Author Topic: Scanner not working- SOLVED!  (Read 4273 times)

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Offline Keith

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Re: Scanner not working
« Reply #15 on: February 18, 2020, 09:34:56 am »
Hello Melissa.

The dearth of replies to your posts is mainly due to Mark's passing away recently - you may not be aware of it. 

Scanner problems are outside my limited expertise, so I'm sorry that I can't help you, but if I find anything on the web I'll pass it on.

Keith

Offline Keith

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Re: Scanner not working
« Reply #16 on: February 18, 2020, 09:51:02 am »
I'm not sure what Linux flavour you are running, but this link for Mint may well solve you problem - and it has good instructions.
Installing Packard Bell Diamond 1200 Plus Scanner Driver
https://forums.linuxmint.com/viewtopic.php?t=150579

Keith

Offline Melissa

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Re: Scanner not working
« Reply #17 on: February 18, 2020, 09:10:32 pm »
Hello Melissa.

The dearth of replies to your posts is mainly due to Mark's passing away recently - you may not be aware of it. 

Scanner problems are outside my limited expertise, so I'm sorry that I can't help you, but if I find anything on the web I'll pass it on.

Keith

OMG! I didn't know Mark had passed away! I'm so sorry to read this. Mark was a top bloke; did so much for the Linux community and development. My condolences to his family and friends.
My computers:
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Asus notebook x102B, running on Peppermint 9.


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Offline Melissa

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Re: Scanner not working
« Reply #18 on: February 18, 2020, 09:11:19 pm »
I'm not sure what Linux flavour you are running, but this link for Mint may well solve you problem - and it has good instructions.
Installing Packard Bell Diamond 1200 Plus Scanner Driver
https://forums.linuxmint.com/viewtopic.php?t=150579

Keith

I have Peppermint 9 Keith- would that be compatible?
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Keith

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Re: Scanner not working
« Reply #19 on: February 18, 2020, 09:17:14 pm »
Yes:  very sad about Mark - he helped me a lot to get to grips with Linux.

Peppermint 9 is nice and is based on Ubuntu, I think, and I am guessing that Mint is very similar.   So I would suggest going ahead and trying it as it's unlikely to do any harm. 
But remember that I am no expert!

Let us know how you get on. 

Offline Melissa

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Re: Scanner not working
« Reply #20 on: February 18, 2020, 09:21:46 pm »
Yes:  very sad about Mark - he helped me a lot to get to grips with Linux.

Peppermint 9 is nice and is based on Ubuntu, I think, and I am guessing that Mint is very similar.   So I would suggest going ahead and trying it as it's unlikely to do any harm. 
But remember that I am no expert!

Let us know how you get on.

It's tragic is what it is Keith- he was only 59! His illness sounds scary ( I hope it wasn't that new virus from abroad--). Mark helped me tons over the years with using Linux.

I'll try that link tomorrow afternoon  as I'm on my Chromebook and not got the netbook set up and going into bed soon.

Graeme had sent me a link to some firmware but I was too late getting to save it ( it had a time constraint on it), so I hope he'll be able to resend it to me.

Yes, Mint is similar. I was using that distro on a Dell netbook for a few years ( but the netbook is no longer updateable so I gave it to my mate Dave for typing up documents on).
« Last Edit: February 18, 2020, 09:23:37 pm by Melissa »
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Rich J

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Re: Scanner not working
« Reply #21 on: February 19, 2020, 10:22:18 pm »
Hi Melissa - I have the same generic scanner as graeme (mine is branded Artec Ultima 2000)  and both he and Mark helped me get mine running a few years ago.  Try this out and see if it works.

First, click on this link - https://linuxforums.org.uk/index.php?topic=11804.0  and go to post #9.  (The link to Peppermint is still live, I've just tried it)

Follow the instructions as read except where it says "find the 3 lines that read..." 

Instead of "Artec Ultimate 2000", look for your scanner name in the list and uncomment those two lines below it as instructed.

Follow the rest of the instructions and test your scanner.

If it doesn't work, go back to the beginning of post #9 and follow the instructions as written - ie: uncomment the "Artec Ultimate 2000" lines instead.

Try your scanner again.

It looks like this scanner is a basic one that was branded many ways.  Hopefully these instructions will be good for all of them in the list as the software seems to be identical for all.

Let us know how you get on

Rich

Offline Melissa

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Re: Scanner not working
« Reply #22 on: March 11, 2020, 08:46:18 pm »
Thank you I'll def try this tomorrow afternoon. My computer mouse has dies and I'm not very good with panels so if I can't do it I'll do it Saturday after I get paid when I get a new mouse. I have to takea pet to the vets Friday and I'll be too upset to get on to this as she needs euthanesia.
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Keith

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Re: Scanner not working
« Reply #23 on: March 12, 2020, 10:56:24 am »
Hi Melissa.

The file you need might be PS1fw.usb  and you can find a (lower case) version at http://meier-geinitz.de/sane/gt68xx-backend/.
Scroll down until you find: "Packard Bell   Diamond 1200   CIS   6801    0x05d8   0x4002    ps1fw.usb   Works, probably a Mustek BearPaw 1200 CU clone.".
Click on the blue filename to download. It will probably go to your Downloads directory.
Wherever it is, move it by:
Code: [Select]
sudo mv ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx   
Then do this:
Code: [Select]
scanimage -L
All being well you should see something like:  device `gt68xx:libusb:004:002' is a Mustek Bearpaw 1200 CU Plus flatbed scanner

Please note that your computer is expecting PS1fw.usb (capitals) and we are trying a lowercase source - but I bet it's the same file. 
Let us know how you get on.
     Keith

I got all this from:
https://www.linuxquestions.org/questions/linux-hardware-18/how-to-mustek-1200-ub-plus-does-work-with-linux-178927/
https://sermoa.wordpress.com/2010/07/10/packard-bell-mustek-bearpaw-scanner-on-ubuntumint/
http://meier-geinitz.de/sane/gt68xx-backend/

Offline Melissa

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Re: Scanner not working
« Reply #24 on: March 15, 2020, 04:57:32 pm »
Thanks Keith, I tried that. The file is in my downloads but when I did the first sudo command in the terminal I got a message saying it cannot find it.
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Keith

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Re: Scanner not working
« Reply #25 on: March 15, 2020, 05:04:51 pm »
Check carefully the file name in your Downloads directory - is it all lower case or does it have any capitals?  Let me know.
Try copying the file name listed in Downloads (in the terminal: highlight the name then Ctrl+Shift+c) and paste that into the sudo command ( Ctrl+Shift+v) instead of typing exactly what I've written in the command.  Does that make sense?
« Last Edit: March 15, 2020, 05:07:09 pm by Keith »

Offline Melissa

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Re: Scanner not working
« Reply #26 on: March 15, 2020, 05:06:22 pm »
@Rich: Did that but scanner still not connecting.

Here is results from terminal:

[email protected] ~ $ gksudo gedit /etc/sane.d/gt68xx.conf
[email protected] ~ $ sudo mkdir -p /usr/share/sane/gt68xx
[sudo] password for matildaw:
[email protected] ~ $ cd /usr/share/sane/gt68xx
[email protected] /usr/share/sane/gt68xx $ sudo wget https://peppermintos.info/misc/Artec-Ultima-2000-firmware.tar.gz
--2020-03-15 17:03:03--  https://peppermintos.info/misc/Artec-Ultima-2000-firmware.tar.gz
Resolving peppermintos.info (peppermintos.info)... 98.158.179.106
Connecting to peppermintos.info (peppermintos.info)|98.158.179.106|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 6529 (6.4K) [application/x-gzip]
Saving to: ‘Artec-Ultima-2000-firmware.tar.gz’

Artec-Ultima-2000-fir 100%[=======================>]   6.38K  --.-KB/s    in 0s     

2020-03-15 17:03:04 (35.3 MB/s) - ‘Artec-Ultima-2000-firmware.tar.gz’ saved [6529/6529]

[email protected] /usr/share/sane/gt68xx $ sudo tar xvf Artec-Ultima-2000-firmware.tar.gz
gt680xfw.usb
ePlus2k.usb
[email protected] /usr/share/sane/gt68xx $ sudo chown root:root ePlus2k.usb gt680xfw.usb
[email protected] /usr/share/sane/gt68xx $ sudo chmod a+r ePlus2k.usb gt680xfw.usb
[email protected] /usr/share/sane/gt68xx $
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Melissa

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Re: Scanner not working
« Reply #27 on: March 15, 2020, 05:07:51 pm »
Check carefully the file name in your Downloads directory - is it all lower case or does it have any capitals?  Let me know.
Try copying the file name listed in Downloads (in the terminal: highlight the name then Ctrl+Shift+c) and paste that into the sudo command instead of typing exactly what I've written in the command.  Does that make sense?

It's all lower case Keith. Ok will try now what you just suggested.
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Melissa

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Re: Scanner not working
« Reply #28 on: March 15, 2020, 05:10:03 pm »
This is what msg in terminal said when copied it in:

[email protected] ~ $ /home/matildaw/Downloads/ps1fw.usb
bash: /home/matildaw/Downloads/ps1fw.usb: Permission denied
[email protected] ~ $

My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

Offline Melissa

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Re: Scanner not working
« Reply #29 on: March 15, 2020, 05:13:32 pm »
I just don't get why it won't work. I've got simple scan on this netbook, light on scanner is on when plugged into it, and it worked on the old Mint netbook I gave to my mate Dave.
My computers:
Asus Chromebook
Asus notebook x102B, running on Peppermint 9.


In a world without fences and walls, who needs Gates and Windows?

 


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