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Linux Support / Not seeking help really, just an observation
« on: April 28, 2021, 10:36:38 am »
I have been using Linux Mint and Ubuntu now exclusively for about ten years. I love them.....apart from the never ending, constant inability of all the Linux systems I have used to talk to printers wirelessly. It drives me round the bend, totally inconsistent, sometimes they'll print, sometimes not - I have had Brother, HP, Epsom and Canon, inkjet and laser....easy to print? Not on your nelly! When are the developers going to borrow a leaf from Microsoft and develop an o/s that automatically  speaks to all printers at ALL times. As for wireless scanning? FORGET IT! I have totally given up on THAT one!
Is this one reason why Windows has universal appeal?
We are not all geeky IT boffins who talk only in binary - we are customers who just want a computer to do it's job without the hassle of messing around all day pleading and begging it to perform.
Linux please take note.

Linux Support / New Computer Problems With Mint 19.3
« on: March 09, 2020, 11:01:02 am »
Bit of help needed please. I have been using Mint  for about 10 years now. I recently bought a new laptop and installed 19.3 over the Win 10 and I can't access the internet using wifi, however, Xubuntu connects with no problem. There are other issues like screen backlight commands won't work and all the desk top icons and fonts are very small, though these are low priority at the moment. I like the Xubuntu but I would like to use 19.3 as an option - any ideas Please?

I have taken this s/shot if it helps:

[email protected]:~$ inxi -Fx
System:    Host: graham-NL40-50CU Kernel: 5.3.0-40-generic x86_64
           bits: 64 gcc: 7.4.0
           Desktop: Xfce 4.12.3 (Gtk 2.24.31) Distro: Ubuntu 18.04.4 LTS
Machine:   Device: laptop System: Notebook product: NL40_50CU serial: N/A
           Mobo: Notebook model: NL40_50CU serial: N/A
           UEFI: INSYDE v: 1.07.06TPCS date: 09/14/2019
Battery    BAT0: charge: 16.2 Wh 42.3% condition: 38.3/36.2 Wh (106%)
           model: Notebook BAT status: Discharging
CPU:       Quad core Intel Core i5-10210U (-MT-MCP-)
           arch: Kaby Lake rev.12 cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 16799
           clock speeds: max: 4200 MHz 1: 800 MHz 2: 833 MHz 3: 852 MHz
           4: 890 MHz 5: 835 MHz 6: 837 MHz 7: 847 MHz 8: 830 MHz
Graphics:  Card: Intel Device 9b41 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.20.5 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: [email protected]
           OpenGL: renderer: Mesa DRI Intel UHD Graphics (Comet Lake 3x8 GT2)
           version: 4.5 Mesa 19.2.8 Direct Render: Yes
Audio:     Card Intel Device 02c8 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k5.3.0-40-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169 port: 4000 bus-ID: 01:00.1
           IF: enp1s0f1 state: down mac: 80:fa:5b:76:35:63
           Card-2: Intel Device 2723 driver: iwlwifi bus-ID: 06:00.0
           IF: wlp6s0 state: up speed: N/A duplex: N/A mac: f8:e4:e3:23:3e:ee
Drives:    HDD Total Size: 128.0GB (6.7% used)
           ID-1: /dev/sda model: 128GB_PCS_2.5"_S size: 128.0GB
Partition: ID-1: / size: 117G used: 8.0G (8%) fs: ext4 dev: /dev/sda2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 39.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 238 Uptime: 10 min Memory: 954.3/7654.5MB
           Init: systemd runlevel: 5 Gcc sys: N/A
           Client: Shell (bash 4.4.201) inxi: 2.3.56
[email protected]:~$

Though I use Linux I am not very tech savvy so a simple explanation would be appreciated! Many thanks.

P.S. Ubuntu also will not auto connect either.

Linux Support / Mint 19.3 Disappointment - Not solved afterall!
« on: January 14, 2020, 09:13:50 am »
I recently upgraded to Mint 19.2 then 19.3 from Mint 17 and I am really disappointed with it, especially the newer 19.3. Boot up is ok, 40 seconds but during a session it always gets progressively slower - I'm really fed up with the sight of the never ending whirlygig when loading up a new window or at the beginning and during a video. I replaced the HDD with an SSD, with a fresh installation of M19.3, hoping that would help also I have done the recommended tweaks for a new installation. M17 ran like a Swiss watch, I really miss it and regret this 'upgrade'.

Can someone recommend something better than this ponderous o/s, back to M18 perhaps? It reminds me of the bad old days of Microdaft on dial up!

(HP Probook 455G2 8Mb 960Mb SSD)

Linux Support / Which SSD?
« on: October 09, 2019, 11:16:32 am »
I have an HP Probook 455 G2 + exclusive Mint 19.2, the HD is getting noisy so I would like to replace it with an SSD, any recommendations please?

Linux Support / Upgrading LM 17.3? [Solved]
« on: July 31, 2019, 10:44:16 am »
I use 17.3 exclusively but I gather that it is no longer supported so what are my options for upgrading to the latest version of LM or would I have to do a fresh installation of whatever is best?

Hello, I've recently bought a Brother DCP1610W mono laser printer/scanner, I am using Mint 17.3 Rosa. The printer works perfectly via WiFi but I can' get the scanner to work either via USB or WiFi. Please help!

Linux Support / Firefox crashing after update. [Solved]
« on: January 25, 2018, 10:55:53 am »
I have Mint 17.3 Rosa 64bit and did a recommended update on Firefox yesterday,  since then Firefox keeps crashing with the following idiotic message: 'Gah. your tab has just crashed'. It then invites me to report this to them etc. Can you advise me how to fix this - preferably reverse the update so that Firefox can work properly again?

I am thinking of buying this HP as I need a backlit keyboard. It has preinstalled Win 7. I currently use Mint 17.3 exclusively will there be any problems installing Mint on to it?

Edit: Problem sorted.

Linux Support / Update showing error - what does it mean? [Solved]
« on: October 09, 2017, 10:03:57 am »
Hello - I tried to install 4 updates in Update Manager today and I got these 2 error messages:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

What action should I take?

Thank you.

Linux Support / Problems with Updates
« on: September 12, 2017, 05:43:29 pm »
The update shield on my Mint 17 panel is showing a red cross, when I click it I get  a long column of various 'W:Failed to fetch Hash Sum mismatch
It keeps appearing, other updates seem to be installed ok. It does say that some index files failed to download. They have been ignored or old ones used. How can I get rid of this please?

Linux Support / How do you actually use WINE?
« on: June 26, 2017, 09:18:50 am »
As the title asks... I have been an exclusive Mint user for about ten years now, I am not particularly computer literate but love Linux. However, occasionally I have tried to use MS compatible software, I have downloaded WINE to do this, got it out of the software repository actually, but come up against  'a brick wall'  when I try to use WINE.

There are no basic instructions - I just would like to be told in simple language how to go about using it to access the Windows files. I fiddle and fart around with it for ages, receive loads of  unintelligible error messages so end up deleting it - Please help! 

Linux Support / iesnare and mpsnare spy cookies
« on: March 23, 2017, 10:22:05 am »
Last August I posted about concerns I have about spy cookies iesnare and mpsnare being installed on my computer. I added 'Better Privacy' to Firefox as advised and I thought all was well. However, I did a routine search and the following came up:

 $ locate iesnare
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
[email protected] ~ $ locate mpsnare
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/chromium/Default/Pepper Data/Shockwave Flash/WritableRoot/#SharedObjects/4CRH7AF4/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
/home/graham/.config/freshwrapper-data/Shockwave Flash/WritableRoot/#SharedObjects/X6Y994R2/
[email protected] ~ $

It looks to my untrained eye that I have still got the 2 cookies, certainly on Chromium which I very rarely use. 'Better Privacy' is active on Firefox but how can I rid my computer of these cookies and, crucially, ensure they never come back, please?

Linux Support / Which Printer is Best for Mint 17.2
« on: February 02, 2017, 02:44:38 pm »
Hello, my Canon Pixma has died and I need a new, basic mono laser printer to run off my HP ProBook with Mint 17.2. An inkjet recommendation would be of interest also.  I don't want to spend a lot as I do very little printing.

Thank you.

Linux Support / Adobe Flash Player
« on: September 06, 2016, 05:52:27 pm »
I have Mint 17.2 64 bit. Up to today I have been able to play videos on the BBC News site without any problem. Today  when I tried to play one I get a message saying Flash player needed to play this video - download now. When I click the download nothing happens. I can't understand why this  has happened, as far as I know I haven't altered anything. Is there an alternative video play I can use? I would appreciate some advice. Thank you.

Linux Support / How to check for existence of a file on Mint?
« on: August 24, 2016, 08:38:06 am »

I visit betting sites and have heard that there is a file or cookie called IEsnare which some bookies install on customers' computers to track their betting activity. How do I check and remove the possible existence of this please?  I have Mint 17.

Thank you

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