Author Topic: Bitdefender GUI fails to start solved  (Read 20633 times)

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Offline Tramlink

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Bitdefender GUI fails to start solved
« on: June 26, 2012, 05:17:38 pm »
Yes we know all the pros and cons of virus programs in Linux but I like to scan incoming emails and other files that come from windows or mac systems.

I installed bitdefender on mint 13 (mate) 64bit.  including the GUI interface.  The GUI interface now will not start it start did the first run after installing.

Clicking on the short-cut in Menu opens a box saying virus engines starting and then nothing.  To adjust settings or update I need to use the GUI interface.

Any clues how to make it run........
« Last Edit: June 27, 2012, 12:16:47 pm by Tramlink »

Offline Mark Greaves (PCNetSpec)

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Re: Bitdefender GUI fails to start
« Reply #1 on: June 26, 2012, 05:26:05 pm »
Without wanting to install it myself ;) .. what is returned if you try to start it from the command line .. probably:
Code: [Select]
bitdefender-scanner-gui
?

[EDIT]

OK, just had a look, and it appears to get installed to /opt/BitDefender-scanner .. so instead of the above command .. try this one:
Code: [Select]
/opt/BitDefender-scanner/bin/bdgui
What is returned .. and what happens
« Last Edit: June 26, 2012, 05:49:18 pm by Mark Greaves (PCNetSpec) »
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Offline Tramlink

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Re: Bitdefender GUI fails to start
« Reply #2 on: June 26, 2012, 06:32:33 pm »
userone@office2 ~ $ /opt/BitDefender-scanner/bin/bdgui
Segmentation fault
userone@office2 ~ $

The virus engines dialogue pops up saying they are starting this closes but the main window for the Gui interface is not started.

Offline Mark Greaves (PCNetSpec)

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Re: Bitdefender GUI fails to start
« Reply #3 on: June 26, 2012, 10:34:06 pm »
OK, try this ..

Open a terminal and run:
Code: [Select]
sudo rm -v /opt/BitDefender-scanner/var/lib/scan/bdcore.so*
then
Code: [Select]
sudo su
then
Code: [Select]
cat /opt/BitDefender-scanner/var/lib/scan/versions.dat.* |awk '/bdcore.so.linux/{print $3}'|while read bdcore_so;do touch /opt/BitDefender-scanner/var/lib/scan/$bdcore_so;bdscan --update;ln -s /opt/BitDefender-scanner/var/lib/scan/$bdcore_so /opt/BitDefender-scanner/var/lib/scan/bdcore.so;done 
(copy/paste that one, as it's long)
then
Code: [Select]
exit

Now try BitDefender with:
Code: [Select]
bdgui




Read about the problem here:
http://unices.bitdefender.com/2011/11/01/bitdefender-antivirus-scanner-for-unices/
and
http://forum.bitdefender.com/index.php?showtopic=33785
and
http://forum.bitdefender.com/index.php?showtopic=30566
« Last Edit: June 27, 2012, 10:10:33 am by Mark Greaves (PCNetSpec) »
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Offline Tramlink

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Re: Bitdefender GUI fails to start
« Reply #4 on: June 27, 2012, 08:32:59 am »
Hi,  Last night read the information here-
Quote
Read about the problem here:
http://unices.bitdefender.com/2011/11/01/bitdefender-antivirus-scanner-for-unices/
and


I applied the  first fix in a root terminal and it is now working OK I would say from reading that it fixes about 75% of the systems it is applied too.

Your fix looks simpler and use of a root terminal is not required always a good thing.

Thanks as always for your assistance.

Offline Mark Greaves (PCNetSpec)

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Re: Bitdefender GUI fails to start
« Reply #5 on: June 27, 2012, 09:01:03 am »
Thanks for posting which solution worked for you .. BTW, my solution was based on that same "fix", I just laid it out differently, and added the step to first delete the bdcore.so file (FYI, that's the file that gets replaced with a newer and/or 64bit version) .. as without doing that first, it didn't work for me .. it left the Bitdefender UI working, but unable to start the scanning "engine" when I tried to scan something..  some people can obviously get away without deleting that file first, but it doesn't hurt to delete it, it's going to get replaced (with the long command) anyway :)

Can you mark the topic [SOLVED]  please .. TIA


Sorry, but I have to add this ..

For future readers .. I still don't advocate the need for anti-virus software (or indeed a firewall) in Linux .. it's not necessary unless:-
a) your Linux box services Windows boxes, as something like a mail server.
b) you are NOT behind a NAT router.
c) you are more paranoid than necessary.
;)
So I've now removed BitDefender .. I only installed it to answer this question :)
« Last Edit: June 27, 2012, 10:05:18 am by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'
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