Scanner does not work on Peppermint 8

My Dell laptop which has Peppermint 8 and the simple scan program does not work. When I plug in my Packard Bell Diamond 1200 its light is on and the simple scan box comes up but it says there is no scanner attached.

Anyone know what to do please? I really need to use my scanner, many thanks.

With the scanner plugged into the PC and switched on, do you get any output from these commands:-

sane-find-scanner

and

scanimage -L

and

sudo sane-find-scanner

and

sudo scanimage -L

and

lsusb

?

Thanks Mark:

sane-find-scanner will now attempt to detect your scanner. If the

result is different from what you expected, first make sure your

scanner is powered up and properly connected to your computer.

No SCSI scanners found. If you expected something different, make sure that

you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 008:001: Access denied (insufficient permissions)
could not open USB device 0x1c4f/0x0003 at 007:009: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 007:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x05d8, product=0x4002, chip=GT-6801) at libusb:006:002
could not open USB device 0x1d6b/0x0001 at 006:001: Access denied (insufficient permissions)
could not open USB device 0x05ca/0x180a at 001:003: Access denied (insufficient permissions)
could not open USB device 0x0bda/0x0158 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)

Your USB scanner was (probably) detected. It may or may not be supported by

SANE. Try scanimage -L and read the backend’s manpage.

Not checking for parallel port scanners.

Most Scanners connected to the parallel port or other proprietary ports

can’t be detected by this program.

You may want to run this program as root to find all devices. Once you

found the scanner devices, be sure to adjust access permissions as

necessary.

barnabas@barnabas-Inspiron-1545 ~ $ scanimage -L
device `gt68xx:libusb:006:002’ is a Mustek BearPaw 1200 CU flatbed scanner
barnabas@barnabas-Inspiron-1545 ~ $ sudo sane-find-scanner
[sudo] password for barnabas:

sane-find-scanner will now attempt to detect your scanner. If the

result is different from what you expected, first make sure your

scanner is powered up and properly connected to your computer.

No SCSI scanners found. If you expected something different, make sure that

you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x05d8, product=0x4002, chip=GT-6801) at libusb:006:002

Your USB scanner was (probably) detected. It may or may not be supported by

SANE. Try scanimage -L and read the backend’s manpage.

Not checking for parallel port scanners.

Most Scanners connected to the parallel port or other proprietary ports

can’t be detected by this program.

barnabas@barnabas-Inspiron-1545 ~ $ sudo scanimage -L
device `gt68xx:libusb:006:002’ is a Mustek BearPaw 1200 CU flatbed scanner
barnabas@barnabas-Inspiron-1545 ~ $ lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 009: ID 1c4f:0003 SiGma Micro HID controller
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 05d8:4002 Ultima Electronics Corp. Artec Ultima 2000 (GT6801 based)/Lifetec LT9385/ScanMagic 1200 UB Plus Scanner
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 05ca:180a Ricoh Co., Ltd
Bus 001 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
barnabas@barnabas-Inspiron-1545 ~ $

Try installing xsane:

sudo apt-get install xsane

now start it from:-

menu > Graphics > XSane Image scanning program

Did that find your scanner ?
(obviously the scanner needss to be plugged in and switched on)

I did that and xsane uploaded to the laptop. But when I plugged in the scanner the box came up and said “failed to open device invalid argument.” Now, I know there is nothing wrong with the scanner cos it works perfectly on the Mint netbook. I used it this afternoon! Just would be nice if I need to scan I can just plug it into this Peppermint Dell, and not have to go and boot up another computer! Why it won’t work on the Dell is very odd. The scanner doesn’t have an on/off switch so when I plug it into the Mint netbook its light is on right away and it is ready for action!
PS the netbook is also a Dell- an inspiron mini.

Oh and it can’t be a USB port problem because the Dell recognises my Maxtor HD , my mobile phone and charges my e cig up via the ports!

OK, as this is an Artec Ultima 2000 flatbed … follow these instructions:-

Open a terminal and run

gksudo xed /etc/sane.d/gt68xx.conf

find the 3 lines that read:-

# Artec Ultima 2000:
#override "artec-ultima-2000" 
#firmware "ePlus2k.usb"

and uncomment the last 2 of those lines, so they now read:-

# Artec Ultima 2000:
override "artec-ultima-2000" 
firmware "ePlus2k.usb"

SAVE the file, and close gedit.

Back in the terminal, run these commands in sequence:

sudo mkdir /usr/share/sane/gt68xx

then

cd /usr/share/sane/gt68xx

then

sudo wget http://www.dropbox.com/s/5j3amp86uviolok/Artec-Ultima-2000-firmware.tar.gz

(I extracted that firmware directly from the Artec windows driver, and uploaded it to my dropbox)
then

sudo tar xvf Artec-Ultima-2000-firmware.tar.gz

then

sudo chown root:root ePlus2k.usb gt680xfw.usb

then

sudo chmod a+r ePlus2k.usb gt680xfw.usb

Now unplug your scanner … wait 10 seconds … replug your scanner … test your scanner.

Thank you very much Mark- I will do this later or tomorrow.