HMGCC is looking for an Associate Product Support Engineer (Corporate ICT) in UK

Associate Product Support Engineer (Corporate ICT)

£24,000-£28,800 + excellent benefits

Hanslope Park, Buckinghamshire

With our investment in ICT, we have more exciting opportunities than ever

Here at HMGCC, we design and develop innovative communications systems, specifically for government use. It’s critical work – so standards must be sky-high. We’re making sure that we’re better equipped than ever to perform our role by improving the capability of our Corporate ICT. We’re investing in infrastructure and expanding our team – giving our people the chance to tackle new and exciting technologies. As an Associate Product Support Engineer, you’ll be at the heart of our efforts, enjoying fascinating projects, exceptional training and a range of outstanding benefits.

Your task will be to provide software support for Corporate ICT systems and applications. You’ll work to maximise system availability and integrity, while managing incident and problem resolution. It means judging requests for change and escalating them if necessary. It also means sharing your knowledge with team members and working directly with a variety of contacts. Whatever the challenge, you’ll observe good engineering practice, offering high quality software support, including consistent web-based business systems.

To join us, you’ll need previous experience in a technical environment, where you’ve supplied excellent customer service. Your expertise should cover a range of software environments, including operating systems (Windows and Linux - Redhat/Centos); web servers (IIS and Apache); databases (Microsoft SQL Server and Informix); Enterprise COTS (Finance, ERP, EPM and HR tools); plus virtual infrastructure (VMWare tools). You’ll also be familiar with a variety of vendor applications. Using this broad technical know-how, you’ll carry out software evaluation, configuration, testing and deployment, creating clear documentation as you go.

If you share our drive for excellence, you’ll find there’s every opportunity to develop and progress. What’s more, you’ll have access to a great working environment, complete with a restaurant, sports facilities and nursery, as well as generous benefits.

If you’d like to join us, you can find out more and apply at

Closing date for applications: 20th June 2014.

To apply to HMGCC you must be a born or naturalised British citizen, over 21 years old and primarily have lived in the UK for the last ten years. In addition, one of your parents must be a British citizen, or has substantial ties to the UK.

Apply here: