Author Topic: HELP my Ubuntu notebook has crashed!  (Read 2802 times)

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Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #15 on: October 28, 2018, 09:57:45 pm »
Yes, F10. I presume I should press F10 next?
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


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Offline Mark Greaves (PCNetSpec)

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Re: HELP my Ubuntu notebook has crashed!
« Reply #16 on: October 28, 2018, 10:03:47 pm »
Yes press F10

What happened ?

Did it save and reboot, or just save ?
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Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #17 on: October 28, 2018, 10:06:50 pm »
it went for a few secs to a purple screen and then back to the black screen with white writing which says :
couldn't get size 0000000000000000000
Kernel panic
and tons of letters and numbers which would take ages to type up
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


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Offline Mark Greaves (PCNetSpec)

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Re: HELP my Ubuntu notebook has crashed!
« Reply #18 on: October 28, 2018, 10:14:16 pm »
Okay you need to access the GRUB menu

Turn off the PC

Turn on the PC

and immediately start stabbing away at the Shift key .. are you eventually presented with the GRUB menu ?
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Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #19 on: October 28, 2018, 10:23:49 pm »
It take pressing and pressing many times to even make it come on, and when it does as soon as I hit shift it just powers off.
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


In a world without fences and walls, who needs Gates and Windows?

Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #20 on: October 28, 2018, 10:24:55 pm »
Yet another computer that has died----- :( 
I cannot fathom why- it was working perfectly last night.
Another one to take to the Polish computer man for parts it seems.  :(
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


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Offline Mark Greaves (PCNetSpec)

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Re: HELP my Ubuntu notebook has crashed!
« Reply #21 on: October 28, 2018, 10:28:10 pm »
You're jinxed Melissa :o
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Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #22 on: October 28, 2018, 10:28:59 pm »
You're jinxed Melissa :o

What has happened to it Mark?
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


In a world without fences and walls, who needs Gates and Windows?

Offline Mark Greaves (PCNetSpec)

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Re: HELP my Ubuntu notebook has crashed!
« Reply #23 on: October 28, 2018, 10:29:50 pm »
No idea, but if it takes a lot of presses of the power button just to turn it on, that doesn't look good.
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Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #24 on: October 28, 2018, 10:35:22 pm »
Right there is a purple screen - arggggh I think that was the grub but it goes so quick back to that black screen with the writing on it. I can't stop it.
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


In a world without fences and walls, who needs Gates and Windows?

Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #25 on: October 28, 2018, 10:36:02 pm »
No idea, but if it takes a lot of presses of the power button just to turn it on, that doesn't look good.

Sigh yes. My bro hardly used it, so I dunno how it could have a problem.
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


In a world without fences and walls, who needs Gates and Windows?

Offline Mark Greaves (PCNetSpec)

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Re: HELP my Ubuntu notebook has crashed!
« Reply #26 on: October 28, 2018, 10:39:27 pm »
It could simply be the same old "dead disk", or even "loose disk" and that's not only stopping it booting but interfering with power-on.
(but without having it in pieces in front of me I couldn't say for sure)

You're not attempting to run it on a flat battery are you ?

Has it got a removable battery ?
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Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #27 on: October 28, 2018, 10:39:41 pm »
The screen says:

couldn't get size 000000000000000000000
kernel panic-not synching ufs unable to mount root fs on unknown block (0,0)
CPU O PID 1 comm swapper/0 not tainted 4.15.0-38 generic Ubuntu #41 Ubuntu
Hardware name
call trace
dump stick
and lots of letters and numbers that would take me ages to type up
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


In a world without fences and walls, who needs Gates and Windows?

Offline Melissa

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Re: HELP my Ubuntu notebook has crashed!
« Reply #28 on: October 28, 2018, 10:40:37 pm »
It could simply be the same old "dead disk", or even "loose disk" and that's not only stopping it booting but interfering with power-on.
(but without having it in pieces in front of me I couldn't say for sure)

You're not attempting to run it on a flat battery are you ?

I dunno what you mean by dead disk or loose disk. And no, it is connected to the mains. The battery does not seem to work.
My computers: Asus notebook x102B, running on Ubuntu. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


In a world without fences and walls, who needs Gates and Windows?

Offline Mark Greaves (PCNetSpec)

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Re: HELP my Ubuntu notebook has crashed!
« Reply #29 on: October 28, 2018, 10:41:19 pm »
So it does power on then ?
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