No sound since Peppermint 4 upgrade

Hi guys

A while back I upgraded my Grand-Daughters PC from PM3 to PM4 and since has had no sound, I’ve tried installing pulseaudio and pulseaudio-utils but no joy

This PC has an onboard soundcard which I’m sure has never worked and I installed a PCI sound card which worked perfectly under PM3, I’ve checked all the things I know like it,s not muted and all variations of settings in Pulseaudio but I just can’t get it to work.

chloe@Linux3 ~ $ lspci 00:00.0 Host bridge: Silicon Integrated Systems [SiS] 661FX/M661FX/M661MX Host (rev 11) 00:01.0 PCI bridge: Silicon Integrated Systems [SiS] AGP Port (virtual PCI-to-PCI bridge) 00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS964 [MuTIOL Media IO] LPC Controller (rev 36) 00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 IDE Controller (rev 01) 00:02.7 Multimedia audio controller: Silicon Integrated Systems [SiS] SiS7012 AC'97 Sound Controller (rev a0) 00:03.0 USB controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.1 USB controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.2 USB controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.3 USB controller: Silicon Integrated Systems [SiS] USB 2.0 Controller 00:0a.0 Multimedia audio controller: Ensoniq ES1371 [AudioPCI-97] (rev 06) 00:0b.0 Network controller: Ralink corp. RT3062 Wireless 802.11n 2T/2R 00:0e.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 01:00.0 VGA compatible controller: NVIDIA Corporation NV31 [GeForce FX 5600] (rev a1) chloe@Linux3 ~ $

Any help or advice would be much appreciated

Many thanks

Graeme

what’s the output from:

aplay -l

Hi Mark

This is one of the very few times I hoped you wouldn’t respond so I didn’t waste your time but I just got it working although the volume is a bit low but I can live with that.

to get it working I had to set the Output Device port to Headphones/No Amplifier even although I’m using desktop speakers

Sorry I wasted your time

Graeme

Hey if it’s working to your satisfaction, that’s all that matters :slight_smile:

But if you want to try sorting it out so it outputs to the correct device … let me know

[quote]But if you want to try sorting it out so it outputs to the correct device … let me know[/quote

Unless there’s a benefit to be had by sorting it (ie better sound quality or better volume) it I’m happy to leave it as is

Many thanks

Graeme

That I couldn’t answer without trying … it may be better, it may not … so your call.

I’m happy to leave it as it is, it’s working fine and the lowish volume means I won’t have to have One Direction bursting my eardrums :slight_smile:

Oh christ … do you want instructions to disable sound altogether.

I better leave it working or she wont speak to me but instructions how to disable Simon Cowel wouldn’t go amiss :slight_smile:

Ok change of mind the reason is that because I have to have the speakers turned almost full up there’s an annoying buzzing coming from the speakers which disappears if turned down to about half, I don’t hear it that much but I’m partially deaf in one ear and don’t hear too good out the other, but apparently the buzzing is is bad,

So maybe if we change the output device I wont have to have the speaker volume so high to get reasonable volume

Many thanks

Graeme

what’s the output from:

aplay -l

[EDIT]

Or as you’re half deaf …

WHAT’S THE OUTPUT FROM:

aplay -l

:slight_smile:

As an aside … is there a separate headphone socket and does that work ?

You’ll have to speak up I cant hear you :slight_smile:

chloe@Linux3 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: AudioPCI [Ensoniq AudioPCI], device 1: ES1371/2 [ES1371 DAC1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
chloe@Linux3 ~ $ 

You have 2 soundcards installed … have you disabled the onboard scoundcard in the BIOS ?

Or tried removing the add-in card and switching to the onboard ?

Do you know which soundcard is which ?

I checked the bios and the onboard sound is SIS AC97 Audio which is set to “Enabled”

I’m using the PCI card which if my memory serves me right I installed when I set up this PC because I couldn’t get the onboard to work

DISABLE the onboard soundcard in the BIOS.

Then send the output from:

aplay -l

and

sudo lshw -C multimedia

and

lspci -vnn | grep -i audio

and mmake sure your speakers are plugged into the add-in PCI card.

chloe@Linux3 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: AudioPCI [Ensoniq AudioPCI], device 1: ES1371/2 [ES1371 DAC1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
chloe@Linux3 ~ $ sudo lshw -C multimedia
[sudo] password for chloe: 
  *-multimedia            
       description: Multimedia audio controller
       product: ES1371 [AudioPCI-97]
       vendor: Ensoniq
       physical id: a
       bus info: pci@0000:00:0a.0
       version: 06
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=snd_ens1371 latency=32 maxlatency=128 mingnt=12
       resources: irq:18 ioport:e000(size=64)
chloe@Linux3 ~ $ lspci -vnn | grep -i audio
00:0a.0 Multimedia audio controller [0401]: Ensoniq ES1371 [AudioPCI-97] [1274:1371] (rev 06)
	Subsystem: Ensoniq Creative Sound Blaster AudioPCI64V, AudioPCI128 [1274:1371]
chloe@Linux3 ~ $ 

Speakers are plugged into PCI card

Just as a matter of interest, and whilst I research this … have you tried enabling the onboard again, and removing the PCI card just to check it still doesn’t work ?

No but I’ll give it a try and report back :slight_smile:

Just as a matter of interest, and whilst I research this .. have you tried enabling the onboard again, and removing the PCI card just to check it still doesn't work ?

I’ve just done that but no sound at al, the sound indicator in “Output Devices” & “Playback” is flunctuating up and down the scale suggesting it is working but no sound