Author Topic: brother mfc-j5910dw problems (solved)  (Read 4016 times)

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Offline donwatson

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brother mfc-j5910dw problems (solved)
« on: August 20, 2016, 02:09:38 pm »
Hi Mark,
I have been gifted a Brother MFC-J5910DW all in one printer ( it seems to be able to do everything except make a cuppa).
I have downloaded the drivers from their website, linux-brprinter-installer-2.0.0-1.gz and mfcj5910dwlpr-3.0.0-1.i386.deb and mfcj5910dwcupswrapper-3.0.0-1.i386.deb.
The driver site says the drivers need installed via the terminal, how do I install these drivers? please.

take care
Don W
EDIT I have the following instructions

Step1. Download the tool.(linux-brprinter-installer-*.*.*-*.gz)
The tool will be downloaded into the default "Download" directory.
(The directory location varies depending on your Linux distribution.)
e.g. /home/(LoginName)/Download
Step2. Open a terminal window and go to the directory you downloaded the file to in the last step.
Step3. Enter this command to extract the downloaded file:
Command: gunzip linux-brprinter-installer-*.*.*-*.gz
Step4. Get superuser authorization with the "su" command or "sudo su" command.
Step5. Run the tool:
Command: bash linux-brprinter-installer-*.*.*-* Brother machine name
Step6. The driver installation will start. Follow the installation screen directions.
 
 When you see the message "Will you specify the DeviceURI ?",
 For USB Users: Choose N(No)

I have completed Step3 and am stuck at Step4. Is the next command
sudo bash linux-brprinter-installer-*.*.*-* Brother MFC-J5910DW ?
I am worried about putting in commands that may alter what I don't want altered.
« Last Edit: September 12, 2016, 07:44:15 pm by donwatson »
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline SeZo

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Re: brother mfc-j5910dw problems
« Reply #1 on: August 20, 2016, 03:19:48 pm »
That would be:
Code: [Select]
bash linux-brprinter-installer-*.*.*-* MFC-J5910DW

Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #2 on: August 20, 2016, 04:22:59 pm »
Thanks SeZo,
I have run that command and I have installed the other 2 packages.
When I run dpkg -l | grep Brother I get

don@ldwatson ~ $ dpkg -l | grep Brother
ii  brscan-skey                                   0.2.4-1                                    amd64        Brother Linux scanner S-KEY tool
ii  brscan4                                       0.4.3-3                                    amd64        Brother Scanner Driver
ii  mfcj5910dwcupswrapper:i386                    3.0.0-1                                    i386         Brother CUPS Inkjet Printer Definitions
ii  mfcj5910dwlpr:i386                            3.0.0-1                                    i386         Brother lpr Inkjet Printer Definitions
don@ldwatson ~ $

So it looks as if I have completed it all successfully. I won't be able to try it out until Monday as my Grandson is here till then, but thanks for your help.
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #3 on: August 21, 2016, 09:58:08 am »
Had a quick try at using this printer but I can't get a response from it.
I notice when I open my Home folder I have a 'Network' icon and it says Network, when I click on that it shows 2 icons, 'LDWATSON' and 'Windows Network'. When I tunnel down the 'Windows Network' ends at the 'LDWATSON' icon and asks for a password to connect the 'print$'.
Any ideas ?
EDIT I have had a good go at trying out this printer and have downloaded the various manuals from the Brother site but without the installation disc I can't seem to get the computer to talk to the printer ?
« Last Edit: August 21, 2016, 07:26:36 pm by donwatson »
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #4 on: August 23, 2016, 02:49:35 pm »
The printer is working ok with Windoze. When I check the 'Printers' folder it says 'waiting for printer to become available'.
I think there was a bit when I installed the drivers and it asked if I wanted a test print, I said no, maybe I should have said yes ?
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: brother mfc-j5910dw problems
« Reply #5 on: August 23, 2016, 03:35:12 pm »
You wanna supply a link to the drivers page .. and the instructions you followed ?
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Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #6 on: August 23, 2016, 07:55:55 pm »
Hi Mark,
I got the 3 files from the Brother site http://support.brother.com/g/b/manualtop.aspx?c=sg&lang=en&prod=mfcj5910dw_all
They were  linux-brprinter-installer-2.0.0-1.gz and mfcj5910dwlpr-3.0.0-1.i386.deb and mfcj5910dwcupswrapper-3.0.0-1.i386.deb.
I thought these would be ok. ?
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: brother mfc-j5910dw problems
« Reply #7 on: August 27, 2016, 10:31:31 pm »
Okay, it looks like you're running a 64bit distro but you've downloaded ALL 32bit drivers

The scanner drivers are available in 64bit

but the printer driver is 32bit only but it can still be used in 64bit Linux as long as you have lib32stdc++ installed

What's the output from:
Code: [Select]
uname -a
and
Code: [Select]
dpkg -l | grep lib32stdc



Link for future reference:
http://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfcj5910dw_all&os=128
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Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #8 on: August 28, 2016, 12:21:48 pm »
Hi Mark,
Is this what you are looking for

don@ldwatson ~ $ uname -a
Linux ldwatson 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
don@ldwatson ~ $ dpkg -l | grep lib32stdc
ii  lib32stdc++6                                  5.4.0-6ubuntu1~16.04.2                     amd64        GNU Standard C++ Library v3 (32 bit Version)
don@ldwatson ~ $
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #9 on: August 31, 2016, 02:20:15 pm »
Hi Mark,
I have tried a new install of the drivers

don@ldwatson ~ $  dpkg -l  |  grep  Brother
ii  brscan-skey                                   0.2.4-1                                    amd64        Brother Linux scanner S-KEY tool
ii  brscan4                                       0.4.3-3                                    amd64        Brother Scanner Driver
ii  mfcj5910dwcupswrapper:i386                    3.0.0-1                                    i386         Brother CUPS Inkjet Printer Definitions
ii  mfcj5910dwlpr:i386                            3.0.0-1                                    i386         Brother lpr Inkjet Printer Definitions
don@ldwatson ~ $ uname -a
Linux ldwatson 4.4.0-36-generic #55-Ubuntu SMP Thu Aug 11 18:01:55 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
don@ldwatson ~ $ dpkg -l | grep lib32stdc
ii  lib32stdc++6                                  5.4.0-6ubuntu1~16.04.2                     amd64        GNU Standard C++ Library v3 (32 bit Version)
don@ldwatson ~ $

So far I have ran the Test page successfully, printed a colour picture and printed a drawing from DraftSight.
I only get a black llne in DraftSight, no colours, so I reckon there is a problem with the DraftSight configuration.
I will try the scanner later to check if it is working but it all looks good at the moment.
I will mark this solved before the weekend.

take care
Don W
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: brother mfc-j5910dw problems
« Reply #10 on: August 31, 2016, 02:23:54 pm »
Great news because I couldn't see anything wrong and was just assuming the drivers no longer worked with recent distros.
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Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #11 on: August 31, 2016, 04:06:35 pm »
Hi Mark,
I can't scan from the printer and send it to the computer.
I printed an A4 page from DraftSight to the printer. I then put the print in the scanner, opened 'Simple Scan' and it says 'Failed to Scan' Unable to connect to scanner. Any ideas where I have gone wrong ?

take care
Don W
EDIT This is the result of 'localhost:631/printers'

Showing 3 of 3 printers.
▼ Queue Name ▼   Description   Location   Make and Model   Status
EPSON-Epson-Stylus-SX130   EPSON Epson Stylus SX130   ldwatson   Epson Stylus SX115 - CUPS+Gutenprint v5.2.11   Idle
HP-Photosmart-7800-series   HP Photosmart 7800 series   ldwatson   HP PhotoSmart 7550 - CUPS+Gutenprint v5.2.11   Idle
MFCJ5910DW   MFCJ5910DW      Brother MFC-J5910DW CUPS   Idle
« Last Edit: August 31, 2016, 04:38:45 pm by donwatson »
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: brother mfc-j5910dw problems
« Reply #12 on: September 01, 2016, 01:19:56 pm »
What's the output from:
Code: [Select]
scanimage -L
and
Code: [Select]
sudo scanimage -L
and
Code: [Select]
sane-find-scanner
and
Code: [Select]
sudo sane-find-scanner
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Offline donwatson

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Re: brother mfc-j5910dw problems
« Reply #13 on: September 01, 2016, 07:47:49 pm »
Hi Mark,
Does this help

don@ldwatson ~ $ scanimage -L
The program 'scanimage' is currently not installed. You can install it by typing:
sudo apt install sane-utils
don@ldwatson ~ $ sudo scanimage -L
[sudo] password for don:
sudo: scanimage: command not found
don@ldwatson ~ $ sane-find-scanner
The program 'sane-find-scanner' is currently not installed. You can install it by typing:
sudo apt install sane-utils
don@ldwatson ~ $ sudo sane-find-scanner
sudo: sane-find-scanner: command not found
don@ldwatson ~ $
Novatech build
Intel Celeron CPU 1.80 Ghz   Memory 4.00GB (3.71GB usable)
Peppermint 7    64 bit     500 GB HD        496 GB Ext 4
4.0GB Swap Partition    4.0GB Extended Partition   1.1Mb Free Space

Offline Mark Greaves (PCNetSpec)

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Re: brother mfc-j5910dw problems
« Reply #14 on: September 02, 2016, 02:29:24 pm »
run
Code: [Select]
sudo apt-get install sane-utils
then try those commands again
WARNING: You are logged into reality as 'root'
logging in as 'insane' is the only safe option.
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