Yes:  very sad about Mark - he helped me a lot to get to grips with Linux.

Peppermint 9 is nice and is based on Ubuntu, I think, and I am guessing that Mint is very similar.   So I would suggest going ahead and trying it as it's unlikely to do any harm. 
But remember that I am no expert!

Let us know how you get on.

It's tragic is what it is Keith- he was only 59! His illness sounds scary ( I hope it wasn't that new virus from abroad--). Mark helped me tons over the years with using Linux.

I'll try that link tomorrow afternoon  as I'm on my Chromebook and not got the netbook set up and going into bed soon.

Graeme had sent me a link to some firmware but I was too late getting to save it ( it had a time constraint on it), so I hope he'll be able to resend it to me.

Yes, Mint is similar. I was using that distro on a Dell netbook for a few years ( but the netbook is no longer updateable so I gave it to my mate Dave for typing up documents on).

I'm not sure what Linux flavour you are running, but this link for Mint may well solve you problem - and it has good instructions.
Installing Packard Bell Diamond 1200 Plus Scanner Driver
https://forums.linuxmint.com/viewtopic.php?t=150579

Keith

I have Peppermint 9 Keith- would that be compatible?

I'm still looking for help getting my scanner working. I'll keep coming on here to see if anyone replies, many thanks.

Ok check you private messages I've sent you a link to the firmware file you'll need to get your scanner working, post back here once you have the file downloaded




Graeme

Have done. Sorry re yesterday, forgot workmen were coming, so didn;t get chance to come on the forum.

Neither of these additional problems really fall under the title "Odd thing going on with ITV player- won't play on my Peppermint netbook" .. new topics with descriptive titles please.

True lol. I'll ask him if he's got those things to work then start topics if he hasn't.

Sorry I took an age getting back to you guys; it's been one thing after another.

matildaw@ASUS-X102BA ~ $ sudo apt-get install sane-utils
[sudo] password for matildaw:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  ca-certificates-mono cli-common dcraw fotoxx-common libchamplain-0.12-0
  libchamplain-gtk-0.12-0 libclutter-gtk-1.0-0 libgdiplus libglib2.0-cil
  libgtk2.0-cil libimage-exiftool-perl libmime-charset-perl
  libmono-addins-gui0.2-cil libmono-addins0.2-cil libmono-cairo4.0-cil
  libmono-corlib4.5-cil libmono-i18n-west4.0-cil libmono-i18n4.0-cil
  libmono-posix4.0-cil libmono-security4.0-cil libmono-sharpzip4.84-cil
  libmono-system-configuration4.0-cil libmono-system-core4.0-cil
  libmono-system-drawing4.0-cil libmono-system-security4.0-cil
  libmono-system-xml4.0-cil libmono-system4.0-cil libposix-strptime-perl libsombok3
  libunicode-linebreak-perl linux-headers-4.15.0-43 linux-headers-4.15.0-43-generic
  linux-image-4.15.0-43-generic linux-modules-4.15.0-43-generic
  linux-modules-extra-4.15.0-43-generic mono-4.0-gac mono-gac mono-runtime
  mono-runtime-common mono-runtime-sgen
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  libfile-copy-recursive-perl update-inetd
Suggested packages:
  unpaper
The following NEW packages will be installed
  libfile-copy-recursive-perl sane-utils update-inetd
0 to upgrade, 3 to newly install, 0 to remove and 430 not to upgrade.
Need to get 220 kB of archives.
After this operation, 702 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 libfile-copy-recursive-perl all 0.40-1 [16.9 kB]
Get:2 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 update-inetd all 4.44 [18.1 kB]
Get:3 http://gb.archive.ubuntu.com/ubuntu bionic-updates/main amd64 sane-utils amd64 1.0.27-1~experimental3ubuntu2.2 [185 kB]
Fetched 220 kB in 0s (1,518 kB/s)   
Preconfiguring packages ...
Selecting previously unselected package libfile-copy-recursive-perl.
(Reading database ... 421576 files and directories currently installed.)
Preparing to unpack .../libfile-copy-recursive-perl_0.40-1_all.deb ...
Unpacking libfile-copy-recursive-perl (0.40-1) ...
Selecting previously unselected package update-inetd.
Preparing to unpack .../update-inetd_4.44_all.deb ...
Unpacking update-inetd (4.44) ...
Selecting previously unselected package sane-utils.
Preparing to unpack .../sane-utils_1.0.27-1~experimental3ubuntu2.2_amd64.deb ...
Unpacking sane-utils (1.0.27-1~experimental3ubuntu2.2) ...
Processing triggers for ureadahead (0.100.0-21) ...
ureadahead will be reprofiled on next reboot
Processing triggers for systemd (237-3ubuntu10.21) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
Setting up libfile-copy-recursive-perl (0.40-1) ...
Setting up update-inetd (4.44) ...
Setting up sane-utils (1.0.27-1~experimental3ubuntu2.2) ...
Adding saned group and user...
Adding user saned to group scanner
Processing triggers for ureadahead (0.100.0-21) ...
Processing triggers for systemd (237-3ubuntu10.21) ...
matildaw@ASUS-X102BA ~ $ scanimage
[gt68xx] Couldn't open firmware file (`/usr/share/sane/gt68xx/PS1fw.usb'): No such file or directory
scanimage: open of device gt68xx:libusb:005:002 failed: Invalid argument
matildaw@ASUS-X102BA ~ $ scanimage -L
device `gt68xx:libusb:005:002' is a Mustek BearPaw 1200 CU flatbed scanner
matildaw@ASUS-X102BA ~ $ sudo scanimage -L
device `gt68xx:libusb:005:002' is a Mustek BearPaw 1200 CU flatbed scanner
matildaw@ASUS-X102BA ~ $ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x04f2/0xb404 at 002:003: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x03eb/0x843d at 004:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x0000/0x3825 at 003:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x05d8, product=0x4002, chip=GT-6801) at libusb:005:002
could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
matildaw@ASUS-X102BA ~ $ sudo sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x05d8, product=0x4002, chip=GT-6801) at libusb:005:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
matildaw@ASUS-X102BA ~ $

If this is Peppermint, look in the system tray (bottom-right of screen by the clock), and you'll see a shield shaped icon (probably with a blue circle in it at the moment, signifying you have updates waiting) .. click that icon.

In the resulting window, click the "Refresh" button.

When it's finished refreshing, click the "Install Updates" button.
(enter your password when prompted, and click "OK")

When updates have finished (indicated by the window closing and the shield icon in the system tray now having a green tick), REBOOT.
(you don't normally need to reboot after updates, only if you got an updated kernel .. but you probably did, so reboot now)

Once rebooted, try ITV Player (works for me in Firefox).

---

And from now on, run updates every now and again (weekly, or whenever you see the blue circle in the shield icon would be good)

.

Thanks will try that later. I think that explains why ITV.com works on the Chromebook as it was recently updated ( its last one as I mentioned in another thread).

Thank you Mark, I'll do that later ( after my mate Dave has been and gone and cleaned my pet rats' cage out lol). i'm on the Chromebook right now, so will have to set up the netbook.