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Messages - Melissa

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1
Oh, I have another enquiry for you Mark. I mentioned I gave Dave the Mint Dell netbook. I couldn't get it to connect to my wi fi ( the last time I did I was on Talk Talk but I switched to EE a few months ago) and I went to the network manager but EE did not automatically get scanned, so I couldn't figure out what to put into the boxes to make it connect. What would I do to make it connect? Secondly, the sound doesn't work ( and it isn't set to mute).

2
If this is Peppermint, look in the system tray (bottom-right of screen by the clock), and you'll see a shield shaped icon (probably with a blue circle in it at the moment, signifying you have updates waiting) .. click that icon.

In the resulting window, click the "Refresh" button.

When it's finished refreshing, click the "Install Updates" button.
(enter your password when prompted, and click "OK")

When updates have finished (indicated by the window closing and the shield icon in the system tray now having a green tick), REBOOT.
(you don't normally need to reboot after updates, only if you got an updated kernel .. but you probably did, so reboot now)

Once rebooted, try ITV Player (works for me in Firefox).



And from now on, run updates every now and again (weekly, or whenever you see the blue circle in the shield icon would be good) ;)

.

Thanks will try that later. I think that explains why ITV.com works on the Chromebook as it was recently updated ( its last one as I mentioned in another thread).

3
That sounds familiar Mark. I'll try that out tomorrow in daylight and get back to you on it. I kinda like the big screen for Star Trek on Netflix!

4
General Help & Advice / Re: Scanner not working
« on: October 10, 2019, 08:01:44 pm »
Thank you Mark, I'll do that later ( after my mate Dave has been and gone and cleaned my pet rats' cage out lol). i'm on the Chromebook right now, so will have to set up the netbook.

5
Are you running system updates ? .. because Firefox should now be at version 69 not 66, and Chrome should be at 79 not 74

Er no, thought the netbook/Linux would just do it automatically or at the very least an update box come up. Maybe I've been using the Chromebook that much I've forgotten about updates lol. What's the best way to update?

6
Have you tried the monitor on any other hardware (to see if it's the monitor) ?

No, I only got the Chromebook and it wouldn't work on that I expect.  I think it was just the settings, as some box came up when I plugged it back in later asking me to choose a setting ( one screen, dual screen etc). Might be that I need a better package on the netbook for screen settings? There's the monitor settings but once they are both on it seems to be too late to choose the Dell monitor. I think it's due to the time it takes to power up the netbook- the big monitor is faster to boot up obviously.

7
General Help & Advice / Re: Scanner not working
« on: October 10, 2019, 10:53:51 am »
What says "unable to connect" ?

What's the make/model of scanner ?

How is the scanner connected ?

Simple Scan on the Asus notebook/netbook says it can't connect. The scanner is the same one I had been using on the old Mint Dell netbook ( which I have now given to my mate Dave as he needed a small laptop to type up documents on). It's an old one but still in good nick and was working great on the Mint netbook. It's a Packard Bell Diamond 1200. Just plugged into the netbook via a USB cable.

8
matildaw@ASUS-X102BA ~ $ dpkg -l | grep "google-chrome\|firefox"
ii  firefox                               66.0.4+build3-0ubuntu0.18.04.1                  amd64        Safe and easy web browser from Mozilla
ii  firefox-locale-an                     66.0.4+build3-0ubuntu0.18.04.1                  amd64        Aragonese language pack for Firefox
ii  firefox-locale-en                     66.0.4+build3-0ubuntu0.18.04.1                  amd64        English language pack for Firefox
ii  google-chrome-stable                  74.0.3729.131-1                                 amd64        The web browser from Google
ii  peppermint-firefox-themer             9.0.0.1                                         all          Peppermint Firefox theme locker.
matildaw@ASUS-X102BA ~ $



9
After leaving it off then plugging it in after the notebook had been on about an hour it then decided to work. Since both my computers acted up tonight must have had Gremlins! But any advice on the best and fastest way to connect the monitor to the notebook gratefully received!

10
General Help & Advice / Scanner not working
« on: October 08, 2019, 09:16:16 pm »
Hey guys can't get my scanner to work on my netbook, Asus Peppermint latest version. It says unable to connect.

11
I can't even try and see if it works as there is no arrow to click onto the videos on either Firefox or Chrome. I already had done the settings in the preferences.

12
If you remember guys I bought a Dell monitor to plug into my Asus notebook that runs on the latest Peppermint distro. Last time I plugged it in it would immediately go live; that is the desktop comes on it with all the icons and I can use it ( go online, open files etc etc). Now the desktop comes on but with no icons. I just get my desktop itself but nothing else. It isn't live. The desktop is only live on the Asus notebook. I have tried doing the following:

Powering up the notebook, then plugging in the monitor/on

Powering up the notebook with the monitor already plugged in, switched on

Rebooting the notebook with the monitor plugged in/on

None of this works.



13
Sorry for very late reply Mark, been that busy and not using netbook. I'll try that later as I have it on sleep mode. My Chromebook went to white screen and had to google what to do ( reset)- it's working now, phew.

14
I went here
https://www.itv.com/hub/sanditon
and it worked for me in Firefox and Chrome.

So what exactly is it asking you for ?

Here is the page asking for new settings to be checked.

https://help.itv.com/hc/en-us/articles/360004308253-How-do-I-update-my-browser-settings-to-be-able-to-play-content-

I've done all that but would not work on the Peppermint netbook.

15
Something weird is going on with ITV player guys. It asks for me to tick some setting in my browser ( I use Chrome but also have Firefox on it) so it will stream. I did it in Chrome and it still said to tick that setting, so I tried it in Firefox, ticked the setting but it did the same thing as well. Yet it works on my Chromebook.

I had the netbook/notebook on all day yesterday as my Mum came for lunch and I thought she might wanna watch something , so set it up as I have the large Dell monitor for it now. She didn't, but I kept it running anyway for music, and decided to leave it on after she went, instead of using the Chromebook. I fancied watching that new period drama Sanditon, but ITV player has gone odd with this new setting.

I won't use the monitor/netbook that much for watching things ( it's more for me using it to do online tutoring and to do photo editing) but it's nice to have the option if I want to watch something on a bigger screen. BBC iplayer works on the netbook fine.


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