scanimage
[gt68xx] Couldn't open firmware file (`/usr/share/sane/gt68xx/PS1fw.usb'): No such file or directory
scanimage: open of device gt68xx:libusb:005:002 failed: Invalid argument
matildaw@ASUS-X102BA ~ $ scanimage -L
device `gt68xx:libusb:005:002' is a Mustek BearPaw 1200 CU flatbed scanner
matildaw@ASUS-X102BA ~ $ sudo scanimage -L
device `gt68xx:libusb:005:002' is a Mustek BearPaw 1200 CU flatbed scanner
matildaw@ASUS-X102BA ~ $ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x04f2/0xb404 at 002:003: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x03eb/0x843d at 004:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x0000/0x3825 at 003:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x05d8, product=0x4002, chip=GT-6801) at libusb:005:002
could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
matildaw@ASUS-X102BA ~ $ sudo sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x05d8, product=0x4002, chip=GT-6801) at libusb:005:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
matildaw@ASUS-X102BA ~ $
Title: Re: Scanner not working
Post by: Melissa on January 14, 2020, 12:50:10 pm
Hi Melissa

I used to use that scanner which I'm sure is based on a Mustek Bearpaw and in order to get it working I had to place a firmware file at /usr/share/sane/gt68xx,

If so I have a copy of that file if you need it


Graeme

Yes that came up in the terminal response to the codes ( that the right word?) that Mark gave me! I'd be very grateful for the file, thank you! Is it easy to install? Weird it worked on the Dell Mint netbook I gave my mate Dave, but doesn't work on this newer Peppermint Asus netbook! I really need a scanner so it'd be great to get it connected.
Title: Re: Scanner not working
Post by: emegra on January 22, 2020, 07:40:59 pm
Hi Melissa

I'm so sorry I didn't get back to you, I've had so much going on lately
If you still want help getting your scanner working post back and we'll get cracking



Graeme
Title: Re: Scanner not working
Post by: Melissa on January 26, 2020, 11:03:04 pm
Hi Melissa

I'm so sorry I didn't get back to you, I've had so much going on lately
If you still want help getting your scanner working post back and we'll get cracking



Graeme

No worries Graeme. I know how it is. Was busy myself, then wasn't feeling so well, so not been on here. I sure do want the help thanks. I've a 1938 magazine with fab pictures I want to scan for art projects. Far too precious to cut up! I'll be around Monday afternoon. Does this mean you will give me commands to put into the terminal?
Title: Re: Scanner not working
Post by: emegra on January 27, 2020, 07:02:20 am
Ok check you private messages I've sent you a link to the firmware file you'll need to get your scanner working, post back here once you have the file downloaded




Graeme
Title: Re: Scanner not working
Post by: Melissa on January 28, 2020, 08:55:54 am
Ok check you private messages I've sent you a link to the firmware file you'll need to get your scanner working, post back here once you have the file downloaded




Graeme

Have done. Sorry re yesterday, forgot workmen were coming, so didn;t get chance to come on the forum.
Title: Re: Scanner not working
Post by: emegra on January 28, 2020, 06:59:23 pm
Ok Melissa no problem, you only have 7 days from when I uploaded it before the link expires so please try to download is as soon as you can and let me know when it's done




Graeme
Title: Re: Scanner not working
Post by: Melissa on February 11, 2020, 12:18:14 am
Sorry Graeme,
I meant to download it and forgot as had a lot going on recently ( work men , rain leaking into kitchen etc). If you can kindly send it to me again I promise I'll do it as soon as possible.

When it's downloaded what is the next step? Commands in the terminal?
Title: Re: Scanner not working
Post by: Melissa on February 18, 2020, 12:47:52 am
I'm still looking for help getting my scanner working. I'll keep coming on here to see if anyone replies, many thanks.
Title: Re: Scanner not working
Post by: Keith on February 18, 2020, 09:34:56 am
Hello Melissa.

The dearth of replies to your posts is mainly due to Mark's passing away recently - you may not be aware of it. 

Scanner problems are outside my limited expertise, so I'm sorry that I can't help you, but if I find anything on the web I'll pass it on.

Keith
Title: Re: Scanner not working
Post by: Keith on February 18, 2020, 09:51:02 am
I'm not sure what Linux flavour you are running, but this link for Mint may well solve you problem - and it has good instructions.
Installing Packard Bell Diamond 1200 Plus Scanner Driver
https://forums.linuxmint.com/viewtopic.php?t=150579 (https://forums.linuxmint.com/viewtopic.php?t=150579)

Keith
Title: Re: Scanner not working
Post by: Melissa on February 18, 2020, 09:10:32 pm
Hello Melissa.

The dearth of replies to your posts is mainly due to Mark's passing away recently - you may not be aware of it. 

Scanner problems are outside my limited expertise, so I'm sorry that I can't help you, but if I find anything on the web I'll pass it on.

Keith

OMG! I didn't know Mark had passed away! I'm so sorry to read this. Mark was a top bloke; did so much for the Linux community and development. My condolences to his family and friends.
Title: Re: Scanner not working
Post by: Melissa on February 18, 2020, 09:11:19 pm
I'm not sure what Linux flavour you are running, but this link for Mint may well solve you problem - and it has good instructions.
Installing Packard Bell Diamond 1200 Plus Scanner Driver
https://forums.linuxmint.com/viewtopic.php?t=150579 (https://forums.linuxmint.com/viewtopic.php?t=150579)

Keith

I have Peppermint 9 Keith- would that be compatible?
Title: Re: Scanner not working
Post by: Keith on February 18, 2020, 09:17:14 pm
Yes:  very sad about Mark - he helped me a lot to get to grips with Linux.

Peppermint 9 is nice and is based on Ubuntu, I think, and I am guessing that Mint is very similar.   So I would suggest going ahead and trying it as it's unlikely to do any harm. 
But remember that I am no expert!

Let us know how you get on. 
Title: Re: Scanner not working
Post by: Melissa on February 18, 2020, 09:21:46 pm
Yes:  very sad about Mark - he helped me a lot to get to grips with Linux.

Peppermint 9 is nice and is based on Ubuntu, I think, and I am guessing that Mint is very similar.   So I would suggest going ahead and trying it as it's unlikely to do any harm. 
But remember that I am no expert!

Let us know how you get on.

It's tragic is what it is Keith- he was only 59! His illness sounds scary ( I hope it wasn't that new virus from abroad--). Mark helped me tons over the years with using Linux.

I'll try that link tomorrow afternoon  as I'm on my Chromebook and not got the netbook set up and going into bed soon.

Graeme had sent me a link to some firmware but I was too late getting to save it ( it had a time constraint on it), so I hope he'll be able to resend it to me.

Yes, Mint is similar. I was using that distro on a Dell netbook for a few years ( but the netbook is no longer updateable so I gave it to my mate Dave for typing up documents on).
Title: Re: Scanner not working
Post by: Rich J on February 19, 2020, 10:22:18 pm
Hi Melissa - I have the same generic scanner as graeme (mine is branded Artec Ultima 2000)  and both he and Mark helped me get mine running a few years ago.  Try this out and see if it works.

First, click on this link - https://linuxforums.org.uk/index.php?topic=11804.0  and go to post #9.  (The link to Peppermint is still live, I've just tried it)

Follow the instructions as read except where it says "find the 3 lines that read..." 

Instead of "Artec Ultimate 2000", look for your scanner name in the list and uncomment those two lines below it as instructed.

Follow the rest of the instructions and test your scanner.

If it doesn't work, go back to the beginning of post #9 and follow the instructions as written - ie: uncomment the "Artec Ultimate 2000" lines instead.

Try your scanner again.

It looks like this scanner is a basic one that was branded many ways.  Hopefully these instructions will be good for all of them in the list as the software seems to be identical for all.

Let us know how you get on

Rich
Title: Re: Scanner not working
Post by: Melissa on March 11, 2020, 08:46:18 pm
Thank you I'll def try this tomorrow afternoon. My computer mouse has dies and I'm not very good with panels so if I can't do it I'll do it Saturday after I get paid when I get a new mouse. I have to takea pet to the vets Friday and I'll be too upset to get on to this as she needs euthanesia.
Title: Re: Scanner not working
Post by: Keith on March 12, 2020, 10:56:24 am
Hi Melissa.

The file you need might be PS1fw.usb  and you can find a (lower case) version at http://meier-geinitz.de/sane/gt68xx-backend/ (http://meier-geinitz.de/sane/gt68xx-backend/).
Scroll down until you find: "Packard Bell   Diamond 1200   CIS   6801    0x05d8   0x4002    ps1fw.usb   Works, probably a Mustek BearPaw 1200 CU clone.".
Click on the blue filename to download. It will probably go to your Downloads directory.
Wherever it is, move it by:
Code: [Select]
sudo mv ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx   
Then do this:
Code: [Select]
scanimage -L
All being well you should see something like:  device `gt68xx:libusb:004:002' is a Mustek Bearpaw 1200 CU Plus flatbed scanner

Please note that your computer is expecting PS1fw.usb (capitals) and we are trying a lowercase source - but I bet it's the same file. 
Let us know how you get on.
     Keith

I got all this from:
https://www.linuxquestions.org/questions/linux-hardware-18/how-to-mustek-1200-ub-plus-does-work-with-linux-178927/ (https://www.linuxquestions.org/questions/linux-hardware-18/how-to-mustek-1200-ub-plus-does-work-with-linux-178927/)
https://sermoa.wordpress.com/2010/07/10/packard-bell-mustek-bearpaw-scanner-on-ubuntumint/ (https://sermoa.wordpress.com/2010/07/10/packard-bell-mustek-bearpaw-scanner-on-ubuntumint/)
http://meier-geinitz.de/sane/gt68xx-backend/ (http://meier-geinitz.de/sane/gt68xx-backend/)
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 04:57:32 pm
Thanks Keith, I tried that. The file is in my downloads but when I did the first sudo command in the terminal I got a message saying it cannot find it.
Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 05:04:51 pm
Check carefully the file name in your Downloads directory - is it all lower case or does it have any capitals?  Let me know.
Try copying the file name listed in Downloads (in the terminal: highlight the name then Ctrl+Shift+c) and paste that into the sudo command ( Ctrl+Shift+v) instead of typing exactly what I've written in the command.  Does that make sense?
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 05:06:22 pm
@Rich: Did that but scanner still not connecting.

Here is results from terminal:

matildaw@ASUS-X102BA ~ $ gksudo gedit /etc/sane.d/gt68xx.conf
matildaw@ASUS-X102BA ~ $ sudo mkdir -p /usr/share/sane/gt68xx
[sudo] password for matildaw:
matildaw@ASUS-X102BA ~ $ cd /usr/share/sane/gt68xx
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo wget https://peppermintos.info/misc/Artec-Ultima-2000-firmware.tar.gz
--2020-03-15 17:03:03--  https://peppermintos.info/misc/Artec-Ultima-2000-firmware.tar.gz
Resolving peppermintos.info (peppermintos.info)... 98.158.179.106
Connecting to peppermintos.info (peppermintos.info)|98.158.179.106|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 6529 (6.4K) [application/x-gzip]
Saving to: ‘Artec-Ultima-2000-firmware.tar.gz’

Artec-Ultima-2000-fir 100%[=======================>]   6.38K  --.-KB/s    in 0s     

2020-03-15 17:03:04 (35.3 MB/s) - ‘Artec-Ultima-2000-firmware.tar.gz’ saved [6529/6529]

matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo tar xvf Artec-Ultima-2000-firmware.tar.gz
gt680xfw.usb
ePlus2k.usb
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo chown root:root ePlus2k.usb gt680xfw.usb
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo chmod a+r ePlus2k.usb gt680xfw.usb
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 05:07:51 pm
Check carefully the file name in your Downloads directory - is it all lower case or does it have any capitals?  Let me know.
Try copying the file name listed in Downloads (in the terminal: highlight the name then Ctrl+Shift+c) and paste that into the sudo command instead of typing exactly what I've written in the command.  Does that make sense?

It's all lower case Keith. Ok will try now what you just suggested.
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 05:10:03 pm
This is what msg in terminal said when copied it in:

matildaw@ASUS-X102BA ~ $ /home/matildaw/Downloads/ps1fw.usb
bash: /home/matildaw/Downloads/ps1fw.usb: Permission denied
matildaw@ASUS-X102BA ~ $

Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 05:13:32 pm
I just don't get why it won't work. I've got simple scan on this netbook, light on scanner is on when plugged into it, and it worked on the old Mint netbook I gave to my mate Dave.
Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 05:29:25 pm
OK.  So the file is probably still in your Downloads directory and it probably needs the file owner to be changed to you. 
Try:
Code: [Select]
sudo chown matilda Downloads/ps1fw.usb
then
Code: [Select]
sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx 
Note it's now cp not mv!
Then try your scanner.

Rich is more knowledgeable than I am so he might be better able to advise. 
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 05:41:50 pm
matildaw@ASUS-X102BA ~ $ sudo chown matilda Downloads/ps1fw.usb
[sudo] password for matildaw:
chown: invalid user: ‘matilda’
matildaw@ASUS-X102BA ~ $



No still nothing! What is up with this netbook?! It doesn't like this scanner.  :-\
Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 05:45:19 pm
Please show the result of:
Code: [Select]
ls -l ~/Downloads/ps1fw.usb
Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 05:55:40 pm
Sorry:  I typed your name incorrectly.  Please post the output from:
Code: [Select]
sudo chown matildaw Downloads/ps1fw.usb
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 06:05:07 pm
Please show the result of:
Code: [Select]
ls -l ~/Downloads/ps1fw.usb

matildaw@ASUS-X102BA ~ $ ls -l ~/Downloads/ps1fw.usb
-rw-rw-r-- 1 matildaw matildaw 7986 Mar 15 16:53 /home/matildaw/Downloads/ps1fw.usb
matildaw@ASUS-X102BA ~ $
matildaw@ASUS-X102BA ~ $


Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 06:06:28 pm
Sorry:  I typed your name incorrectly.  Please post the output from:
Code: [Select]
sudo chown matildaw Downloads/ps1fw.usb

matildaw@ASUS-X102BA ~ $ sudo chown matildaw Downloads/ps1fw.usb
[sudo] password for matildaw:
matildaw@ASUS-X102BA ~ $


Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 06:10:06 pm
Yes; the command showed that you are the owner. 
Now try again:
Code: [Select]
sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx
and keep fingers crossed!
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 09:17:58 pm
matildaw@ASUS-X102BA ~ $ sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx
[sudo] password for matildaw:
matildaw@ASUS-X102BA ~ $



Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 09:19:41 pm
That's encouraging.  Does your scanner work now?
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 09:23:06 pm
THE SCANNER WORKS!!!   ;D

100 gold stars for you Sir!

Many thanks!

I tested it and it saved the scan as a pdf. I presume I can save it as a jpeg?

I think when I used to scan it would save as a jpeg, or perhaps I forgot to set it to picture when I did the test.
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 09:24:37 pm
I have little idea of what those sudo commands do by the way. I have no programming skills lol, I just follow instructions.
Title: Re: Scanner not working
Post by: Keith on March 15, 2020, 09:35:42 pm
Wonderful! 

If you can't save as JPG then you can always convert the PDF file to JPG - let me know if you need to do that.

SUDO stands for Super User DO.  It's for doing things that change files that are important for the machine to work - that's why sudo commands ask for your password.
The sudo chown matildaw Downloads/ps1fw.usb command changed the ownership of the downloaded file to you (change ownership)
The sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx. command simply copied the missing file, from Downloads to the sane scanner directory.

You can now delete the file from Downloads:
Code: [Select]
 rm ~/Downloads/ps1fw.usb
Title: Re: Scanner not working
Post by: Melissa on March 15, 2020, 09:39:55 pm
Wonderful! 

If you can't save as JPG then you can always convert the PDF file to JPG - let me know if you need to do that.

SUDO stands for Super User DO.  It's for doing things that change files that are important for the machine to work - that's why sudo commands ask for your password.
The sudo chown matildaw Downloads/ps1fw.usb command changed the ownership of the downloaded file to you (change ownership)
The sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx. command simply copied the missing file, from Downloads to the sane scanner directory.

You can now delete the file from Downloads:
Code: [Select]
 rm ~/Downloads/ps1fw.usb

Oh yeah, I got links saved for online file converting, so I can do that thanks. Oh I see- you have cleared up the sudo mystery for me lol.
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