Fonts error please help[Fixed thankyou]

Linux Support
1

can we do this now I didn’t relise till just now but I’ now got to errors I’m using ubuntu 10.10 and I think I should mention [1] firefox has some thing wrong some times when I switch on It won’t connect I can I always fix this by rebooting [2] can’t recive mail I think pop’s not working but I can send mail fine, back to fonts

(firefox-bin:1874): IBUS-WARNING **: Connect to unix:abstract=/tmp/dbus-6pWZbpd8Pf,guid=fb354fe0682b8cc123f24593000003ed failed: Failed to connect to socket /tmp/dbus-6pWZbpd8Pf: Connection refused.

(firefox-bin:1874): Pango-lWARNING **: shaping failure, expect ugly output. shape-engine=‘BasicEngineFc’, font=‘文泉驛正黑 Medium 14.6669921875’, text=‘日本語’

2

OK I think this is 2 separate issues… for the font issue, try this…

sudo dpkg-reconfigure libcairo2 libpango1.0-0

then

sudo fc-cache -fv

Cllose ALL instances of firefox, and restart it… then let me know if that solved the issue.

and let me know if you still get the same erors.

3

I think I’ve made amistake I’ll run the again and re post

4

So what errors are you getting now when you start firefox ?

As the font issue is related to a font called WeQuanYi (chinese font), can you send the output from:

sudo find / -name *wqy*

You’ll have to let me know EXACTLY what the “gdr” error message is the next time you get it, and what you ran that caused the error.

5

gordon@gordon-desktop:~$ sudo dpkg-reconfigure libcairo2 libpango1.0-0
[sudo] password for gordon:
gordon@gordon-desktop:~$

gordon@gordon-desktop:~$ sudo fc-cache -fv
[sudo] password for gordon:
/usr/share/fonts: caching, new cache contents: 0 fonts, 3 dirs
/usr/share/fonts/X11: caching, new cache contents: 0 fonts, 6 dirs
/usr/share/fonts/X11/100dpi: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/X11/75dpi: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/X11/Type1: caching, new cache contents: 9 fonts, 0 dirs
/usr/share/fonts/X11/encodings: caching, new cache contents: 0 fonts, 1 dirs
/usr/share/fonts/X11/encodings/large: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/X11/misc: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/X11/util: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/truetype: caching, new cache contents: 1 fonts, 14 dirs
/usr/share/fonts/truetype/freefont: caching, new cache contents: 12 fonts, 0 dirs
/usr/share/fonts/truetype/openoffice: caching, new cache contents: 1 fonts, 0 dirs
/usr/share/fonts/truetype/takao: caching, new cache contents: 1 fonts, 0 dirs
/usr/share/fonts/truetype/thai: caching, new cache contents: 54 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-dejavu: caching, new cache contents: 21 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-indic-fonts-core: caching, new cache contents: 17 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-kacst-one: caching, new cache contents: 1 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-khmeros-core: caching, new cache contents: 2 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-lao: caching, new cache contents: 1 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-liberation: caching, new cache contents: 12 fonts, 0 dirs
/usr/share/fonts/truetype/ttf-punjabi-fonts: caching, new cache contents: 2 fonts, 0 dirs
/usr/share/fonts/truetype/ubuntu-font-family: caching, new cache contents: 4 fonts, 0 dirs
/usr/share/fonts/truetype/unfonts: caching, new cache contents: 4 fonts, 0 dirs
/usr/share/fonts/truetype/wqy: caching, new cache contents: 2 fonts, 0 dirs
/usr/share/fonts/type1: caching, new cache contents: 0 fonts, 2 dirs
/usr/share/fonts/type1/gsfonts: caching, new cache contents: 35 fonts, 0 dirs
/usr/share/fonts/type1/mathml: caching, new cache contents: 1 fonts, 0 dirs
/usr/X11R6/lib/X11/fonts: skipping, no such directory
/usr/local/share/fonts: caching, new cache contents: 0 fonts, 0 dirs
/home/gordon/.fonts: skipping, no such directory
/var/cache/fontconfig: cleaning cache directory
/home/gordon/.fontconfig: cleaning cache directory
fc-cache: succeeded
gordon@gordon-desktop:~$

I don’t get the error coming up now but it opens a terminal and leaves it blank
I’ll try the comand you posted

6

here is the ouput
gordon@gordon-desktop:~$ sudo find / -name wqy
[sudo] password for gordon:
/var/lib/dpkg/info/ttf-wqy-microhei.postinst
/var/lib/dpkg/info/ttf-wqy-microhei.list
/var/lib/dpkg/info/ttf-wqy-microhei.prerm
/var/lib/dpkg/info/ttf-wqy-microhei.md5sums
/usr/share/doc/ttf-wqy-microhei
/usr/share/fonts/truetype/wqy
/usr/share/fonts/truetype/wqy/wqy-microhei.ttc
gordon@gordon-desktop:~$

7

Can you explain this:

I don't get the error coming up now but it opens a terminal and leaves it blank
8

I can’t understand it unless it has defaulted to trying to set up to receive mail ?

9

No, What do you mean by that…

What causes a blank terminal to open?

What did you do just prior to the terminal opening?

is there a prompt in the terminal?

10

I don’t know, I just know that if I open a help it left me with the error(which I don’t see because its in the background) but now just blank because thats fixed so could it default back to email with smaller error leaving the terminal blank starting error routine but not completing, there all use TCP/IP in-part could, the email and firefox problem be linked ?

11

So far I can’t make any sense out of what you are trying to explain…

Which application is giving you an error ? … and when ?

Which application is opening a blank terminal ? … and when ?

Is the terminal that opens totally blank, or is there a prompt in the terminal?

This is the first time you’ve mentioned “help” -

I just know that if I open a help it left me with the error

What do you mean by “open a help” ?

Maybe it’s me, but you’ll have to try explain what is happening a little better, because I can’t help if I don’t understand what’s happening :o

12

I only get it like that in thunderbird mail I just opened gwibber It opens a terminal but it disappears completely not just from the back ground, sorry I meant to say there is a prompt in the terminal it looks completely normal when the error was coming up I would still get a prompt to finish, accessing the help online triggers it sorry I though I’d mentioned it

13

When you select “Help Online”, does Firefox open ?

14

yes firefox does open when I select “Help Online”

15

OK, still not understanding the problem…

16

I’am just assuming opening a blank terminal will create a bigger problem later if that’s not the case Ok leave is this normal ?, perhaps I should leave it see what happens since the error has stopped it’s not a problem just unusual

17

You could try reinstalling thunderbird… if it is thunderbird that’s opening the terminal.

sudo apt-get install --reinstall thunderbird

and see if that makes any difference.

18

gordon@gordon-desktop:~$ sudo apt-get install --reinstall thunderbird
[sudo] password for gordon:
Reading package lists… Done
Building dependency tree
Reading state information… Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0B/11.1MB of archives.
After this operation, 0B of additional disk space will be used.
(Reading database … 132746 files and directories currently installed.)
Preparing to replace thunderbird 3.1.10+build1+nobinonly-0ubuntu0.10.10.1 (using …/thunderbird_3.1.10+build1+nobinonly-0ubuntu0.10.10.1_i386.deb) …
Unpacking replacement thunderbird …
Processing triggers for man-db …
Processing triggers for desktop-file-utils …
Processing triggers for python-gmenu …
Rebuilding /usr/share/applications/desktop.en_GB.utf8.cache…
Processing triggers for python-support …
Setting up thunderbird (3.1.10+build1+nobinonly-0ubuntu0.10.10.1) …
gordon@gordon-desktop:~$

No the terminal is more visiable(says at the front longer-still blank) but does that reley make a difference ?

19

Any chance you can take a screenshot and upload it to somewhere like flickr so I can take a look ?

[EDIT]

Can you also do this… close thunderbird… open a terminal, and enter:

thunerbird

When thunderbird opens, go to “Help Online”… now go back to the terminal you started thunderbird from, and post its contents here.

20

I posted the screenshot my User name is theporter2000 on face book, I tried the command via the terminal but it stay’s the same as the screenshot