Job Offered: Tech Support - Double Negative Visual Effects

Department: Technology
Location: London
Reports to: Steve Lynn

Working closely with our systems administrators and tech runners, you’ll be part of a fun, busy team with plenty of opportunities to learn more about this exciting industry and the technology behind it.
You’ll be working with cutting edge technology on blockbuster movies as part of one of the world’s leading VFX companies, with offices in London, Vancouver and Singapore.
The ideal candidate will be smart, energetic, keen to learn and motivated by providing great support to our teams of artists and developers.

The job:
You’ll be part of a team of 25, providing support to 1000 employees in our central London office, and will work with the tech teams in our other international offices. No day is the same in Tech – you could be providing Windows support to our accounting department one day and helping an artist diagnose problems with their renders the next!

Skill requirements:
In-depth knowledge of at least one OS – Unix(CentOS), Windows or OS X
Familiar with debugging common hardware and software issues
Excellent communication skills over phone, email or in person

Advantageous skills:
Knowledge of VFX applications eg Maya/Nuke an advantage
Knowledge of VFX pipelines a plus
Customer support/service experience a big plus

Degree in Computer Science, Software Engineering, VFX or related area.
(or equivalent experience)

To apply:
Please go to and click on the link to our jobs portal.
You will need to create a profile and submit the application form provided.
Please don’t forget to attach all relevant documents and remember to mention where you saw this job advertised in your cover letter.