Scanner not working- SOLVED!

It’s tragic is what it is Keith- he was only 59! His illness sounds scary ( I hope it wasn’t that new virus from abroad–). Mark helped me tons over the years with using Linux.

I’ll try that link tomorrow afternoon as I’m on my Chromebook and not got the netbook set up and going into bed soon.

Graeme had sent me a link to some firmware but I was too late getting to save it ( it had a time constraint on it), so I hope he’ll be able to resend it to me.

Yes, Mint is similar. I was using that distro on a Dell netbook for a few years ( but the netbook is no longer updateable so I gave it to my mate Dave for typing up documents on).

Hi Melissa - I have the same generic scanner as graeme (mine is branded Artec Ultima 2000) and both he and Mark helped me get mine running a few years ago. Try this out and see if it works.

First, click on this link - http://linuxforums.org.uk/index.php?topic=11804.0 and go to post #9. (The link to Peppermint is still live, I’ve just tried it)

Follow the instructions as read except where it says “find the 3 lines that read…”

Instead of “Artec Ultimate 2000”, look for your scanner name in the list and uncomment those two lines below it as instructed.

Follow the rest of the instructions and test your scanner.

If it doesn’t work, go back to the beginning of post #9 and follow the instructions as written - ie: uncomment the “Artec Ultimate 2000” lines instead.

Try your scanner again.

It looks like this scanner is a basic one that was branded many ways. Hopefully these instructions will be good for all of them in the list as the software seems to be identical for all.

Let us know how you get on

Rich

Thank you I’ll def try this tomorrow afternoon. My computer mouse has dies and I’m not very good with panels so if I can’t do it I’ll do it Saturday after I get paid when I get a new mouse. I have to takea pet to the vets Friday and I’ll be too upset to get on to this as she needs euthanesia.

Hi Melissa.

The file you need might be PS1fw.usb and you can find a (lower case) version at SANE GT68xx Backend Homepage.
Scroll down until you find: “Packard Bell Diamond 1200 CIS 6801 0x05d8 0x4002 ps1fw.usb Works, probably a Mustek BearPaw 1200 CU clone.”.
Click on the blue filename to download. It will probably go to your Downloads directory.
Wherever it is, move it by:

sudo mv ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx   

Then do this:

scanimage -L

All being well you should see something like: device `gt68xx:libusb:004:002’ is a Mustek Bearpaw 1200 CU Plus flatbed scanner

Please note that your computer is expecting PS1fw.usb (capitals) and we are trying a lowercase source - but I bet it’s the same file.
Let us know how you get on.
Keith


I got all this from: https://www.linuxquestions.org/questions/linux-hardware-18/how-to-mustek-1200-ub-plus-does-work-with-linux-178927/ https://sermoa.wordpress.com/2010/07/10/packard-bell-mustek-bearpaw-scanner-on-ubuntumint/ http://meier-geinitz.de/sane/gt68xx-backend/

Thanks Keith, I tried that. The file is in my downloads but when I did the first sudo command in the terminal I got a message saying it cannot find it.

Check carefully the file name in your Downloads directory - is it all lower case or does it have any capitals? Let me know.
Try copying the file name listed in Downloads (in the terminal: highlight the name then Ctrl+Shift+c) and paste that into the sudo command ( Ctrl+Shift+v) instead of typing exactly what I’ve written in the command. Does that make sense?

@Rich: Did that but scanner still not connecting.

Here is results from terminal:

matildaw@ASUS-X102BA ~ $ gksudo gedit /etc/sane.d/gt68xx.conf
matildaw@ASUS-X102BA ~ $ sudo mkdir -p /usr/share/sane/gt68xx
[sudo] password for matildaw:
matildaw@ASUS-X102BA ~ $ cd /usr/share/sane/gt68xx
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo wget https://peppermintos.info/misc/Artec-Ultima-2000-firmware.tar.gz
–2020-03-15 17:03:03-- https://peppermintos.info/misc/Artec-Ultima-2000-firmware.tar.gz
Resolving peppermintos.info (peppermintos.info)… 98.158.179.106
Connecting to peppermintos.info (peppermintos.info)|98.158.179.106|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: 6529 (6.4K) [application/x-gzip]
Saving to: ‘Artec-Ultima-2000-firmware.tar.gz’

Artec-Ultima-2000-fir 100%[=======================>] 6.38K --.-KB/s in 0s

2020-03-15 17:03:04 (35.3 MB/s) - ‘Artec-Ultima-2000-firmware.tar.gz’ saved [6529/6529]

matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo tar xvf Artec-Ultima-2000-firmware.tar.gz
gt680xfw.usb
ePlus2k.usb
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo chown root:root ePlus2k.usb gt680xfw.usb
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $ sudo chmod a+r ePlus2k.usb gt680xfw.usb
matildaw@ASUS-X102BA /usr/share/sane/gt68xx $

It’s all lower case Keith. Ok will try now what you just suggested.

This is what msg in terminal said when copied it in:

matildaw@ASUS-X102BA ~ $ /home/matildaw/Downloads/ps1fw.usb
bash: /home/matildaw/Downloads/ps1fw.usb: Permission denied
matildaw@ASUS-X102BA ~ $

I just don’t get why it won’t work. I’ve got simple scan on this netbook, light on scanner is on when plugged into it, and it worked on the old Mint netbook I gave to my mate Dave.

OK. So the file is probably still in your Downloads directory and it probably needs the file owner to be changed to you.
Try:

sudo chown matilda Downloads/ps1fw.usb

then

sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx 

Note it’s now cp not mv!
Then try your scanner.

Rich is more knowledgeable than I am so he might be better able to advise.

matildaw@ASUS-X102BA ~ $ sudo chown matilda Downloads/ps1fw.usb
[sudo] password for matildaw:
chown: invalid user: ‘matilda’
matildaw@ASUS-X102BA ~ $

No still nothing! What is up with this netbook?! It doesn’t like this scanner. :-\

Please show the result of:

ls -l ~/Downloads/ps1fw.usb

Sorry: I typed your name incorrectly. Please post the output from:

sudo chown matildaw Downloads/ps1fw.usb

matildaw@ASUS-X102BA ~ $ ls -l ~/Downloads/ps1fw.usb
-rw-rw-r-- 1 matildaw matildaw 7986 Mar 15 16:53 /home/matildaw/Downloads/ps1fw.usb
matildaw@ASUS-X102BA ~ $
matildaw@ASUS-X102BA ~ $

matildaw@ASUS-X102BA ~ $ sudo chown matildaw Downloads/ps1fw.usb
[sudo] password for matildaw:
matildaw@ASUS-X102BA ~ $

Yes; the command showed that you are the owner.
Now try again:

sudo cp ~/Downloads/ps1fw.usb  /usr/share/sane/gt68xx

and keep fingers crossed!

matildaw@ASUS-X102BA ~ $ sudo cp ~/Downloads/ps1fw.usb /usr/share/sane/gt68xx
[sudo] password for matildaw:
matildaw@ASUS-X102BA ~ $

That’s encouraging. Does your scanner work now?

THE SCANNER WORKS!!! ;D

100 gold stars for you Sir!

Many thanks!

I tested it and it saved the scan as a pdf. I presume I can save it as a jpeg?

I think when I used to scan it would save as a jpeg, or perhaps I forgot to set it to picture when I did the test.