Author Topic: WiFi does not connect (SOLVED)  (Read 17219 times)

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Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect
« Reply #15 on: March 12, 2015, 09:27:00 pm »
Fingers crossed :)
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Offline donwatson

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Re: WiFi does not connect
« Reply #16 on: March 16, 2015, 11:47:26 am »
Hi Mark,
Another successful login this morning  :D
I will mark this as solved

take care
Don W
PS Hope your back is better
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Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect (Solved)
« Reply #17 on: March 16, 2015, 01:43:34 pm »
Cool .. thanks for marking the topic solved :)
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Offline donwatson

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Re: WiFi does not connect (Solved)
« Reply #18 on: March 20, 2015, 07:56:09 pm »
Sorry about this Mark, but it is playing up again.
Switched on this evening and there is no internet connection.
I have run the commands and got the following result.

don@ldwatson ~ $ ping -c 5 192.168.0.1
connect: Network is unreachable
don@ldwatson ~ $ ifconfig
eth0      Link encap:Ethernet  HWaddr 00:90:f5:f3:67:bf 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:408 errors:0 dropped:0 overruns:0 frame:0
          TX packets:408 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:32384 (32.3 KB)  TX bytes:32384 (32.3 KB)

wlan0     Link encap:Ethernet  HWaddr a4:db:30:c7:44:e8 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

don@ldwatson ~ $ iwconfig
eth0      no wireless extensions.

lo        no wireless extensions.

wlan0     IEEE 802.11bgn  ESSID:off/any 
          Mode:Managed  Access Point: Not-Associated   Tx-Power=20 dBm   
          Retry  long limit:7   RTS thr=2347 B   Fragment thr:off
          Power Management:off
         
don@ldwatson ~ $ sudo iwlist scan
sudo: unable to resolve host ldwatson
[sudo] password for don:
eth0      Interface doesn't support scanning.

lo        Interface doesn't support scanning.

wlan0     Scan completed :
          Cell 01 - Address: 7C:4C:A5:DD:2C:7D
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=16/70  Signal level=-94 dBm 
                    Encryption key:on
                    ESSID:"SKY9380E"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=00000001320c028c
                    Extra: Last beacon: 4ms ago
                    IE: Unknown: 0008534B593933383045
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32040C121860
                    IE: Unknown: 0B050200300000
                    IE: Unknown: 2D1AAC181BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D1606081500000000000000000000000000000000000000
                    IE: Unknown: 7F03000008
                    IE: Unknown: DD800050F204104A0001101044000102103B000103104700103709C9AA4B662229C82524204BF8879B1021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
                    IE: Unknown: DD090010180202000C0000
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
          Cell 02 - Address: 00:00:00:00:00:00
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=44/70  Signal level=-66 dBm 
                    Encryption key:on
                    ESSID:"VM185937-2G"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000012030f17745
                    Extra: Last beacon: 4ms ago
                    IE: Unknown: 000B564D3138353933372D3247
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 030101
                    IE: Unknown: 0706474220010D14
                    IE: Unknown: 2A0104
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
                    IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
                    IE: Unknown: 3D1601001100000000000000000000000000000000000000
                    IE: Unknown: 341601001100000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0900037F01010000FF7F
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD8A0050F204104A00011010440001021057000101103B000103104700109D1CC8C68D6A5315ACFC727103E2758A102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257343432575831364442351054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
          Cell 03 - Address: 20:0C:C8:7D:08:18
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=40/70  Signal level=-70 dBm 
                    Encryption key:on
                    ESSID:"VM185937-2G"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000012030f27181
                    Extra: Last beacon: 768ms ago
                    IE: Unknown: 000B564D3138353933372D3247
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 030101
                    IE: Unknown: 050400010000
                    IE: Unknown: 0706474220010D14
                    IE: Unknown: 2A0104
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
                    IE: Unknown: 3D1601001100000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0900037F01010000FF7F
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD220050F204104A00011010440001021057000101103C0001011049000600372A000120

don@ldwatson ~ $ rfkill list
0: hci0: Bluetooth
   Soft blocked: no
   Hard blocked: no
1: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: no
don@ldwatson ~ $ sudo lshw -C network
sudo: unable to resolve host ldwatson
  *-network               
       description: Wireless interface
       product: RTL8723AE PCIe Wireless Network Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlan0
       version: 00
       serial: a4:db:30:c7:44:e8
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=rtl8723ae driverversion=3.13.0-46-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
       resources: irq:18 ioport:e000(size=256) memory:f7d00000-f7d03fff
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0.2
       bus info: pci@0000:03:00.2
       logical name: eth0
       version: 06
       serial: 00:90:f5:f3:67:bf
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8402-1_0.0.1 10/26/11 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:41 ioport:d000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
don@ldwatson ~ $
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline donwatson

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Re: WiFi does not connect (Solved)(updated)
« Reply #19 on: March 21, 2015, 09:17:24 am »
Hi Mark,
It is now working again this morning ??
Novatech build
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Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect (Solved)(updated)
« Reply #20 on: March 21, 2015, 12:38:21 pm »
Are you "SKY9380E" or "VM185937-2G" .. and what's the make model of your router ?
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Offline donwatson

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Re: WiFi does not connect (Solved)(updated)
« Reply #21 on: March 22, 2015, 03:33:01 pm »
Hi Mark,
I have a Virgin Media Super Hub 2 (VMDG485) wireless router.
Underneath it says
2.4GHz SSID    VM185937-2G
5.0GHz SSID    VM185937-5G

Web Address : http://192.168.0.1

Is this info. any good
« Last Edit: March 22, 2015, 05:22:28 pm by Mark Greaves (PCNetSpec) »
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect (Solved)(updated)
« Reply #22 on: March 22, 2015, 05:42:21 pm »
Your router is showing up twice .. have you got any guest networks configured ?

(Click image for enlarged view)

Pic Source:
http://m.setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.htm
WARNING: You are logged into reality as 'root'
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Offline donwatson

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Re: WiFi does not connect (Solved)(updated)
« Reply #23 on: March 22, 2015, 08:13:51 pm »
Hi Mark,
I did not set up any guest accounts.
I clicked on the link and just get the same picture you have posted ?
What do O do now ?
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect (Solved)(updated)
« Reply #24 on: March 22, 2015, 08:20:23 pm »
enter your routers web interface
http://192.168.0.1

aand see if you can find the page like the one pictured and see if it contains a guest network that's already configured ?
WARNING: You are logged into reality as 'root'
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Offline donwatson

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Re: WiFi does not connect (Solved)(updated)
« Reply #25 on: March 22, 2015, 09:02:39 pm »
Hi Mark,
I found the page in the advanced setup.
It gives a list of pages from 1st basic page through 1st guest page,
The basic page has the 'Enabled' box ticked but there are no boxes ticked on the 'Guest' pages.
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect (Solved)(updated)
« Reply #26 on: March 22, 2015, 09:17:46 pm »
Just to be sure this isn't a one off hiccup, can you turn off your router and Linux PC .. then turn on your router, wait a minute or two so it's fully initialised, then turn on your Linux PC.

Then send the output from:
Code: [Select]
sudo iwlist scan
WARNING: You are logged into reality as 'root'
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Offline donwatson

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Re: WiFi does not connect (Solved)(updated)
« Reply #27 on: March 22, 2015, 10:02:01 pm »
It shows this

don@ldwatson ~ $ sudo iwlist scan
[sudo] password for don:
eth0      Interface doesn't support scanning.

lo        Interface doesn't support scanning.

wlan0     Scan completed :
          Cell 01 - Address: 20:0C:C8:7D:08:18
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=70/70  Signal level=-28 dBm 
                    Encryption key:on
                    ESSID:"VM185937-2G"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000000000e5f366d
                    Extra: Last beacon: 60ms ago
                    IE: Unknown: 000B564D3138353933372D3247
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 030101
                    IE: Unknown: 0706474220010D14
                    IE: Unknown: 2A0104
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E6E70D00
                    IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E6E70D00
                    IE: Unknown: 3D1601001500000000000000000000000000000000000000
                    IE: Unknown: 341601001500000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: Unknown: DD180050F2020101830003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0900037F01010000FF7F
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD8A0050F204104A00011010440001021057000101103B000103104700109D1CC8C68D6A5315ACFC727103E2758A102100074E65746765617210230007564D444734383510240007564D44473438351042000D334257343432575831364442351054000800060050F204000110110007564D444734383510080002210C103C0001011049000600372A000120
          Cell 02 - Address: 7C:4C:A5:DD:2C:7D
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=14/70  Signal level=-96 dBm 
                    Encryption key:on
                    ESSID:"SKY9380E"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=0000000d149381c1
                    Extra: Last beacon: 60ms ago
                    IE: Unknown: 0008534B593933383045
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32040C121860
                    IE: Unknown: 0B0503001A0000
                    IE: Unknown: 2D1AAC181BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D1606081500000000000000000000000000000000000000
                    IE: Unknown: 7F03000008
                    IE: Unknown: DD800050F204104A0001101044000102103B000103104700103709C9AA4B662229C82524204BF8879B1021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
                    IE: Unknown: DD090010180203000C0000
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
          Cell 03 - Address: 3E:F6:85:B7:74:A2
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=14/70  Signal level=-96 dBm 
                    Encryption key:off
                    ESSID:"BroadbandHamnet-20-v3"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Ad-Hoc
                    Extra:tsf=000000db8bb75a90
                    Extra: Last beacon: 2652ms ago
                    IE: Unknown: 001542726F616462616E6448616D6E65742D32302D7633
                    IE: Unknown: 010882040B160C121824
                    IE: Unknown: 030106
                    IE: Unknown: 06020000
                    IE: Unknown: 32043048606C
                    IE: Unknown: DD070050F202000100

don@ldwatson ~ $
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: WiFi does not connect (Solved)(updated)
« Reply #28 on: March 22, 2015, 11:12:19 pm »
That's better, it's only showing up once now....

On this page in your router:
http://setuprouter.com/router/virgin-media/netgear-vmdg485/wifi-setup-34039-large.htm

what is the "security mode" set to ?
WPA auto or WPA-PSK(TKIP)

and what happens if you set it to WPA2-PSK(AES) .. be aware you may need to reboot any PC's that connect wirelessly to pick up the change.

and remember, if you can't access the router via wireless at all .. you can always use an ethernet cable to change the setting back.
« Last Edit: March 22, 2015, 11:20:24 pm by Mark Greaves (PCNetSpec) »
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Offline donwatson

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Re: WiFi does not connect (Solved)(updated)
« Reply #29 on: March 23, 2015, 10:07:15 am »
Hi Mark,
The setting is WPA Auto
When I switched on this morning I got an indication that my wireless connection was @ 96% (it is down to 88% at the moment), I usually only get a signal strength of around 48% to 56% does this affect anything ?.
The gas board installed a new central heating unit recently and it is connected wirelessly. Will changing the settings to WPA2-PSK(AES) upset the settings for the heating ?
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

 


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