Cant get wireless conection

in network connections, i have wired 1 and wired 2,
wired 1 when opened asks for all manner of data
ethernet … enp2s0f2
then something called MTU which i set to automatic
wake on LAN is set to default
link negotiation set automatic

and this is another new install this morning

Ok, in “ipv4” settings, make sure “method” is set to “Automatic (DHCP)” for both interfaces. If it’s working, you should see something listed in “addresses”.

If both interfaces are set to automatic and no addresses are listed, we’re down to physical problems.

  • Check the cable, potentially swap the cable for another
  • Check the port on your router, typically BT routers have a WLAN port - don’t use this one (!)

dhcp done
nothing in address

just changed cables, waiting on a restart

Nothing needs a restart for a cable swap.

maybe i did it just in case

in the connection place with the ethernet cable in…it shows two both are unplugged it says.
they are both realtek
one is realtek ethernet controller

Ok, so you have a physical problem. Either the cable isn’t any good, or the port on the router isn’t working. To debug, try another port, another cable, or if possible, plug a known working machine / cable in to see if it works. Typically it’s only going to say “unplugged” if it can’t see a physical signal on the line.

I’m still a little confused as to why your machine apparently has no network connection, yet the machine seems able to see both your new network interface and “another” network interface. It would seem your laptop does actually have a wired network interface built-in, even of it’s not visible on the case. (and it looks like they are both Realtek, which is not surprising, they’re quite a common brand)

well before this linux it had windows 10, and it worked fine then
i dont have another port to try

You have a router with only one port on it?!

can some thing be turned off thats why it cant be seen

the other ports are occupied

right ive chnged the port…
no difference

Well, if you had Windows 10 previously working with that router, it would imply the router is Ok. If you’re confident in the cables, than you’re back to the new interface.

The way it works physically; when you plug the cable in, it will or it won’t make a physical connection. If it won’t, it’s going to be a hardware problem with your interface, the cable or the router. (“unplugged” is a strong indication it’s not seeing a physical connection)

Once it sees a physical connection, your router will broadcast a DHCP request and ask for an address. The router will respond with an address allocation which will be shown against the interface. Typically there is no configuration to be done here, this is all automatic

So there’s nothing “not” configured, there seems to be some sort of physical problem with what you have. The only thing that springs to mind is whether your router is set to not respond automatically to DHCP requests from new devices. This is a feature is typically reserved for WiFi connections, I think it’s called IPS. Typically you have an IPS button on the router that you press and a window of (n) seconds it will respond to connections from new machines. I don’t suppose you have any sort of button that fits this description?

yes i have a botton on the side of the router, i dont know what its called

Presumably this isn’t the power button? If it is an IPS button (and not the power button), assuming you’re all plugged in, it might be worth a go.

Note; you’ve not said what sort of router this is, BT routers typically have power only, be sure this isn’t some sort of “reset” option

right ipressed it, im now connected to the network…
does that mean i can do an upodate for linux to update and upgarde itself

Erm, well, if you’re connected, you should be able to! :slight_smile: