Author Topic: Problem with 14.04 (Solved)  (Read 19189 times)

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Offline Degsy

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Problem with 14.04 (Solved)
« on: October 08, 2014, 11:50:25 am »
Hi Guys,
I have a desktop(self build) that was originally running 12.04 LTS, I have installed peppermint 5 to run alongside this with out any problems. I decided to upgrade from 12.04 to 14.04, the upgrade seemed to go alright except that now the computer "locks up" on booting to Ubuntu 14.04.
On switch on I am offered the choices for Ubuntu or Peppermint 5, if I choose Peppermint the computer boots up and I have no problem.
If I choose Ubuntu, then the computer boots up as normal, goes to the password entry screen, as normal, I enter password and then the boot up fails, I have had a blank type screen with Ubuntu 14.04 LTS in the bottom left corner but nothing else and no mouse or keyboard. If I press the reset button the computer reboots, offers me the options again, choose Ubuntu and got to the password screen, this time loaded the desktop but with the following message in the top left corner:
System program problem detected
Do you want to report the problem now?
Cancel        Report Problem

No mouse or keyboard operating.
Any help would be appreciated.
Please note I have tried loading Ubuntu 14.04 from a CD and get the same problem, though the disk is fine as I have loaded 14.04 onto a Laptop from the same disk.


Help.


Degsy
« Last Edit: October 14, 2014, 11:16:46 pm by Degsy »

Offline chemicalfan

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Re: Problem with 14.04
« Reply #1 on: October 08, 2014, 12:47:30 pm »
When you get to the password screen, can you drop to a terminal with Ctrl-Alt-F1?

If you can, try to login to the terminal with your username and password, then run:
Code: [Select]
sudo apt-get update && sudo apt-get dist-upgrade && sudo reboot
This will fully update your system, then reboot it. Try to load Ubuntu again and post results back here (including if you got any errors in the terminal)

Offline Degsy

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Re: Problem with 14.04
« Reply #2 on: October 08, 2014, 01:25:17 pm »
Ok, thanks  Chemicalfan, did as you suggested, did not see any errors reported in Terminal but on reboot still same, no mouse or keyboard activity with error message as before in top left of screen, then screen went black.. Reset and rebooted to Peppermint 5, no probs still with that.
Any other suggestions please.
Ps learned something anyway as wasn't aware could get to a Terminal like that, so thanks too for that info.


Degsy

Offline chemicalfan

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Re: Problem with 14.04
« Reply #3 on: October 08, 2014, 01:42:53 pm »
Ok, we need to go back into the terminal, and after logging in, note down the result of:
Code: [Select]
cat /var/log/Xorg.0.log|grep "EE"

Also, from Peppermint, can you post up the output of:
Code: [Select]
sudo lsblk
Slightly nervous of how this dual boot has been set up

Offline Degsy

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Re: Problem with 14.04
« Reply #4 on: October 08, 2014, 02:01:17 pm »
How do I get the symbol between log and grep to display, please?


Degsy

Offline Degsy

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Re: Problem with 14.04
« Reply #5 on: October 08, 2014, 02:11:20 pm »
Ok found that, will report back shortly.


Degsy

Offline Degsy

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Re: Problem with 14.04
« Reply #6 on: October 08, 2014, 02:21:42 pm »
Ok here is the output, first from Peppermint:

NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0 149.1G  0 disk
├─sda1   8:1    0  94.8G  0 part
├─sda2   8:2    0     1K  0 part
├─sda5   8:5    0   1.8G  0 part [SWAP]
└─sda6   8:6    0  52.5G  0 part /
sr0     11:0    1  1024M  0 rom 
 
now for the other one;
cat  /var/log/Xorg.0.log|grep "EE"
(ww) warning, (EE) error, (NI) not implemented,  (??) unknown
[  23.569] Initializing built-in extension MIT-SCREEN-SAVER
[  23.848] (EE) Failed to load module "nvidia" (module does not exist, 0)
[  23.880] (EE) Failed to load module "nvidia" (module does not exist, 0)


Hope this means something.

Thanks again for your help,


Degsy

Offline chemicalfan

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Re: Problem with 14.04
« Reply #7 on: October 08, 2014, 02:56:01 pm »
Ugh, so it looks like Peppermint & Ubuntu are sharing a partition, unless I'm mistaken?

The second output was from Ubuntu, right?

Offline Degsy

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Re: Problem with 14.04
« Reply #8 on: October 08, 2014, 04:25:33 pm »
Hi, yes the second output was from Ubuntu.
The desktop originally ran only 12.04 LTS, then I installed Peppermint 5, I used a Cd that I had prepared for the installation and chose (from memory) install alongside Ubuntu. The two (12.04 and Peppermint) ran happily alongside each other with no problem until the update to 14.04.
I am offered other options from the boot up screen, including Advanced options for Ubuntu if that is any help.


Cheers,
Degsy

Offline chemicalfan

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Re: Problem with 14.04
« Reply #9 on: October 08, 2014, 04:40:56 pm »
It's possible there's a conflict somewhere between the two, so I'd like to make sure of the situation.

From Peppermint (for ease), please can you post up the output from:
Code: [Select]
sudo fdisk -l

Offline Degsy

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Re: Problem with 14.04
« Reply #10 on: October 08, 2014, 04:45:33 pm »
Hi, here is the output from Peppermint
derek@derek-System-Product-Name ~ $ sudo fdisk -l
[sudo] password for derek:

Disk /dev/sda: 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x0002e2d3

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *        2048   198829040    99413496+  83  Linux
/dev/sda2       198830078   312580095    56875009    5  Extended
/dev/sda5       308914176   312580095     1832960   82  Linux swap / Solaris
/dev/sda6       198830080   308914175    55042048   83  Linux

Partition table entries are not in disk order

Degsy

Offline Mark Greaves (PCNetSpec)

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Re: Problem with 14.04
« Reply #11 on: October 08, 2014, 07:16:46 pm »
Was this output from the Ubuntu command line ?
Quote
cat  /var/log/Xorg.0.log|grep "EE"
(ww) warning, (EE) error, (NI) not implemented,  (??) unknown
[  23.569] Initializing built-in extension MIT-SCREEN-SAVER
[  23.848] (EE) Failed to load module "nvidia" (module does not exist, 0)
[  23.880] (EE) Failed to load module "nvidia" (module does not exist, 0)
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

Offline Degsy

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Re: Problem with 14.04
« Reply #12 on: October 08, 2014, 07:21:17 pm »
Hi Mark,
Yes that was taken from the Terminal in Ubuntu.
Obviously it means nothing to me.


Cheers,
Degsy

could I hazard a guess and say a graphic driver problem?

Offline chemicalfan

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Re: Problem with 14.04
« Reply #13 on: October 09, 2014, 08:35:50 am »
It's possible...you could try removing the nvidia driver from Ubuntu from the terminal.

Code: [Select]
dpkg -l '*nvidia*'
Will give you the package names (depends on which version of the nvidia driver you have)

Post up that result, then I'll post back the removal syntax  :)

Edit: Scrub this, follow Mark below...
 ;)
« Last Edit: October 09, 2014, 10:26:48 am by chemicalfan »

Offline Mark Greaves (PCNetSpec)

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Re: Problem with 14.04
« Reply #14 on: October 09, 2014, 10:25:43 am »
From the Ubuntu console, try running:
Code: [Select]
sudo apt-get remove --purge nvidia*
then (if exists) rename xorg.conf
Code: [Select]
sudo mv -v /etc/X11/xorg.conf /etc/X11/xorg.conf.old
then reboot
Code: [Select]
sudo shutdown -r now
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
pcnetspec.co.uk

 


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