Author Topic: Slow download  (Read 34890 times)

0 Members and 2 Guests are viewing this topic.

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #30 on: July 14, 2013, 12:50:44 pm »
Erm .. Like I said, 4 things spring to mind ;)
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Emegra

  • Guest
Re: Slow download
« Reply #31 on: July 14, 2013, 08:37:43 pm »
Quote
a) is there an option in your superhub to switch from "tkip" to "aes" encryption .. or even to drop encryption altogether and switch from WPA2 to WEP ? (even just to test)
OK I had a look but I can't find anything relating to tkip or aes encryption, WEP is listed in the security settings but it's greyed out and i cant access it

Quote
b) there appear to be 2 networks in range .. remember when you had the issue changing the routers IP and we had to juggle IP addresses because of hidden networks .. I'm wondering if Virgin are doing similar to the BThomehubs, where they actually have 2 (or more) networks, your private one and a public "hotspot" one .. is there an option to disable this in the superhub.

Yes i remenber but you also asked me later on if I had another network adaptor to try.and as it turned out I had a spare USB adaptor which I plugged in which might explain 2 networks

Code: [Select]
c) in some cases the signal strength on the "emegra" network appears to be weaker than the "virginmedia513 9198" network .. are you miles away from the router (or have thick brick walls in between) ?

The router and NAS are in my attic , however the PC's are located on the upper level of the house, making them no more than 10 feet from the router as the crow flies

The Linux Community Forum

Re: Slow download
« Reply #31 on: July 14, 2013, 08:37:43 pm »

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #32 on: July 14, 2013, 08:48:01 pm »
Quote
Yes i remenber but you also asked me later on if I had another network adaptor to try.and as it turned out I had a spare USB adaptor which I plugged in which might explain 2 networks


NO .. that would explain the 2 wireless adapters (wlan0 and wlan1) butt there are ALSO 2 distinct wireless access points.

I suppose one could be a neighbours .. but it's giving a stronger signal then the "emegra" network, and is called "virginmedia5139198"

Have you still got the old router plugged in somewhere too ?

What's the name of the access point you're currently connected to .. emegra ?

[EDIT]

Is there a setting to turn off the "guest network" ?

if you go to advanced settings>wireless>wireless and set the wireless mode to 54Mbps .. is WEP ungreyed now ?

source:
http://community.virginmedia.com/t5/Up-to-30Mb-Setup-Equipment/wep-and-WPA-TKIP-greyed-out/td-p/1419914

BTW, I'm beginning to think these superhubs suck  :o

--
« Last Edit: July 14, 2013, 08:56:45 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Emegra

  • Guest
Re: Slow download
« Reply #33 on: July 15, 2013, 05:44:22 am »
Hi guys

Sorry I've taken a while to get back to you, I've been working in the garden all day and I was knackered

anyway back to business

Quote
Have you still got the old router plugged in somewhere too ?

no

Quote
What's the name of the access point you're currently connected to .. emegra ?

"Network Emegra"  (the original SSID for my Superhub was virginmedia 8286556)

Quote
Is there a setting to turn off the "guest network" ?

There are 2 guest networks (SSID2 & SSID3) both are disabled

Quote
if you go to advanced settings>wireless>wireless and set the wireless mode to 54Mbps .. is WEP ungreyed now ?

WEP becomes available when I switch to 54mbps

I've left the wireless mode set to 54mbps is that ok or should I put it back to where it was ?
« Last Edit: July 15, 2013, 09:36:22 am by Emegra »

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #34 on: July 15, 2013, 12:26:29 pm »
it's safe to leave it at 54G if you want .. before changing to WEP, has just changing to 54G improved anything ?

I'm still a little baffled by this second "virginmediaXXXXXXX" network .. can you turn off your superhub, then post the output from:
Code: [Select]
sudo iwlist scanning
then you can turn it back on.

I just want to see if that's a neighbours network .. or emanating from your superhub

--
« Last Edit: July 15, 2013, 12:30:56 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

The Linux Community Forum

Re: Slow download
« Reply #34 on: July 15, 2013, 12:26:29 pm »

Emegra

  • Guest
Re: Slow download
« Reply #35 on: July 15, 2013, 08:56:12 pm »
Quote
has just changing to 54G improved anything ?

If anything worse, it's taking noticeably longer to open webpages, and the Broadband Speedchecked results are Download= 0.313   Upload+2.57

Code: [Select]
[email protected] ~ $ sudo iwlist scanning
[sudo] password for graeme:
wlan0     Scan completed :
          Cell 01 - Address: 02:03:D8:E2:66:3E
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=26/70  Signal level=-84 dBm 
                    Encryption key:off
                    ESSID:"BTWiFi"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000004167c9b8db
                    Extra: Last beacon: 60ms ago
                    IE: Unknown: 0006425457694669
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 03010B
                    IE: Unknown: 2A0100
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1AAC011BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D160B001100000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: Unknown: DD180050F2020101890003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0900037F01010000FF7F
          Cell 02 - Address: 00:03:D8:E2:66:3E
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=28/70  Signal level=-82 dBm 
                    Encryption key:on
                    ESSID:"BTHub3-XCCC"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000004167c8e0a0
                    Extra: Last beacon: 64ms ago
                    IE: Unknown: 000B4254487562332D58434343
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 03010B
                    IE: Unknown: 2A0100
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1AAC011BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D160B001100000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101890003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0900037F01010000FF7F
                    IE: Unknown: DDA70050F204104A000110104400010210570001001041000100103B00010310470010565AA94967C14C0EAA8FF349E6F5931110210002425410230017486F6D652048756220332E30204D756C7469204D6F646510240010425420486F6D652048756220332E3041104200122B3035383732302B4E5133303732353139331054000800060050F204000110110010425420486F6D652048756220332E3041100800020084103C000101
          Cell 03 - Address: 12:03:D8:E2:66:3E
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=19/70  Signal level=-91 dBm 
                    Encryption key:off
                    ESSID:"BTWiFi-with-FON"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000004167c9c503
                    Extra: Last beacon: 60ms ago
                    IE: Unknown: 000F4254576946692D776974682D464F4E
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 03010B
                    IE: Unknown: 2A0100
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1AAC011BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D160B001100000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: Unknown: DD180050F2020101890003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0900037F01010000FF7F

lo        Interface doesn't support scanning.

eth0      Interface doesn't support scanning.

[email protected] ~ $

This was taken off my PC (Linux3) with the Superhub turned off  I assume it wouldn't make any difference what PC is used,

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #36 on: July 15, 2013, 10:42:21 pm »
Well the only thing showing up there is a BThomehub

So I guess that virginmediaxxxxxxx network MUST be a second network on your superhub.

OK .. is there a setting in your superhub called something like "modem Mode" ?

The links here may help:
Superhub "Modem Mode" Links

DON'T SELECT IT YET .. just see if it's available.

We can use your old router for ethernet and wireless.
(actually we can probably do this anyway)

You'll obviously need a spare ethernet cable too .. have you got one ?

source:
http://community.virginmedia.com/t5/Wireless-Networking/Is-there-a-quot-How-To-quot-on-using-Superhub-Modem-Only-and/td-p/937685
« Last Edit: July 15, 2013, 10:53:07 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Emegra

  • Guest
Re: Slow download
« Reply #37 on: July 16, 2013, 06:39:55 am »
Quote
So I guess that virginmediaxxx xxxx network MUST be a second network on your superhub.

Well if there is i can't connect to it using either my own network key or the default key I was given from Virgin

Quote
OK .. is there a setting in your superhub called something like "modem Mode" ?

Yes it's there

Quote
You'll obviously need a spare ethernet cable too .. have you got one ?

Yes I still have my old router and ethernet cable
it seems from your links that I'm not the only one having problems with the Superhub but it's a bad business if we have to do this to get a decent internet connection as the only advantage of the Superhub compared to what I had (seperate modem/router) is it takes away an extra power adaptor and ethernet cable, but if nothing else it will be interesting to see if it works.

Just to update last night I changed the wireless mode in the router wireless settings to    "Up to 300Mbps (best for wireless performance)"  and I ran speedchecks with broadbandspeedchecker.co.uk early this morning and there is a huge speed increase with Linux 2 & 3

Linux2 Download= 6.36mbps                  previously 0.957mbps
              Upload=   2.57mbps                  previously 2.72

Linux3 Download= 22.21mbps                previously 6.75
              Upload=     3.02mbps                previously 2.90

I couldn't run the speedtest on Linux4 as it's now running  too slow to even open the page let alone run the test

these figures are much better than I was getting before (although there's still a vast difference between the two), I'm not 100% sure if the speed increase is due to the changes I made to the wireless mode or because it was early morning I ran the test when there would have been little wireless traffic in my immediate area

wadayathink ?



Many thanks


Graeme



« Last Edit: July 16, 2013, 12:39:53 pm by Emegra »

Emegra

  • Guest
Re: Slow download
« Reply #38 on: July 16, 2013, 11:50:12 am »
further to the problems with Linux4 we now have a red circle with a white strip in the taskbar, clicking on it shows the following  serious error

"E:Encountered a section with no Package: header, E:Problem with MergeList /var/lib/apt/lists/gb.archive.ubuntu.com_ubuntu_dists_raring-updates_main_i18n_Translation-en, E:The package lists or status file could not be parsed or opened."

I've no idea what this means or  if i'ts connected with this PC's network problems but it seems to be disintegrating by the minute




Graeme

« Last Edit: July 16, 2013, 12:25:32 pm by Emegra »

The Linux Community Forum

Re: Slow download
« Reply #38 on: July 16, 2013, 11:50:12 am »

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #39 on: July 16, 2013, 01:16:30 pm »
Run:
Code: [Select]
sudo mv -v /var/lib/apt/lists /var/lib/apt/lists-broken
then
Code: [Select]
sudo mkdir -p /var/lib/apt/lists/partial
then
Code: [Select]
sudo apt-get update

Any errors ?

if not, has the warning gone in the system tray .. if not, try running menu>System Tools>Software Updater and see if it disappears once that's updated itself.
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Emegra

  • Guest
Re: Slow download
« Reply #40 on: July 16, 2013, 01:48:28 pm »
Ok Mark thank you

I'm at work but will try your instructions when I get home and report back




Many thanks


Graeme

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #41 on: July 16, 2013, 01:50:30 pm »
Okey dokey.

I'm thinking it would be worth testing the original router/modem to see if the dropouts stop and the speedtest results improve.

At least that should tell us if it's the superhub at fault .. Personally I think it is, a LOT of other people say the wireless is rubbish on them (amongst other issues) .. and there must be a reason they put "Modem Mode" in there ;)

[EDIT]

I take it the original setup was a separate cable modem and router ? (2 boxes) ?

Have you got make(s)/model(s) for those ?

--
« Last Edit: July 16, 2013, 01:53:30 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Emegra

  • Guest
Re: Slow download
« Reply #42 on: July 16, 2013, 02:37:22 pm »
Quote
I'm thinking it would be worth testing the original router/modem to see if the dropouts stop and the speedtest results improve.

Ok I'm happy to go along with that I can set it up tonight after work if you want ?

Quote
I take it the original setup was a separate cable modem and router ? (2 boxes) ?

Yes it was a Motorola Surfboard Cable Modem and a Belkin Wireless Router I can give you the exact model of the router when I get home but I dont have the modem anymore as the engineer took it away when he installed the Superhub, I also have a Virgin Media Modem/Router (not a Superhub) I bought at a boot sale but I've never tried it, I think it's a Netgear.

« Last Edit: July 16, 2013, 02:43:19 pm by Emegra »

Offline Mark Greaves (PCNetSpec)

  • Hero Member
  • *****
  • Posts: 18277
  • Karma: 479
  • Gender: Male
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • Awards
Re: Slow download
« Reply #43 on: July 16, 2013, 04:03:24 pm »
Well I suppose we could put the Superhub into "Modem Mode" and use that as the modem .. but we'd better make sure we know how to reset it if necessary.

Yeh, models of both Belkin and Netgear kit would be handy .. you never know, someone may have already written a "how to" .. or at the least we can get their respective manuals.

--
« Last Edit: July 16, 2013, 04:05:25 pm by Mark Greaves (PCNetSpec) »
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Emegra

  • Guest
Re: Slow download
« Reply #44 on: July 16, 2013, 04:37:15 pm »
Quote
Well I suppose we could put the Superhub into "Modem Mode" and use that as the modem .. but we'd better make sure we know how to reset it if necessary.

I'm sure I saw a reset button on the Superhub but once again I'll confirm that when I get home

I suppose we'd have nothing to lose if we tried the Netgear modem/router if we could get in working

But when I get home I'll post all the relevant information regarding all the hardware and i'll go by whatever you think is best


Many thanks


Graeme

 


SimplePortal 2.3.3 © 2008-2010, SimplePortal