Author Topic: Scangearmp2 SOLVED.  (Read 1911 times)

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Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #60 on: December 28, 2020, 08:05:38 pm »
Copy of your last command :-

[email protected]:~$ sudo mv /usr/lib/libcncpmslld2.so.3.0.0.bak   /usr/lib/libcncpmslld2.so.3.0.0
[sudo] password for kevin:         
[email protected]:~$

Keith I appreciate greatly what you are doing for me on this matter, I suggest we "put it to bed" for tonight and tackle it with a fresh mind tomorrow.

All for now.
Goalie

Offline Keith

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Re: Scangearmp2
« Reply #61 on: December 28, 2020, 08:07:12 pm »
Good idea!

Keith

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Re: Scangearmp2
« Reply #61 on: December 28, 2020, 08:07:12 pm »

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #62 on: December 29, 2020, 08:53:35 pm »
Hi Keith.

I've removed and reinstalled the printer driver for my Canon Tr8550 printer, then tried to install the scangear without success. I 'surfed' the Ubuntu Forum and came across the link :- https://askubuntu.com/questions/1237107/scangear-driver-for-canon-ts3150-at-ubuntu-20-04-not-working

I know that this probably isn't the same for Linux Mint thought it might give you a lead to possibly find a solution to the Scangear problem.

Don't go out of your way to look at this until after New Year holiday, I'm able to use the printing features of the printers so I'm okay with them at the moment.

Best wishes for a Happy New Year.
Goalie

Offline Keith

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Re: Scangearmp2
« Reply #63 on: December 29, 2020, 09:20:45 pm »
Hi Goalie.

From the URL you mention it seems that many people are having the same problem with their canon printer/scanners - which is not encouraging.
Several approaches are mentioned so it might be useful to try them all.  If none of those work, I have another suggestion.

In your terminal, enter:
Code: [Select]
sudo apt remove ippusbxd
then reboot.

Then:
Code: [Select]
scanimage -L
and post the output here.  (It might take a minute or so to find your scanner)

Keith
« Last Edit: December 29, 2020, 09:22:53 pm by Keith »

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #64 on: December 29, 2020, 09:35:55 pm »
Hi Keith.

Copy of commands in Teminal : _
[email protected]:~$ sudo apt remove ippusbxd
[sudo] password for kevin:         
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Package 'ippusbxd' is not installed, so not removed
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
[email protected]:~$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[email protected]:~$

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Re: Scangearmp2
« Reply #64 on: December 29, 2020, 09:35:55 pm »

Offline Keith

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Re: Scangearmp2
« Reply #65 on: December 29, 2020, 09:41:19 pm »
Now try:
Code: [Select]
sudo usermod -a -G dialout $USER
and reboot

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #66 on: December 29, 2020, 09:47:54 pm »
Sorry no joy here.

No scanner detected after reboot the printer is switched on.

Offline Keith

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Re: Scangearmp2
« Reply #67 on: December 29, 2020, 09:51:01 pm »
Try
Code: [Select]
export SANE_DEBUG_PIXMA=11 && scanimage > /dev/null
then
Code: [Select]
sudo scanimage -L
(and wait a  bit for a result)

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #68 on: December 29, 2020, 09:53:43 pm »
Sorry Keith thought we had done it this time.

[email protected]:~$ export SANE_DEBUG_PIXMA=11 && scanimage > /dev/null
[sanei_debug] Setting debug level of pixma to 11.
[pixma] pixma is compiled with pthread support.
[pixma] pixma version 0.17.37
[pixma] pixma_find_scanners() found 0 devices
scanimage: no SANE devices found
[email protected]:~$ sudo scanimage -L
[sudo] password for kevin:         

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[email protected]:~$

The Linux Community Forum

Re: Scangearmp2
« Reply #68 on: December 29, 2020, 09:53:43 pm »

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #69 on: December 29, 2020, 09:56:58 pm »
Keith I have installed both Simple Scan & Xsane so should these be picked up by your searches?

Goalie

Offline Keith

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Re: Scangearmp2
« Reply #70 on: December 29, 2020, 09:59:47 pm »
As you were posting I was writing to suggest installing Xsane.  Have you tried it?

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #71 on: December 29, 2020, 10:01:48 pm »
I've tried both Xsane and Simple Scan and both say no scanner detected.

Doi you want to leave this until after New Year?

Offline Keith

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Re: Scangearmp2
« Reply #72 on: December 29, 2020, 10:16:06 pm »
Another user elsewhere had the same problem with an HP printer on Mint.  His final solution (https://www.linuxquestions.org/questions/linux-software-2/xsane-not-working-in-mint-20-a-4175680585/#post6158608) was to just re-install Mint - which worked.
I must add that recent Ubuntu updates have been messing my installation of Ubuntu 18.04 although my HP printer/scanner is still working, so you are not alone. 

I can't think of any other things to try, and suggest that you re-install Mint. 
I'm very sorry that I've been unable to solve your difficulties.

Keith

Offline 19goalie50nxQ

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Re: Scangearmp2
« Reply #73 on: December 29, 2020, 10:23:51 pm »
Keith thanks for your perseverance with this problem and I will reboot Mint when the next upgrade is out in January.

Best wishes and I'll let you know how I get on with the reboot.

Goalie

Offline Keith

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Re: Scangearmp2
« Reply #74 on: December 29, 2020, 10:26:25 pm »
I suspect that a simple upgrade will not suffice and a complete re-installation will be necessary - but good luck anyway.

Best wishes to you & yours for the new year.

Keith

 


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