Author Topic: Odd thing going on with ITV player- won't play on my Peppermint netbook  (Read 355 times)

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Offline Melissa

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Something weird is going on with ITV player guys. It asks for me to tick some setting in my browser ( I use Chrome but also have Firefox on it) so it will stream. I did it in Chrome and it still said to tick that setting, so I tried it in Firefox, ticked the setting but it did the same thing as well. Yet it works on my Chromebook.

I had the netbook/notebook on all day yesterday as my Mum came for lunch and I thought she might wanna watch something , so set it up as I have the large Dell monitor for it now. She didn't, but I kept it running anyway for music, and decided to leave it on after she went, instead of using the Chromebook. I fancied watching that new period drama Sanditon, but ITV player has gone odd with this new setting.

I won't use the monitor/netbook that much for watching things ( it's more for me using it to do online tutoring and to do photo editing) but it's nice to have the option if I want to watch something on a bigger screen. BBC iplayer works on the netbook fine.

My computers: Asus notebook x102B, running on Peppermint 9. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


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Offline Mark Greaves (PCNetSpec)

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Re: Odd thing going on with ITV player- won't play on my Peppermint netbook
« Reply #1 on: August 31, 2019, 07:46:37 pm »
I went here
https://www.itv.com/hub/sanditon
and it worked for me in Firefox and Chrome.

So what exactly is it asking you for ?
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Offline Melissa

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Re: Odd thing going on with ITV player- won't play on my Peppermint netbook
« Reply #2 on: August 31, 2019, 11:28:27 pm »
I went here
https://www.itv.com/hub/sanditon
and it worked for me in Firefox and Chrome.

So what exactly is it asking you for ?

Here is the page asking for new settings to be checked.

https://help.itv.com/hc/en-us/articles/360004308253-How-do-I-update-my-browser-settings-to-be-able-to-play-content-

I've done all that but would not work on the Peppermint netbook.
My computers: Asus notebook x102B, running on Peppermint 9. Asus c300 Chromebook and an old Dell inspiron mini netbook running on Mint.


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Offline Mark Greaves (PCNetSpec)

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Re: Odd thing going on with ITV player- won't play on my Peppermint netbook
« Reply #3 on: September 01, 2019, 11:03:07 pm »
okay, open firefox

click Edit > Preferences

on the 'General' tab, scroll down to

Digital Rights Management (DRM) Content

and put a tick in the box labelled "Play DRM-controlled content"

Close Firefox

Re-open Firefox

go to:-
https://www.itv.com/hub/sanditon

and see if it works ?



If not, what's the output from:
Code: [Select]
dpkg -l | grep "google-chrome\|firefox"
« Last Edit: September 01, 2019, 11:51:01 pm by Mark Greaves (PCNetSpec) »
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