Acer 5755G Problem with internet conectivity

Internet Connectivity
1

I’ve recetly installed Backtrack 5r3 ,
when i start the wicd network Manager i’ve an error :

“Could not connect to wicd’s Dbus interface. Check the wicd log for error messages.”

i didn’t find the wicd log .
Ps : the ethernet connection dosen’t work also …
i searched in other post but it didn’t solved my problem.
Help .

2

Hi and welcome to the forum.

i didn't find the wicd log .
Did you look in [b]/var/log/wicd/wicd.log[/b]? You could try locating it: 
locate wicd.log

According to this you may also have to add your regular user account to the netdev group and reload DBus:

sudo adduser <yourusername> netdev
sudo /etc/init.d/dbus reload
3

Think you for your reply,
-i added my username to the netdev .
-the error message didn’t show again , but the problém is not resolve : i cannot access internet .
the wicd is open but it didn’t show me my wireless network.
*sudo /etc/init.d/dbus reload result :
"Rather than invoking init scripts through /etc/init.d, use service(8) utility, e.g. service dbus reload

Since the script you are attempting to invoke has been converted to an Upstart, you may also user the reload(8) utility, e.g. reload dbus"

Ps : wired connection connect to network (and i have local ip) but internet conection still not working.

4

OK, you could have reloaded dbus with (as it tells you):

service dbus reload
the wicd is open but it didn't show me my wireless network.

Go to wicd>Preferences>General Settings
>Have you got your wireless & wired interface in the adjacent boxes?
If not then you could find out their names with:

ip link
Ps : wired connection connect to network (and i have local ip) but internet conection still not working.

Are you using DHCP or fixed ip address?

5

With the wired connection, can you ping your router ?
ping -c 5

Can you ping google.com:

ping -c 5 google.com

Can you ping Googles IP address:

ping -c 5 173.194.41.130
6

OK,

service dbus reload dosen’t return anything .

[quote author=SeZo link=topic=10660.msg80738#msg80738 date=1359156624]

ip link

i founded the wireless interface empty , i did the comand (l0 for wireless , eth0 for wired) and i puted in the correspondant fields.

i’m using DHCP i think (pereference Client Dhcp (automatic checked))
-in wired connection i have (Use Static Ips (not checked), Use Static DnS (not checked),DHCP Hostname = bt(checked))
-for wireless connection i didn’t know .

Yes 5 transmitted , 5 received

Host name unknown

Yes 5 transmitted , 5 received

7

OK, for the wired connection the problem is there is no DNS servers set for name resolution …

You’re going to have to manually assign either the routers IP as the DNS server … or statically assign your ISP’s (or openDNS) DNS server addresses.

Any reason you’re using wicd over NetworkManager ?

8

Think you ! Now the wired connection work perfectly .
But i didn’t understand your question ! i’ve recently backtrack 5 r3 and i find juste wicd to connect to internet.i didn’t find the NetworkManager.
Ps: i don’t know if it help but i tried sudo apt-get install network-manager
and it show error :"Errors were encountered while processing:
bcmwl-kernel-source
E: Sub-process /usr/bin/dpkg returned an error code (1)
"

9

OK, wireless …

Can you open a terminal and send the output from:

sudo lshw -C network

and

ifconfig

and

iwconfig

and

rfkill list

and

iwlist scanning
10

ok :
*-network
description: Ethernet interface
product: NetLink BCM57785 Gigabit Ethernet PCIe
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: 10
serial: b8:70:f4:aa:87:64
size: 100MB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb ip=192.168.1.8 latency=0 link=yes multicast=yes port=twisted pair speed=100MB/s
resources: irq:16 memory:d1830000-d183ffff memory:d1840000-d184ffff memory:d1850000-d18507ff
*-network UNCLAIMED
description: Network controller
product: BCM43227 802.11b/g/n
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:03:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: latency=0
resources: memory:d1a00000-d1a03fff
ifconfig :

eth0 Link encap:Ethernet HWaddr b8:70:f4:aa:87:64
inet addr:192.168.1.8 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::ba70:f4ff:feaa:8764/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1854 errors:0 dropped:0 overruns:0 frame:0
TX packets:1498 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2045957 (2.0 MB) TX bytes:236708 (236.7 KB)
Interrupt:16

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:62 errors:0 dropped:0 overruns:0 frame:0
TX packets:62 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:4409 (4.4 KB) TX bytes:4409 (4.4 KB)

iwconfig :
lo no wireless extensions.

eth0 no wireless extensions.

rfkill list :
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: acer-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no

iwlist sanning :

iwlist: unknown command `sanning’ (check ‘iwlist --help’).
root@bt:~# iwlist --help
Usage: iwlist [interface] scanning [essid NNN] [last]
[interface] frequency
[interface] channel
[interface] bitrate
[interface] rate
[interface] encryption
[interface] keys
[interface] power
[interface] txpower
[interface] retry
[interface] ap
[interface] accesspoints
[interface] peers
[interface] event
[interface] auth
[interface] wpakeys
[interface] genie
[interface] modulation

11

OK, the Broadcom drivers for your wireless aren’t installed, or are broken … so let’s reinstall them.

Make sure you’re connected to the internet by an ethernet cable, then open a terminal and run:

sudo apt-get install --reinstall dkms bcmwl-kernel-source

When that command has finished, run:

sudo modprobe wl

Does your wireless spring to life ?

12

*sudo apt-get install --reinstall dkms bcmwl-kernel-source : it has stoped with this error :
“Error! Bad return status for module build on kernel: 3.2.6 (x86_64)
Consult the make.log in the build directory
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/ for more information.
dpkg: error processing bcmwl-kernel-source (–configure):
subprocess installed post-installation script returned error exit status 10
Errors were encountered while processing:
bcmwl-kernel-source
E: Sub-process /usr/bin/dpkg returned an error code (1)”

  • and : sudo modprobe wl
    FATAL: Module wl not found.
13

With a wired internet connection … run:

sudo apt-get remove --purge dkms

then

sudo apt-get remove --purge bcmwl-kernel-source

then

sudo dpkg --configure -a

then

sudo apt-get clean

then

sudo apt-get update

then

sudo apt-get upgrade

then

sudo apt-get install linux-headers-generic build-essential

then

sudo apt-get install bcmwl-kernel-source

then

sudo modprobe wl

Did the wireless spring to life, or were there any errors ?

…

14

…

  • sudo apt-get upgrade :
    …
    Setting up websploit (2.0.3-bt0) …
    Setting up wifite (r85-bt1) …
    Setting up wireshark (1.8.3-bt0) …

Processing triggers for libc-bin …
ldconfig deferred processing now taking place
Errors were encountered while processing:
beef
E: Sub-process /usr/bin/dpkg returned an error code (1)

  • root@bt:~# sudo apt-get install linux-headers-generic build-essential
    Reading package lists… Done
    Building dependency tree
    Reading state information… Done
    Package linux-headers-generic is not available, but is referred to by another package.
    This may mean that the package is missing, has been obsoleted, or
    is only available from another source
    E: Package linux-headers-generic has no installation candidate

Error! Bad return status for module build on kernel: 3.2.6 (x86_64)
Consult the make.log in the build directory
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/ for more information.
dpkg: error processing bcmwl-kernel-source (–configure):
subprocess installed post-installation script returned error exit status 10
Errors were encountered while processing:
beef
bcmwl-kernel-source
E: Sub-process /usr/bin/dpkg returned an error code (1)

*root@bt:~# sudo modprobe wl
FATAL: Module wl not found.

15

Whats the output from:

sudo apt-get update

can you also post the contents of:

gedit /etc/apt/sources.list
16

all is ok with :

17

Ok, let’s take a look at the make.log … what are the contents of:

gedit /var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/make.log
18

*make.log :

DKMS make.log for bcmwl-5.60.48.36+bdcom for kernel 3.2.6 (x86_64)
Sun Jan 27 19:20:21 CET 2013
make: Entering directory `/usr/src/linux-source-3.2.6’

WARNING: Symbol version dump /usr/src/linux-source-3.2.6/Module.symvers
is missing; modules will have no dependencies and modversions.

LD /var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/built-in.o
CC [M] /var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/shared/linux_osl.o
CC [M] /var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.o
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c:219: error: unknown field ‘ndo_set_multicast_list’ specified in initializer
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c:219: warning: initialization from incompatible pointer type
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c: In function ‘_wl_set_multicast_list’:
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c:1435: error: ‘struct net_device’ has no member named ‘mc_list’
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c:1435: error: ‘struct net_device’ has no member named ‘mc_count’
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c:1436: error: dereferencing pointer to incomplete type
/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.c:1442: error: dereferencing pointer to incomplete type
make[1]: *** [/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build/src/wl/sys/wl_linux.o] Error 1
make: *** [module/var/lib/dkms/bcmwl/5.60.48.36+bdcom/build] Error 2
make: Leaving directory `/usr/src/linux-source-3.2.6’

19

What’s the output from:

sudo apt-get install --reinstall linux-headers-$(uname -r) kernel-headers kernel-devel build-essential
20

*apt-get install --reinstall linux-headers-$(uname -r) kernel-headers kernel-devel build-essential

Reading package lists… Done
Building dependency tree
Reading state information… Done
E: Couldn’t find package kernel-headers