Could be a QuickTime issue. It may need updating
Anyhow I get my new desktop tomorrow so I may be asking a lot of questions … to get it up and running …
1question tho. From what I have read the bios mayweed an update is it better to do this before I install the os.
What makes you think the BIOS needs updating ?
Wouldn’t it make more sense to try tthe OS, then only mess with the BIOS if something doesn’t work, and the mobo website suggests the BIOS update may fix it ?
You should ONLY EVER update the BIOS if it’s 100% NECESSARY … getting the flash wrong can kill the motherboard, permanently.
See below This is why I asked Mark
OK, IF and only if you need to flash the BIOS … that board has Q-Flash … so you can update the BIOS from withing the BIOS itself
and
Didn’t mess with the bios
It came it works and after much searching we decided mint to be the os as it seems to be what we were looking for ,I’ve set up wifi and email is working ok,my next challenge is to get
Google Chrome as my browser. I need a 64bit version for mint what is the best way to get this please,I also need to install my hp110a all inone printer. Is the software for this in the reps
The more tech questions will follow as I’m just doing the basics and getting my head around Linux and all it’s accronyms
Thanks.
Google Chrome -
Go here:
and download the 64bit .deb version for Ubuntu/Debian.
Then just double-click the .deb to install.
Printer -
Open a terminal, and run:
sudo apt-get install hplip-gui
enter your password when asked (be aware, it will not echo anything to screen whilst entering your password), then hit enter.
once that’s finished, you should find “HP Toolbox” in the menu’s somewhere … use that to configure your HP printer.
AAAAAAARRRRGGGHHH
The disk i nstalled is 32 bit and not the 64bit i asked for
is there any way of changing this to 64 bit
There’s no way of changing it once it’s installed…you’ll need to go here:Download Linux Mint 21.3 - Linux Mint and get the 64-bit version (I’d suggest regular cinnamon 64-bit).
If you have the latest Mint, it will have a PAE enabled kernel … so there’s no need to get the 64bit version … even if you have more than 4GB RAM.
There is a small performance penalty for PAE, but in every day desktop usage, you’re unlikely to notice any difference.
But your call.
As A Future Pilot points out, there is NO way to turn a 32bit install into a 64bit install … it would require a complete reinstall.
well i tried
i need to delete all of the minf on my hdd as im getting a 64bit disc sent so i can set up again
how do i delete it please so i can start with a clean hdd and a clean install
thanks
up date it crashed well sort of ive lost a lot of programms the shutdown buttons have gone it wont connect to internet etcetc so i think a clean out is the best way to go
No need … the Mint 64bit installation disk will offer to “Replace Mint” … just select that option, and it will wipe the drive for you as part of the installation routine 
[EDIT]
Still a little baffled why you don’t just download the Mint 64bit ISO image, then create your own LiveCD or LiveUSB stick
(you can do this from within Mint 32bit)
You do realise there will be little to no benefit from using 64bit over 32bit unless you have HUGE amounts of RAM ?
–
ah well its all gone just a mint screen and a couple of icons left
You can either boot the Mint 32bit LiveCD and use gparted to wipe the disk.
or
Just reinstall Mint32bit telling it to “Replace Mint”
or
Get a 64bit disk and do the same
You do realise there will be little to no benefit from using 64bit over 32bit unless you have HUGE amounts of RAM ?
Thanks again i just reinstalled 32 bit and will change it when i get the 64 bit disc
i have 8 gb ram at Mo but will be gettint that upped
Mark
the sudo apt-get install hpl ip-gui didnt work it says unable to locate package
that should read
hplip-gui
not
hpl ip-gui
With 8 GB of RAM you NEED 64 bit. 32 bit can only handle up to 4GB.
That’s NOT strictly correct.
Recent 32bit versions of Ubuntu/Mint/Peppermint/etc. come with a PAE enabled kernel, so can access more than 4GB.
Hi mark all sorted on the printer. This Linux thingies pretty cool I’m well pleased so far
Re the ram I wonder how much is being used I,d hate to think that a lot of Otis redundant.
Another questioning have. …
My xp is 32bit as is office. …will a 64bit Mint Linux system open all my word files and excel files using the office software that came on mint
I’d expect very little of it’s being used unless you’re running something (or many things) that are memory intensive.
Open a terminal and run:
free -m
That will show you memory usage.
Running:
top
will display the processes using the most %CPU … but whilst it’s running if you hit Shift+M it will change to showing the processes using the most RAM
Or Mint probably has a task manager somewhere in the menus.