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Messages - Rich J

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General Discussion / Re: Alternative to Linux Lite
« on: June 16, 2017, 08:13:09 am »
Hi - If you like Mint then take a look at Mint XFCE.  It's a stripped down version that still has all the essentials included and runs well on older machines.  Comprehensive details here -

Alternatively, Peppermint is another good choice.

HTH, Rich

Btw - +1 for upping the RAM if possible - put your machine details into a site like Crucial (for instance) and it will show compatible memory and prices.

Printers and Scanners / Re: Which Printer is Best for Mint 17.2
« on: February 04, 2017, 09:22:34 am »
If it's any help, Google turned up this at Argos -

It's a laser mono all-in-one at a very good price - BUT - before you purchase any new printer remember that they all will come with 'starter' cartridges ie: very little ink/toner in them and the cost of replacements will make your eyes water!  (I speak from experience!)

I found these guys in Birmingham who are the market leaders in refilling toner cartridges - U Refill Toner Ltd - and it would be well worth it to give them a ring for advice as to the best/easiest printer to buy.  I didn't, unfortunately and ended up with a printer that was a tricky beggar but they still sorted me out at a fraction of the cost of new replacements.  I must stress that I have no interest in this firm whatsoever other than a very satisfied customer.

Hope this helps


Printers and Scanners / Re: Samsung Easy Printer Manager
« on: December 22, 2016, 09:44:16 am »
Ok - thank you anyway  ;)


Printers and Scanners / Samsung Easy Printer Manager
« on: December 17, 2016, 05:11:26 pm »
Back again!

Samsung have the aforementioned available for Windows and MAC but not for Linux.  I've downloaded the .zip file (for MAC) in the hope there maybe a way to get it (or the Windows version) to work in Linux?  What do you think?

It's a useful utility as you can do cartridge and page count re-sets with the info in it - a real bone of contention with Samsung printers as they seem to produce error messages long before the life of the component (or the toner) has run out!

Thanks in advance,


Printers and Scanners / Re: Samsung C410 Laser Printer Update (Solved)
« on: December 17, 2016, 05:03:14 pm »
Hi Mark - You can hold off on the new instructions as I think (?) I've sorted the problem......  I decided to go ahead and give the printer a thorough clean and service anyway as it couldn't make things worse and it seems to have done the trick. 

Removing and dismantling the Imaging Drum unit was the key - a bit fiddly and you have to be careful but there are several 'how-to' videos available for anyone who wants to try it.  (Just 'Google' your printer model number and 'cleaning' for full instructions)

I was amazed at how much waste toner there was in the receptacle, given how little printing has actually been done with this machine.  The manufacturers must be laughing all the way to the bank.  ::)  The waste had built up so much that the drum was touching it (on the back-side, so to speak) and must have been picking up the waste while still hot from the laser, hence the streaking.  Anyway, all test prints have come up clean and correct so I've marked this as solved but will monitor printing and come back again if necessary.

I'll start a new thread regarding the 'Samsung Easy Printer Manager' as this is a separate issue anyway.

Thanks again for the help - invaluable as always!  ;)



Printers and Scanners / Re: Samsung C410 Laser Printer
« on: December 14, 2016, 08:36:43 am »
No, if its printing properly directly from the printer it's probably OK and sounds like a driver issue.

I'll try to type up different instructions either later tonight or tomorrow.

That would be great, thank you!  No rush .... ;)

Printers and Scanners / Re: Samsung C410 Laser Printer
« on: December 13, 2016, 03:57:07 pm »
Thanks Mark - I've run the commands exactly and everything has re-installed ok with the printer being found automatically.  Running test sheets through has produced exactly the same result as before -
Printing from the computer gives - Blank document - no smearing, B&W text document - smearing, Colour document - smearing

Printing directly from the printer (B&W text) gives - no smearing......... ???

Now I'm stumped!  Logically, if there was rogue toner floating about in the printer, then it would pick up on any sheet passed through, but it doesn't, only when there is a call for text.

Perhaps I should bite the bullet and do a complete strip and clean, unless you could suggest anything else to try?

Thanks again for the help.


Printers and Scanners / Re: Samsung C410 Laser Printer
« on: December 12, 2016, 10:49:35 pm »
How did you install the drivers for your printer in the first place ?

from here:

What's the output from:
Code: [Select]
dpkg -l | grep slud
Code: [Select]
dpkg -l | grep -i samsung

Mark, I followed your instructions from the post on this forum dated 29th April 2016 (Samsung Xpress C410W) - I tried to copy/paste the link but it wouldn't take, for some reason?

Info as requested -

dpkg -l | grep slud
richard@richard-Ei-306 ~ $ (no info returned)

dpkg -l | grep -i samsung
ii  printer-driver-splix                       2.0.0+svn315-2fakesync1                             i386         Driver for Samsung and Xerox SPL2 and SPLc laser printers
richard@richard-Ei-306 ~ $

Hope this helps?


Printers and Scanners / Samsung C410 Laser Printer Cleaning (Solved)
« on: December 12, 2016, 05:01:05 pm »
Hi All!  This is a (sort of) follow up to my last, aborted, post!

My Samsung printer has suddenly decided to play up - it's now producing multi-colour vertical streaks on the printed page.  I've researched the net and found many 'reasons why' videos and have given the printer as thorough a clean (inside and out) as I can - including emptying the waste tank - without (yet) dismantling any internal components .  I refilled all the toners about 3 months ago and it has run fine since, so I'm reasonably sure they aren't the issue.

After cleaning the printer and to test it, I've run a blank page document through it and there's no streaking.  I've then run a simple b&w text document through and it streaks in colour and lastly run a multi-colour document through and again, it streaks.  It seems that when the printer is asked (by the computer) to actually print something, it is dragging in unwanted toner from somewhere. 

I conclude that it is either a) there is residual toner powder within the machine that needs removing, or b) the printer software is somehow corrupted and is asking for colour when none is required?

My suspicion is b) because if I print an info page directly from the printer's control buttons it prints out fine with no streaking......!  Weird?  I'd prefer to run through any software options first before stripping the printer so any advice from your good selves would be welcome!

So - how do I remove, then reinstall all of the CUPS software and print manager software on my machine? 

Then - Samsung have an 'Easy Printer Manager' available (but not in Linux - no surprise) but they do a MAC version.  I've downloaded it's zip file as standby and wonder if there's away to run it on my machine (Linux Mint 17)?  This would be very useful as you can do printer component re-sets with it which aren't available otherwise.

Thanks in advance and a very merry Christmas to one and all!


Printers and Scanners / Printer not found (Abandoned)
« on: December 08, 2016, 08:07:03 pm »
Ignore this - I'm an idiot!!!

General Discussion / Re: Possible move to Linux
« on: September 23, 2016, 08:48:46 am »
It's tough given that there are so many variations on Linux available, choosing the best one for me is clearly going to take time./quote]

Hi!  And welcome to the forums!

Try to see this as a positive.  Linux is 'yours' in a way that Windows can never be.  You never 'own' Windows, only 'rent' it (pay for a licence to use it) and you have to renew that licence every time a new version comes out.  Plus, you have to accept that whatever the MS developers decide you will have, you will have! No choice.

With Linux you are free to do with it what you will and tailor it to your own, particular, requirements.  This is the reason why there 'seem' to be so many Linux distributions - someone will take a distro as a starting point, add to it, tweak it, strip out stuff they don't need then 'put it out there' for others to use. You can install it on any (usually most) machines that will take it and pass it on to whoever you want without fear of prosecution!  In reality, most Linux users become developers of a sort without even realising they are doing it, merely by adding a different version of, say, a photo manipulating package or even changing their browser. 

Linux isn't one thing, it's many, because it is constantly evolving, refining and moving forwards. It is a fast, secure and dynamic system with built-in security that Windows can only dream of.   Glitches (there will be some!) can be overcome swiftly by posting a request for help and following the instructions given - usually a simple matter of copy/pasting into a command line window.

As a starting point, go for a mainstream distro as per Mark's recommendation.  Try it out first on a USB stick, or via dual-booting, or on a redundant machine, if you have one.  Once you get the hang of it - it won't take long - then you too will see it for the remarkable system that it is!


BTW - I'm no expert on Linux nor have any connection to any system or development!  I'm just a 'bog-standard' computer user that switched from Windows about 5 years ago and have never regretted it.

General Discussion / Re: prospective linux user
« on: September 14, 2016, 08:54:56 am »
Thanks again Mark. More useful  info to be filed. Are you familiar with the supplier Entroware?

Hi Osmond and welcome to the forum!

For Entroware, see here -

Before you go shelling out on a new piece of kit, have you got a redundant Windows machine sat gathering dust? Or a relative/friend who might pass one on?  I'm writing this from a 10yr old ex Vista desktop with Windows gone and Mint 17 installed - does everything I need and more with no major hassles.  Ditto an even older ex XP laptop........... ;)

With reference to your 1st post - in my opinion you would learn more about Linux (and faster) by installing an OS yourself rather than going for one pre-installed.  It's really quite straightforward these days, especially with the more 'mainstream' OS's and if you do encounter any hiccups, then this site is the 'go to' for advice, in the first instance.

Just keep in mind that Linux is NOT Windows - and is all the better for it!  It works differently 'under the hood' but to all practical purposes, browsing/document writing/spreadsheets etc etc, is just the same.  Also you can forget the need for antivirus and the like - yes, really!

There are, literally, hundreds of different incarnations of Linux and that can be quite daunting to a 'newbie'!  Try to see that as an advantage.  With Windows you 'get what you are given', ie no choice; with Linux, you are free to choose whatever suits you and your particular needs and can modify, remove and install any and all of it as you desire.  Plus the fact it's free..........

Research, ask as many questions as you like before you make up your mind on what to do and I'm sure all will be well as it has been for those of us who have gone through exactly the same process before you.

Good luck!


General Discussion / Re: Going over to Linux
« on: July 12, 2016, 09:21:47 am »
Once more, thank you Mark,

I appreciate you taking the time to produce a comprehensive explanation, even though I have needed to read it twice to begin to get the picture - but that's my failing. :-[ And as such I have copied and pasted it to a text document for future reference.

I'll watch the Youtube videos as you suggest, especially Peppermint7.

You state: "Consider this ..
there are the heavyweight but easy to install/use distros such as Mint, Ubuntu, openSUSE, Fedora, etc.
there are the heavyweight but easy to install/use distros such as Peppermint, LXLE, Linux Lite, Xubuntu, Lubuntu, etc."

In the mention of heavyweight, above, might one of those descriptions be 'lightweight'? I don't wish to be pedantic, just certain.   


Excuse me butting in.........  I think the second reference should be "lightweight" and is a typo.

As Mark states, at first things can be a bit confusing but try to see this as an advantage rather than a disadvantage. 

With Windows, you 'get what you are given', decided upon by others, which may, or may not, suit your needs.  Microsoft is a commercial company that relies on it's customers to periodically renew their purchasing in order to remain in business - after all, if MS made a 'perfect' system, we wouldn't need to renew it again, ever.  You never 'own' Windows.  Linux is very different, in that regard.  Once you have decided on which distribution you want, you are then completely free to do whatever you want with it.  You can add or remove any programs, develop your own (if you have the skills) and pass it on to others to share.  All without fear of being hauled into court!  Linux is 'yours'.

Linux, in all it's forms is very secure.  There is no need for anti-virus (though it is available for those who really don't 'believe'  ::))  There is no need for constant 'housekeeping', as the way Linux writes to disk is very efficient in the use of space.  There are, literally, thousands of programs to choose from that you can add (for free) and thus have a system 'tailor-made' to suit your own, specific requirements.

The price you pay is not monetary (though contributions, at your discretion, are always welcome), it is in needing to learn a new way of doing things but this is nowhere as difficult as some might claim.  Once you have got your head around it, (and it won't take long) you begin to realise what a fantastic system Linux is.  ;)

Welcome to Linux and good luck!



Hi woodruffsdad and +1 for welcome to the forums!

Nothing to add really to what Mark has already advised except that if you go for a 'Mint' variant (the full-blown version with either Cinnamon/Mate/Unity desktop environments) - they can be pretty 'weighty' and may be a bit slow on your machine.  (Of course, this may not be a particular problem to you).  Mint does a 'lightweight' version with the XFCE desktop which works very well on older hardware - my own (ancient) ex-XP laptop has just that (Mint 17.1 XFCE) and it runs very well.  Peppermint will fly!  As with most Ubuntu-based distributions, it's very easy to add or remove programs that you may like and the choice is practically endless!  Linux is really a great world to get involved in!

If you can, download your distribution of choice via a LAN cable from your router to your machine as wireless can sometimes be patchy and corrupt the files.  By that I mean cock up the data - NOT introduce a virus!  Oh, and always download from a trusted source - this is what makes Linux such a secure system.  ;)   There will be a learning curve - Linux is definitely NOT Windows - but a little perseverance will see you ok.  I've been exclusively Linux for about 5 years now and have never regretted switching from Windows. 

Most of the major distributions' forum sites are good but some can be huge making solving your particular issue difficult insofar as the time taken to reply.  This site is excellent, so you've come to the right place to start!

Best of luck - I'm sure you won't be disappointed!



General Discussion / Re: Streaming Apps
« on: May 27, 2016, 07:38:42 am »
If I have time I'll take a look at it myself tomorrow and get back to you.

No worries!  And thanks again for your time...... ;)

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