Author Topic: Loss of Sound  (Read 2848 times)

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Offline freelancehelp

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Re: Loss of Sound
« Reply #15 on: October 10, 2017, 12:38:34 pm »
 There is now also a problem with strange sounds
 coming through the speakers from time to time.

 It is like a metallic whooping sound.

 Could this possibly signify a problem with the soundcard, given
 the loss of sound problem ?


Offline freelancehelp

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Re: Loss of Sound
« Reply #16 on: October 10, 2017, 01:12:52 pm »
Another problem has arisen whereby first thing this morning the monitor was
 found to be completely black. Switching the monitor off and then on again
gave a "No Signal" message. The computer was eventually restarted but the intermittent
 metallic whooping sounds continue.

 This whole problem has become very worrying and distressing.

 I appreciate that you must be a very busy person, Mark, but would you possibly
 be able to offer support over the phone to quicken the solution of the problems that have arisen ?
 If you can't personally provide such support, would you be able to suggest a colleague who might be
able to priovide phone support ?

It would greatly help if this support can be provided this evening.

 Any such help would be paid for, of course. Just let me know the cost.

 Thanks very much if you or a colleague are able to help in this way.


Offline Mark Greaves (PCNetSpec)

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Re: Loss of Sound
« Reply #17 on: October 10, 2017, 09:09:01 pm »
The first thing I'd do is try booting a LiveUSB/LiveCD and check if the problem is still there.
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Offline freelancehelp

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Re: Loss of Sound
« Reply #18 on: October 15, 2017, 12:51:15 pm »
I'm afraid I can't do the boot you suggest at the moment.

In the ~/.config/vlc/vlcrc file I have found :-

# Left (integer)
#aout-remap-channel-left=0

# Center (integer)
#aout-remap-channel-center=1

# Right (integer)
#aout-remap-channel-right=2

# Rear left (integer)
#aout-remap-channel-rearleft=3

# Rear center (integer)
#aout-remap-channel-rearcenter=4

# Rear right (integer)
#aout-remap-channel-rearright=5

# Side left (integer)
#aout-remap-channel-middleleft=6

# Side right (integer)
#aout-remap-channel-middleright=7

# Low-frequency effects (integer)
#aout-remap-channel-lfe=8

# Normalize channels (boolean)
#aout-remap-normalize=1


# Audio output module (string)
aout=pulse


Would it be a good idea to change aout=pulse to aout=alsa

 to see if vlc will work properly ?


Offline Mark Greaves (PCNetSpec)

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Re: Loss of Sound
« Reply #19 on: October 15, 2017, 01:45:22 pm »
Well you can certainly try it, it won't hurt anything.

But of the two I'd expect ALSA to be more liable to give full control of the soundcard than Pulse.

Which web browser are you using ? .. and does VLC audio work if you boot the system then use VLC without ever having started your web browser ?
« Last Edit: October 15, 2017, 01:48:35 pm by Mark Greaves (PCNetSpec) »
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